Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Customers frequently praise the company for prompt service, including same-day and evening repairs, along with transparent pricing and clear communication. Reviews highlight efficient furnace and air conditioning installations, as well as professional diagnostic work. However, negative feedback cites issues with late arrivals, unobtained permits, and unresolved post-installation problems where the contractor allegedly stopped responding to requests for refunds or repairs.
Data from Google, last updated November 8, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Bar = this company · dark tick = category median.
474 Google reviews we collected
Phrases our text analysis found in 380 written reviews
Price verdicts customers left with their Google review
Middle half of what 10 customers paid ($37–$277) · gold mark = category median.
How often each topic comes up in the written reviews
We read 380 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their professionalism, knowledge, workmanship, attention to detail, and customer service were second to none.”
“He was super knowledgeable, efficient, and got me back with working heat in record time.”
“If you’re looking for a dependable, professional, and honest company for your heating and cooling needs, I HIGHLY recommend giving them a call.”
“10 out 0f 10 would not recommend.”
“From start to finish, the entire experience was absolutely top-notch.”
“I called a company out cause my air conditioning was not working… They were going to charge me $800 something told me to call AC’s heating and cooling…”
“I appreciate everything they did, and I’m grateful for their fair pricing.”
“It’s refreshing to find a locally owned small business that truly takes pride in its work and genuinely cares about its customers.”
“Attentive and explained everything that was going on.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired AC’s Heating and Cooling for 8 kinds of job. Pick one to see what they paid and said.
Super professional and kind. Quick service. Extensive knowledge. Great pricing. Highly recommend.
AC's Heating and Cooling is a company you can trust. No hiding cost. Great work on new install.
Anthony was the greatest! He was super knowledgeable, efficient, and got me back with working heat in record time. Also provided thoughtful fixes and options for the future. I’ll be relying on AC for many years to come!
Anthony is a true professional. He fixed my furnace without telling me I needed a new one like some other big companies. Thank you so much.
Great service and quick. Make sure to schedule through the web page and not the Google sponsored or it’s an extra $100 charge.
AC Heating and Cooling did an awesome job fixing my ac! I came home to a very hot house and didn’t think anyone would come out to my house with it being late at night. They arrived within the hour and fixed it so fast!! My kids and I were very thankful!
| Job | Reviews | Category typical |
|---|---|---|
| Heating system repair | 66 | $158–$731 |
| A/C system maintenance | 52 | $78–$353 |
| Heating system maintenance | 48 | $54–$278 |
| A/C system repair | 43 | $209–$585 |
| HVAC system maintenance | 34 | $104–$417 |
| Repair HVAC | 30 | $83–$813 |
| Install AC | 27 | $1.6k–$3.7k |
| Heating system installation | 25 | $1.4k–$2.4k |
5.0 ★★★★★ 474 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Super professional and kind. Quick service. Extensive knowledge. Great pricing. Highly recommend.
I cannot say enough wonderful things about AC’s Heating and Cooling! From start to finish, the entire experience was absolutely top-notch. They recently installed my new furnace and air conditioning system, and I couldn’t be happier with the results! It’s refreshing to find a locally owned small business that truly takes pride in its work and genuinely cares about its customers. Their professionalism, knowledge, workmanship, attention to detail, and customer service were second to none. They showed up, delivered exactly what they promised, took the time to do things right, and treated my home with the utmost respect. You can tell this isn’t just a job to them. They stand behind their work, care about their reputation, and go the extra mile to make sure their customers are completely satisfied. In today’s world, finding a company that combines quality workmanship with old-fashioned customer service is becoming increasingly rare. AC’s Heating and Cooling is exactly the kind of small business we should all be supporting! If you’re looking for a dependable, professional, and honest company for your heating and cooling needs, I HIGHLY recommend giving them a call. Thank you, AC’s Heating and Cooling, for an outstanding job! You’ve earned my trust, my business, and my highest recommendation. I wouldn’t hesitate to use you again
Andrew, thank you so much for the generous review and for trusting us with your furnace and AC installation. We are thrilled to hear our team’s professionalism, attention to detail, and care for your home met your expectations. Knowing we earned your trust and recommendation means a great deal to our locally owned business. We appreciate your support and look forward to serving you again if the need arises.
AC's Heating and Cooling is a company you can trust. No hiding cost. Great work on new install.
Thank you, Steve, for the kind words and the five-star review. We are glad you appreciated our transparent pricing and are pleased with the new install. Providing trustworthy service and quality work is our priority. We appreciate you choosing AC's Heating and Cooling.
Helped out a lot , and came out at night to come fix my heater, thank you so much again!🥲
Thank you so much for the kind review, Crystal. We are glad we could get your heater fixed that night and that you are back to being warm and comfortable. We appreciate you trusting us and are here if you need anything in the future.
Anthony was the greatest! He was super knowledgeable, efficient, and got me back with working heat in record time. Also provided thoughtful fixes and options for the future. I’ll be relying on AC for many years to come!
Alex, thank you for the fantastic review! We are so glad Anthony got your heat working quickly and provided thoughtful fixes and future options. We will be sure to share your kind words with him. We appreciate your trust and look forward to being your go-to for years to come.
Anthony is a true professional. He fixed my furnace without telling me I needed a new one like some other big companies. Thank you so much.
Thank you, Jack! We’re glad Anthony could get your A/C back up and running so quickly and that everyone’s happy. We appreciate you taking the time to share your experience. Call us anytime if you need service again.
Everything was great!
Thank you, Danielle, for the wonderful review. We are so glad everything was great and appreciate you taking the time to share your experience. We look forward to serving you again soon.
I’m very happy with my experience with this company. They did a great job installing my new furnace, and the customer service was excellent from start to finish. Everyone was friendly, professional, and took the time to answer all my questions. The whole process was smooth and stress-free. I would definitely recommend them!
Thank you, Mohamed, for your wonderful review. We are thrilled to hear the furnace installation and our customer service made the process smooth and stress-free. The team will be pleased to know their professionalism and attention to your questions were appreciated. We appreciate your recommendation and look forward to helping you again in the future.
Anthony was fantastic! Very quick, responsive and knowledgeable.
Thanks so much for the great review, Josh. We are thrilled Anthony was quick, responsive, and helpful. We will pass your praise along to him. We look forward to serving you again.
Prompt, communicative, and thorough. Anthony was great!
Thank you for the great review, we are thrilled Anthony provided prompt, communicative, and thorough service. We appreciate you taking the time to share your experience and look forward to helping you again.
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
