Experts Reviews · Company report
AC Repair Expo Heating & Cooling Inc. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%60+21Reliability 15%71+10.7Craft & service 20%72+14.4Value 10%64+6.4Momentum 8%56+4.5Track record 7%72+5Accountability 5%76+3.8Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORE

AC Repair Expo Heating & Cooling Inc.

Houston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 655 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and craft & service; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.AC Repair Expo Heating & Cooling Inc. is better than 60% of HVAC contractors.B
60
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).AC Repair Expo Heating & Cooling Inc. is better than 71% of HVAC contractors.B
71
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.AC Repair Expo Heating & Cooling Inc. is better than 72% of HVAC contractors.B
72
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.AC Repair Expo Heating & Cooling Inc. is better than 64% of HVAC contractors.B
64
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.AC Repair Expo Heating & Cooling Inc. is better than 56% of HVAC contractors.C
56
Track recordTrack record · 7% of the scoreReview volume and years with reviews.AC Repair Expo Heating & Cooling Inc. is better than 72% of HVAC contractors.B
72
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.AC Repair Expo Heating & Cooling Inc. is better than 76% of HVAC contractors.B
76

Reviews for your job

Customers hired AC Repair Expo Heating & Cooling Inc. for 8 kinds of job.

AC Repair Expo Heating & Cooling Inc. for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$236–$840
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 51

All 26 Google reviews tagged “Repair HVAC” · showing 20

★★★★★ Aliza · Edited 3 months ago

I have been using Expo for years. They are always able to fit me into the schedule in a timely manner. Their technicians are on time, professional, friendly and are happy to answer questions. They thoroughly describe the issue and the work needed to be done. We’ve used them at multiple homes within our family and…

A/C system maintenanceInstall ACRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Anglia · Edited 5 months ago

I am so grateful for a company that takes pride in being honest, reliable and professional. They have always done a fantastic job for me. They come and check out everything, to insure that everything is working properly and efficiently and is ready for the summer months. The tech is always very nice, respectful and…

A/C system maintenanceCleaningRepair HVAC
★★★★★ Trish · Edited 6 months ago

Expo is by far one of the most responsive AC companies I have ever dealt with. I emailed about an issue on Sunday not expecting to hear from anyone until Monday morning but within ten minutes I had an email reply asking me to explain the issue. I was then instructed what to do and that they would be here at 9 am the…

A/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ The · Edited a year ago

Isaac and his Manager have done an outstanding job from the time I've used them in 2021 till now. They always have come through and willing to explain everything step by step. The are also very personable pri ing great customer service, and willing to listen to the customer. In Houston, you cant beat that! I…

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Frank · Edited a year ago

Prompt service and communication as usual.

A/C preventive maintenanceHVAC system repairHeating system repair
★★★★★ Pamela · Edited 2 years ago

We signed up for the annual service contract, and today was the 2nd 6 month service for this year. I'm so glad we did this. Not only are the service techs knowledgeable and helpful, they also let me know what they did and where the rooms are that may be hotter in winter and colder in summer due to ducting. It…

HVAC system repairHVAC system maintenanceInstallation
★★★★★ Susie · Edited 2 years ago

They were out today and fixed parts of my air conditioner...There is no other company for Heating and Cooling than Expo....They are FABULOUS. Jabran and Isaac are top notch and number 1 in their field. They really really understand the equipment they are working on and their work is impeccable...Best Company in…

HVAC system maintenanceA/C system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Ahsan · Edited 3 years ago

Sealing leaks in attic. Helped improved efficiency remarkably. Jubran was extremely professional, as always, and responsive. Thanks

A/C system maintenanceA/C filter replacementHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Dianne · 3 years ago

The guys were great. Did a great job at a reasonable price. Talked to us like we actually had sense. Very happy 😊

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Shanna · 3 years ago

Very prompt, professional service at great prices. I would recommend Expo to anyone.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Matthew · Edited 4 years ago

I'm writing this review to give recognition where it's due, to an HVAC tech(is that the correct term?) named Isaac. I've used Expo for years now to do yearly maintenance on my system and Isaac has been my tech for the past few visits. He's polite and courteous and most of all, honest. He's looking to fix the…

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Savannah · 4 years ago

We came home from vacation to our upstairs unit not cooling. Called Expo that night and we got a call back right away. Technician was at the house the next morning and fixed the problem quickly! Wonderful service!!

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ armando · Edited 4 years ago

quick response, on time, very professional and personable, great price. Have used them on several occasions and they are now my go to for hvac issues.

Install ACHeating system installationRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Tom · Edited 4 years ago

Isaac was timely, courteous, professional. He presented options to correcting our issue without pressure. We would highly recommend Expo.

Repair HVAC+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Brian · Edited 4 years ago

We have been a customer for several years, and would trust no one else when it comes to our AC. Jubron and his people are the very best at what they do, and genuinely CARE about meeting your needs as a customer.

Heating system maintenanceInstall ACRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ erin · 4 years ago

Same day service, they arrived about 2 1/2 hours after I called. Courteous the entire visit. Repaired within minutes and it was reasonably priced. Can't ask for anything better than that!

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Martin · Edited 4 years ago

They were great, got the best bid on NAME brand unit. The installation was done and needed extra duct work, but they stayed with the original estimate. They put down clothes for floor protection and clean, hauled away everything. FYI I got plenty of bids in the area. Oh yeah these guys did all the paperwork…

Repair HVAC
★★★★★ Aaron · Edited 4 years ago

Very fast and efficient. Nice people as well.

HVAC system maintenanceRepair HVAC
★★★★★ Lisa · 5 years ago

My ac stopped cooling. In a few hours, someone was out to repair it. The service was fast and friendly. I was expecting a long wait, but was surprised by how quick and courtesy everything went.

Repair HVAC+ Punctuality+ Quality
★★★★★ John · 5 years ago

Highly recommended. Did a very good job and their customer service is top-notch.

Repair HVAC+ Responsiveness+ Punctuality+ Quality

Show more repair HVAC reviews (6 more) →

Price

$3220% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 48%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair97$192–$955
HVAC system maintenance66$37–$292
A/C system maintenance60$54–$441
A/C system repair57$209–$880
Install AC43$1.5k–$3.2k
Repair HVAC26$236–$840
Heating system installation24$1.4k–$2.8k
Install thermostat20—

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