Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
AC Repair Expo Heating & Cooling Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

AC Repair Expo Heating & Cooling Inc.

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 5.0★ from 655 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AC Repair Expo Heating & Cooling Inc. is better than 96% of HVAC contractors.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AC Repair Expo Heating & Cooling Inc. is better than 96% of HVAC contractors.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AC Repair Expo Heating & Cooling Inc. is better than 96% of HVAC contractors.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AC Repair Expo Heating & Cooling Inc. is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AC Repair Expo Heating & Cooling Inc. is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AC Repair Expo Heating & Cooling Inc. is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired AC Repair Expo Heating & Cooling Inc. for 8 kinds of job.

AC Repair Expo Heating & Cooling Inc. for a/c filter replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C filter replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “A/C filter replacement”

SwethaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Exceptional service. There are very few HVAC companies that are professional, courteous, kind, and considerate throughout the entire process. They don't play games, they understand your urgency, and they deliver the best service. They also immediately took care of minor accidental damage that occurred and refunded…

Paid $2,000+Great priceHVAC system repairInstall thermostatInstall AC
Jolynn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

HVAC routine maintenance with a preventative solution for interruption of power that affects the unit. Absolutely top HVAC company that goes beyond the norm.

Great priceA/C filter replacement+ Responsiveness+ Punctuality+ Quality
Carrie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Expo is the best!! Expo never ceases to amaze me. They are attentive, punctual, honest, reasonably priced and efficient. It really doesn’t get better than this company. Isaac with EXPO was super friendly and professional. He knew exactly what to do and performed the bi-annual maintenance quickly and efficiently. EXPO has EXCELLENT customer service!

Great priceHVAC system maintenanceA/C preventive maintenanceA/C filter replacement
The3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Isaac and his Manager have done an outstanding job from the time I've used them in 2021 till now. They always have come through and willing to explain everything step by step. The are also very personable pri ing great customer service, and willing to listen to the customer. In Houston, you cant beat that! I hereby endorse them!

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
BKLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Isaac is great. Diagnosed the issue, replaced the part. Courteous, quick

A/C preventive maintenanceA/C system maintenanceA/C filter replacement+ Responsiveness+ Professionalism+ Value
AhsanLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Sealing leaks in attic. Helped improved efficiency remarkably. Jubran was extremely professional, as always, and responsive. Thanks

A/C system maintenanceA/C filter replacementHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
SonyaLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system dismantlementA/C filter replacement+ Responsiveness+ Punctuality+ Quality

Price

$322-5% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 48%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair97$205–$942
HVAC system maintenance66$37–$295
A/C system maintenance60$39–$393
A/C system repair57$209–$793
Install AC43$1.5k–$3.2k
Repair HVAC26$224–$535
Heating system installation24$1.4k–$2.5k
Install thermostat20$50–$437

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