Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%60+21Reliability 15%71+10.7Craft & service 20%72+14.4Value 10%64+6.4Momentum 8%56+4.5Track record 7%72+5Accountability 5%76+3.8Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCOREAC Repair Expo Heating & Cooling Inc.
Houston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 655 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and craft & service; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.AC Repair Expo Heating & Cooling Inc. is better than 60% of HVAC contractors.B
60
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).AC Repair Expo Heating & Cooling Inc. is better than 71% of HVAC contractors.B
71
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.AC Repair Expo Heating & Cooling Inc. is better than 72% of HVAC contractors.B
72
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.AC Repair Expo Heating & Cooling Inc. is better than 64% of HVAC contractors.B
64
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.AC Repair Expo Heating & Cooling Inc. is better than 56% of HVAC contractors.C
56
Track recordTrack record · 7% of the scoreReview volume and years with reviews.AC Repair Expo Heating & Cooling Inc. is better than 72% of HVAC contractors.B
72
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.AC Repair Expo Heating & Cooling Inc. is better than 76% of HVAC contractors.B
76
Reviews for your job
Customers hired AC Repair Expo Heating & Cooling Inc. for 8 kinds of job.
AC Repair Expo Heating & Cooling Inc. for portable a/c services
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Portable A/C services”
J8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Portable A/C services+ Punctuality+ Quality+ Professionalism
Price
$3220% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 45%Reasonable 48%Overpriced 3%Not sure 5%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 97 | $192–$955 |
| HVAC system maintenance | 66 | $37–$292 |
| A/C system maintenance | 60 | $54–$441 |
| A/C system repair | 57 | $209–$880 |
| Install AC | 43 | $1.5k–$3.2k |
| Repair HVAC | 26 | $236–$840 |
| Heating system installation | 24 | $1.4k–$2.8k |
| Install thermostat | 20 | — |
