HVAC CONTRACTORS · HOUSTON, TX
AC Repair Expo Heating & Cooling Inc. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%60+21Reliability 15%71+10.7Craft & service 20%72+14.4Value 10%64+6.4Momentum 8%56+4.5Track record 7%72+5Accountability 5%76+3.8Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORE

AC Repair Expo Heating & Cooling Inc.

Better than 78% of HVAC contractors · #15 of 67

5.0★655 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.4%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

AC Repair Expo Heating & Cooling Inc. for heating system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Heating system repair”

★★★★★ yadrif · Edited 4 months ago

Great service as usual. Recommend their services. You will not be disappointed.

Great priceA/C system maintenanceHVAC system repairHVAC duct & vent installation
★★★★★ Lawrence · 9 months ago

EXPO is so responsive to service requests. Thank you.

Heating system repair
★★★★★ The · Edited a year ago

Isaac and his Manager have done an outstanding job from the time I've used them in 2021 till now. They always have come through and willing to explain everything step by step. The are also very personable pri ing great customer service, and willing to listen to the customer. In Houston, you cant beat that! I…

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Frank · Edited a year ago

Prompt service and communication as usual.

A/C preventive maintenanceHVAC system repairHeating system repair
★★★★★ Reuel · Edited a year ago

Expo is there for their customers. My central heater was not working. They came out the same day during the snow event here in Houston. You can always depend on them for excellent service. I have been using Expo for 12 years. I will not use anyone else.

Heating system repair
★★★★★ Susie · Edited 2 years ago

They were out today and fixed parts of my air conditioner...There is no other company for Heating and Cooling than Expo....They are FABULOUS. Jabran and Isaac are top notch and number 1 in their field. They really really understand the equipment they are working on and their work is impeccable...Best Company in…

HVAC system maintenanceA/C system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ G · Edited 3 years ago

Extremely professional and knowledgeable. Great work and excellent response time.

A/C system repairHeating system repair
★★★★★ Glenn · 4 years ago

Called Expo after using HomeAdvisor. We had gotten a quote from another company who it seems had only checked the age of the furnace and said it needed to be replaced. Called Expo and got an appt. for the next day. Technician Isaac was prompt and very knowledgeable. He was able to diagnose the problem within…

Heating system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Robert · 4 years ago

Rating only, no written review.

Heating system repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Margaret · 4 years ago

Rating only, no written review.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality

vs category

Blue = AC, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (12 reviews)2024-Q2: 4.97★ (32 reviews)2024-Q3: 5.00★ (18 reviews)2024-Q4: 5.00★ (13 reviews)2025-Q1: 5.00★ (10 reviews)2025-Q2: 4.87★ (23 reviews)2025-Q3: 4.95★ (22 reviews)2025-Q4: 5.00★ (31 reviews)2026-Q1: 5.00★ (14 reviews)2026-Q2: 4.96★ (51 reviews)2026-Q3: 4.94★ (62 reviews)2026-Q4: 5.00★ (20 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$3220% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 45%Reasonable 48%Overpriced 3%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%60+21Reliability 15%71+10.7Craft & service 20%72+14.4Value 10%64+6.4Momentum 8%56+4.5Track record 7%72+5Accountability 5%76+3.8Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
60
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
71
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
72
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
64
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
56
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
72
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
76

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+175 / −1
Professionalism
+195 / −0
Responsiveness
+184 / −0
Punctuality
+171 / −0
Value
+148 / −0

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