POOL & SPA SERVICES · ATLANTA, GA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%34+11.9Reliability 15%25+3.8Craft & service 20%31+6.2Value 10%39+3.9Momentum 8%20+1.6Track record 7%80+5.6Accountability 5%80+4Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%34+11.9Reliability 15%25+3.8Craft & service 20%31+6.2Value 10%39+3.9Momentum 8%20+1.6Track record 7%80+5.6Accountability 5%80+4Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCOREAbsolute Pool & Spa Care, Inc.
Better than 27% of pool & spa services · #16 of 22
4.8★184 Google reviewsGoogle star rating as shown on Google Maps.
4.74★last 12 monthsAverage stars on reviews from the last 12 months only.
6.2%1–2★ in 2 yrs (avg 2.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
60%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Absolute Pool & Spa Care, Inc. for swimming pool automation and controls repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Swimming pool automation and controls repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 3 Google reviews tagged “Swimming pool automation and controls repair”
RobertLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I have used Absolute Pools for a number of years. They do a great job on my weekly visits and they just did a major project that has turned out very well.
Reasonable priceSwimming pool salt system repairSwimming pool automation and controls repair
Catherine11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
They are great! First, they come when they say they will and have all around great communication. Second, Natalia (who came for our most recent repair) really knew her stuff and did a great job! Third, and most importantly, I have always been able to trust them. For any repair, they do it but don't overcharge it try…
Pump repairs & installationSwimming pool automation and controls repair
JAMIE2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Rating only, no written review.
Reasonable priceSwimming pool automation and controls repair
vs category
Blue = Absolute, grey = pool & spa services average
Rating over time
Price
Not enough reviews with a price yet.
Great price 24%Reasonable 71%Overpriced 3%Not sure 3%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%34+11.9Reliability 15%25+3.8Craft & service 20%31+6.2Value 10%39+3.9Momentum 8%20+1.6Track record 7%80+5.6Accountability 5%80+4Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
34
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
25
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
31
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
39
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
20
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
80
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
80
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+9 / −1
Professionalism
+11 / −0
Responsiveness
+9 / −0
Punctuality
+0 / −0
Value
+9 / −0
