Experts Reviews · Company report
AC’s Heating and Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty79−2.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

AC’s Heating and Cooling

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 5.0★ from 474 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AC’s Heating and Cooling is better than 96% of heat pump installation services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AC’s Heating and Cooling is better than 97% of heat pump installation services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AC’s Heating and Cooling is better than 79% of heat pump installation services.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AC’s Heating and Cooling is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AC’s Heating and Cooling is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AC’s Heating and Cooling is better than 100% of heat pump installation services.A
100

Reviews for your job

Customers hired AC’s Heating and Cooling for 8 kinds of job.

AC’s Heating and Cooling for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$585
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 56
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “A/C system repair” · showing 20

PriscillaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Anthony was extremely helpful and professional in servicing my mothers AC unit which had not been turned on since she moved. We were scheduled for Thursday, and Anthony called to let us know he had an opening a day earlier. Turned out to be a blessing as we were in the middle of a heat wave. Great service from this company. We highly recommend them.

Reasonable priceHVAC system maintenanceA/C system repairInstall thermostat
GuanLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I know I called late at night at like 9pm. Anthony came 20 minutes after I called, and fixed our AC in no time, this guys definitely knows what he is doing, and now our house is cool again. Out of the few places we called, he was the most sincere and transparent technician - no extra/hidden charge and very…

Reasonable priceA/C system repair
candiceLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I called Anthony Saturday evening and he came the very next day. He fixed the problem in 10 minutes or less. Explained everything to my husband with such knowledge and professionalism. Super impressed and would recommend this business to EVERYONE. THANKS ANTHONY.

A/C system repairHeating system maintenance
NicoleLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Took my phone call early in the morning, came out even after having prior plans today to help me! He kept me updated with times. Got my air conditioning working after DTE blew a transformer in my furnace. Professional, positive attitude and was wonderful to have in my home!

A/C system repair+ Professionalism
kam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Anthony, the owner of the company came out and got the job done in less than 20 minutes, he was very professional. He took videos and pictures to show me exactly what I needed to see a Hwy nerple to come exactly on time and did not cause extra trouble and put me in weird spots, most AC and heating people are very…

A/C system maintenanceHeating system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Mariah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

Bought a furnace off anthony for my mother & he refuses to come fix nor refund for it. It’s been 4 years since he put it in & it has worked a maybe 2 weeks out of that. ANTHONY IS NOTHING BUT A SCAMMER. DO NOT TRUST HIM. This review is not a lie, sold us a used old garbage furnace for 4,000 when I just had a brand…

Heating system installationA/C system repairHeating system repair− Responsiveness− Punctuality
Lrchurch6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Anthony and his team were able to work us in although super busy. We really appreciate their help and direction for our churches AC system. We will definitely use this company again.

A/C system repairHeating system repair+ Responsiveness+ Punctuality+ Quality
Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Super great job on both troubleshooting and replacement of 2 furnaces, main floor ac unit. AC's Heating and Cooling. Was the Best 👌

HVAC system repairInstall ACHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He came, he saw, he conquered!

A/C system repair
Jodi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Anthony was extremely helpful and prompt and was able to diagnose the problem with our AC unit over the phone and with pictures.

A/C system repair+ Responsiveness+ Professionalism
josh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys were great, fast and reasonable, highly recommend

A/C system repair+ Responsiveness+ Punctuality+ Quality
Paige1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Repaired a wiring problem and got my AC running in 15 minutes! Really helped us out a lot, great customer service!

A/C system maintenanceA/C system repair+ Punctuality+ Quality+ Professionalism
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Anthony was awesome!!! He is the first person I would call for all of my Heating and Cooling needs. Call him before first!!!

A/C system repair+ Responsiveness+ Punctuality+ Quality
Prophet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My mother called Anthony to check on her AC unit, which was needing recharging... despite being incredibly busy, he made the effort to get to her within 2 days of her call (before a major heat wave hit!). He was so knowledgeable and professional - she can't say enough good things about her experience.

A/C system repair+ Responsiveness+ Quality+ Professionalism
Karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Was able to come out same day, diagnosed and fixed the issue so quickly. I had to schedule for later in the day and he was super responsive throughout the day and kept in communication which I so appreciated. Very nice and professional. We will be calling Anthony any time we need something from now on.

A/C system repair+ Responsiveness+ Punctuality+ Quality
CM5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Needed a new fan motor on an AC unit. Anthony was able to come out the next day and repaired the unit very quickly and professionally. Thanks!

A/C system repair+ Responsiveness+ Punctuality+ Quality
Mexalf1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Top of the line service, best of the best! Great communication and very knowledgeable. I will be a returning customer for sure!

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent experience from initial phone call (professional, kind, extremely knowledgeable) to diagnosing a/c issue (explained every step of the way, honest, transparent) to the repair (had part that was needed). Anthony was amazing and I would highly recommend his service!

A/C system repair+ Responsiveness+ Punctuality+ Quality
Christine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anthony is professional and reliable! He was very knowledgeable about our AC and worked quickly to get it back up and running for us. Call him for any HVAC needs!!

A/C system repair+ Punctuality
MelissaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anthony was great and very quick! He repaired our A/C and price was great and affordable for me! Thank you so much! I highly recommend.

A/C system repair+ Responsiveness+ Punctuality+ Quality

Show more a/c system repair reviews (23 more) →

Price

$114-72% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 37%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Heating system repair66$158–$731
A/C system maintenance52$78–$353
Heating system maintenance48$54–$278
A/C system repair43$209–$585
HVAC system maintenance34$104–$417
Repair HVAC30$83–$813
Install AC27$1.6k–$3.7k
Heating system installation25$1.4k–$2.4k

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