Analyzing 10,206,93810.2M ReviewsFor 28,88728.9K Experts

Experts Reviews · Company report
Above and Beyond Plumbing and Electric Company, Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%95+13.4Replies to reviews 7%59+4.2Craft & service penalty84−1.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Above and Beyond Plumbing and Electric Company, Inc

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 78 outdoor lighting installers · 4.9★ from 688 Google reviews

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Report card

Percentile vs other outdoor lighting installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Above and Beyond Plumbing and Electric Company, Inc is better than 92% of outdoor lighting installers.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Above and Beyond Plumbing and Electric Company, Inc is better than 89% of outdoor lighting installers.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Above and Beyond Plumbing and Electric Company, Inc is better than 84% of outdoor lighting installers.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Above and Beyond Plumbing and Electric Company, Inc is better than 95% of outdoor lighting installers.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Above and Beyond Plumbing and Electric Company, Inc is better than 100% of outdoor lighting installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Above and Beyond Plumbing and Electric Company, Inc is better than 59% of outdoor lighting installers.C
59

Reviews for your job

Customers hired Above and Beyond Plumbing and Electric Company, Inc for 8 kinds of job.

Above and Beyond Plumbing and Electric Company, Inc for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Outdoor plumbing system repair”

Tim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Scott is awesome to work with. He is professional and knows what he’s doing and does a great job.

Paid $2,000+Reasonable pricePlumbing pipe repairOutdoor plumbing system repair
Carrie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am so.....grateful and appreciative to "Above and Beyond Plumbing and Electric Company, Inc." This morning I panicked when I saw a possibility of my home flooding. I contacted them of my plight and they immediately responded to it. They made sure my home was protected from flooding and all I've got to say about…

Paid $2,000+Reasonable priceWater tank installationFaucet repairOutdoor plumbing system repair
TroyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Excellent customer service. Very professional and clean work.

General constructionShower installationWater heater installation+ Responsiveness+ Punctuality+ Quality
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Due to a fire and grounding hazard in the meter box, I was without power on Friday afternoon, before July 4th weekend. Despite the last minute notice on a busy day leading into a holiday weekend, Nathan and his crew came out that afternoon, and I had power again by 5:15 that evening. They were all very friendly, and…

Ground wire installationOutdoor plumbing system repairElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
F1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Price

$423+2% vs typical outdoor lighting installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 74%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Electrical outlet & switch repair53$130–$410
Electrical wiring installation39$282–$1.3k
Light fixture installation28$78–$535
Electrical outlet & switch installation26$135–$437
Electrical wiring repair26—
Electrical fixture installation22—
Electrical inspections21$26–$166
Electrical outlet & switch relocation21$196–$958

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