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Above & Beyond Specialized Cleaning LLC

House cleaning service · Lake Alfred, FL · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%89+13.5Craft & service penalty95−0.5Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 54 apartment cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 57%
5.0 ★★★★★ 20 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
70%reviews answered by the owner
Sep 2026latest review

Above & Beyond Specialized Cleaning LLC at a glance

Customers consistently praise the thoroughness of the cleaning, noting attention to detail in areas like vaulted ceilings and bathrooms. Recurring themes include punctuality, clear communication regarding schedule updates, and the provider's reliability over multi-year engagements. The service also accommodates specific needs such as pet allergies and rental property turnover. All twenty reviews are five stars, and the owner responded to seventy percent of them.

  • Google rating: 5.0 out of 5 from 20 reviews (100% five-star).
  • Reviews on this page: 20 Google reviews (19 with written comments, 2 with photos).
  • Owner responses: the business replied to 70% of reviews.
  • Most recent review: September 7, 2026.
  • Service: Apartment Cleaning Service serving Lake Alfred, Florida.

Data from Google, last updated October 28, 2026.

Score profile vs other apartment cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

Satisfaction97Reliability95Craft & service95Value89Momentum100Replies to reviews–Satisfaction: 97 (median 95)Reliability: 95 (median 94)Craft & service: 95 (median 95)Value: 89 (median 100)Momentum: 100 (median 100)
This companyApartment Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Above & Beyond Specialized Cleaning LLC: 97/100 on this factor. Category median: 95.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Above & Beyond Specialized Cleaning LLC: 95/100 on this factor. Category median: 94.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Above & Beyond Specialized Cleaning LLC: 95/100 on this factor. Category median: 95.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Above & Beyond Specialized Cleaning LLC: 89/100 on this factor. Category median: 100.A
89
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Above & Beyond Specialized Cleaning LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
–

Bar = this company · dark tick = category median.

Star ratings

20 Google reviews we collected

  • 5 stars20100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 19 written reviews

  • Praise33100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results1442%
  • Would recommend618%
  • Staff & attitude412%
  • Honesty & trust412%
  • Speed & response26%
  • Communication26%
  • Price & value13%

What customers talk about

We read 19 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great experience, stayed extra time to make sure the first pass was done right.”
  • “…ty cleaning service that will leave your home feeling fresh and new, look no further than Above & Beyond Specialized Cleaning LLC.…”
  • “They demonstrated impressive professionalism and dedication to their craft when we contacted them.”
  • “I’ve been able to rely on her and trust her with my home and my goal to have a clean house, especially with a son allergic to the two cats we have.”
  • “They arrived on time, got to work, and thoroughly cleaned every inch of our house.”
  • “Amazing work, such attention to detail, and great communication.”
  • “She’s trustworthy and fair.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Above & Beyond Specialized Cleaning LLC for 5 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

NicoleLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Service was stellar. Definitely a very detailed cleaning. I would highly recommend trying this company.

Paid $100–150Reasonable priceStandard cleaningDeep clean

Photos

Customer reviews

5.0 ★★★★★ 20 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Logan Rodgers1 reviewTotal number of Google reviews Logan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience, stayed extra time to make sure the first pass was done right. Will be booking for future visits.

Danita KeathleyLocal Guide · 20 reviewsTotal number of Google reviews Danita has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sasha literally goes above and beyond!! Top notch all around!

Cheryl Doty3 reviewsTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I can't say enough about Soshia! Meticulous is the first word that comes to mind. She cleaned for me for over 4 years until we moved out of Pinellas. I would highly recommend her cleaning services! If only I could get her to drive 3 hours north 🥰

Response from the owner · 4 months ago

Thank you so much Cheryl for your kind words. I’m truly grateful for the opportunity to have helped care your home over the years!

Jessica Stach RS4 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sasha is absolutely the best. She constantly provides excellent service, and does a wonderful cleaning. So very grateful to have found her.

Response from the owner · 4 months ago

Thank you so much for your kind words! It truly means a lot to me that you took the time to share your experience with us. I appreciate the opportunity to have cared for your home and appreciate the trust you placed in me. 💗

marianne richLocal Guide · 28 reviewsTotal number of Google reviews marianne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Soshia is the best I have ever had. Her attention to details is exceptional. She truly goes above and beyond!!

Response from the owner · 4 months ago

Thanks so much Marianne! Your continued support over the past few years mean so much for our small business..

Nicole JurgensLocal Guide · 27 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Service was stellar. Definitely a very detailed cleaning. I would highly recommend trying this company.

  • Price assessment: Reasonable price
  • Price: $100–150
  • Services: Standard cleaning, Deep clean
Response from the owner · 4 months ago

Thanks Nicole for sharing your experience with us. We always strive to be as detailed as possible! After all, what are you paying for? 🙂

D GroveLocal Guide · 54 reviewsTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sasha is wonderful, trustworthy and very thorough. I highly recommend her cleaning services.

Vix B.W.7 reviewsTotal number of Google reviews Vix has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Soshia’s cleanings are my favorite days of the month because she makes my house brand new with a thorough clean that you can feel. I’ve been able to rely on her and trust her with my home and my goal to have a clean house, especially with a son allergic to the two cats we have. Loyal customer here.

Cliff Ruffner2 reviewsTotal number of Google reviews Cliff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have been using Above & Beyond for over 4 years now. She does an amazing job and our house is always immaculate when she is done. Highly Recommend!

  • Services: Standard cleaning
Rachael BeyeaLocal Guide · 17 reviewsTotal number of Google reviews Rachael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Soshia and her crew always go above and beyond. She is professional and very thorough. I am very pleased with the service I received.

  • Positive: Punctuality, Professionalism
  • Services: Deep clean, General housekeeping, Moving-related cleaning, Office & workplace cleaning, Standard cleaning
Response from the owner · 3 years ago

Well thanks for the kind review Rachel! So happy to be of service to you. It’s a pleasure! 🙂

Above & Beyond Specialized Cleaning LLC on Google Maps →

Business details