How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty99−0.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREAbove The Mess Cleaning
Fox Lake, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 30 basement cleaning services · 4.9★ from 247 Google reviews
Report card
Percentile vs other basement cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Above The Mess Cleaning for 8 kinds of job.
Above The Mess Cleaning for general housekeeping
Clear ✕All 26 Google reviews tagged “General housekeeping”
The crew did a great job cleaning our house yesterday. They were efficient, communicated well, and were very nice.
I’ve been using Above the Mess for a while now, and they continue to exceed my expectations. During their most recent visit, an unexpected issue came up when all of my home’s fire alarms suddenly started going off while Above The Mess was servicing my home. Tyler, one of the cleaning crew, immediately called to let…
I can’t say enough about the wonderful team at Above the Mess. We reached out to them to schedule a cleaning at my parent’s home. They did a marvelous job both with general cleaning and addressing some of the neglected areas that happen when houses (and their occupants) age. The communication from the moment I…
Work travel kept me from keeping up with cleaning, and I needed help catching up, especially with dust. After speaking with Kortnee and answering a few questions, we decided on an initial deep clean followed by monthly service. Communication was quick and straightforward, and I was able to schedule the first…
On time, friendly, solid work
The team did an excellent job- they were efficient, detailed-orientated, and respectful of our home
Above the Mess was so easy to work with when booking service for my parents. The cleaners arrived promptly and we're so kind. They listened to my mother's requests and asked questions to ensure they were meeting her needs. They worked efficiently and left the house sparkling. My mother was so pleased with the…
We had a deep clean done with a set max time due to budget reasons. They got through 90% of the cleaning within the timeframe requested. We were very satisfied with the result.
Above the mess sent out a 3 person crew probably needed 10 however they all did such an amazing job in 2 hours 15 mins that would have taken me a month!!! I will use again n again and recommend to everyone I know!! Super friendly and very accommodating!! Thank you so very much!!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
My First Experience With A Cleaning Service & This One Knocked My Socks Off. Called Kortnee The Owner Yesterday Had An Extensive Cleaning Today With Tyler Ashley & Emerson. What A Phenomenal Crew. This Company Is A 10 Star Company With Trustworthy, Experienced, Friendly Service And At A Great Price. Don’t Trust Your…
Have used Above the Mess for months now. They are professional and communicate well with scheduling. Beth is the team lead - always leaves notes and reminder cards for the next cleaning. They do a great job - nothin better than getting home from work and not having to clean! They are essential to my work life balance.
I’ve had numerous house cleaners and this crew has exceeded all of them! Being a past employee of Merry Maids, cleaning from top to bottom is what I love… they did it! No streaks and no dust anywhere! Highly recommend!! Thank you so much!! This busy house is HAPPY!
Extremely impressed with the service and the customer service skills. Not only was the cleaning done to perfection the crew was an absolute joy to be around. They do great work and keep it very fun.
Above the Mess has been cleaning our house for 5+ years. They show up on time and are very professional and do a great job. We love that it is generally a crew of 3 so our house gets cleaned in 75 minutes. We have also used their window cleaning service.
Great experience working with Kortnee the owner to set up our cleaning through to the crew, led by Brooke that cleaned our house today. They were easy to work with, on-time and did a very professional job. Based on our experience, we signed up for 2x/month service.
They did an amazing job! I will continue using them and recommend to my friends.
Tyler and his crew came out to my house multiple times in order to help us keep the house in pristine condition when we went to sell. They first came out to do a deep clean and get the house in tip-top shape prior to photos. Afterwards, the team came out again 3 weeks later for a tidy-up to keep the house in perfect…
We have Above the Mess team leader Tyler and his team out to do our cleaning every other week. Last couple of weeks have been tough with a remodel going on, but they have really put in the extra effort to get everything cleaned. Also my toddler loves to watch them clean and then mimics their behavior and tries to…
Tyler and his crew are the best! Love all the above the mess crews!I love this service!
Above The Mess cleaning did an AMAZING job cleaning our house to get it ready to sell! We asked them if they could come a few days earlier since we unexpectedly needed to list our house for sale sooner than we thought. They said it was no problem and made it happen! The three ladies that came were super friendly and…
They clean our house weekly, are always on-time and do an excellent job. Easy to adjust times and frequency as needed. We also used them for moving into our new home for a complete house clean and to clean our windows. I highly recommend them.
Emily and her team were fantastic. They found dirt and dust in places that I would never have thought to look! I have never seen such a hard working thorough group of young women. This company should be proud of their employees. They were personable and willing to answer all questions posed to them. My house looks…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Deep clean | 44 | $265–$614 |
| Standard cleaning | 31 | $170–$290 |
| General housekeeping | 26 | $164–$253 |
| Moving-related cleaning | 12 | $290–$614 |
| Move-out cleaning | 11 | — |
| Glass & mirror cleaning | 9 | — |
| General carpet cleaning | 7 | — |
| Interior & exterior window cleaning | 4 | — |
