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SPEED HEATING & AIR CONDITIONING

HVAC contractor · Dearborn, MI · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 70 heat pump installation servicesPosition by Experts Score among all companies we track in this category. · better than 83%
5.0 ★★★★★ 167 Google reviews
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
78%reviews answered by the owner
$135typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

SPEED HEATING & AIR CONDITIONING at a glance

Google reviewers rate Speed Heating & Air Conditioning five out of five stars based on 167 reviews. Customers frequently cite quick response times, same-day appointments, and efficient repairs for air conditioning and furnace issues. Technicians are described as professional, knowledgeable, and communicative, often explaining diagnoses and preventing future problems without adding unnecessary work. One negative review mentioned a technician providing a false explanation for equipment damage, though this isolated incident contrasts with the overwhelmingly positive feedback regarding punctuality and service quality.

  • Google rating: 5.0 out of 5 from 167 reviews (99% five-star).
  • Reviews on this page: 167 Google reviews (141 with written comments, 1 with photos).
  • Owner responses: the business replied to 78% of reviews.
  • Most recent review: November 7, 2026.
  • Service: Heat Pump Installation Service serving Dearborn, Michigan.

Data from Google, last updated November 8, 2026.

Score profile vs other heat pump installation services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction97Reliability95Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 97 (median 92)Reliability: 95 (median 91)Value: 100 (median 100)Momentum: 100 (median 100)
This companyHeat Pump Installation Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SPEED HEATING & AIR CONDITIONING: 97/100 on this factor. Category median: 92.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SPEED HEATING & AIR CONDITIONING: 95/100 on this factor. Category median: 91.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SPEED HEATING & AIR CONDITIONING: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SPEED HEATING & AIR CONDITIONING: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 77.–
–

Bar = this company · dark tick = category median.

Star ratings

167 Google reviews we collected

  • 5 stars16599%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 141 written reviews

  • Praise30599%
  • Complaints21%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1956%
  • Reasonable1235%
  • Overpriced00%
  • Not sure39%
$135-67% vs typical heat pump installation services

Middle half of what 25 customers paid ($78–$192) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Speed & response9431%
  • Staff & attitude7524%
  • Quality & results5518%
  • Would recommend4214%
  • Communication207%
  • Price & value114%
  • Honesty & trust103%

What customers talk about

We read 141 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He resolved the issue quickly and thoroughly, and took the extra time to walk me through the root cause and share tips to prevent it from happening again.”
  • “Mohammad, from Speed Heating and Air Conditioning, was very courteous, polite and professional.”
  • “He was thorough, addressed maintenance tasks and provided experienced recommendations for operation.”
  • “I highly recommended him for service work in this area.”
  • “Mohammad was knowledgeable, communicated well and effective.”
  • “Fair pricing, great customer service, and quality workmanship—I highly recommend them to anyone needing HVAC service.”
  • “They took the time to explain the issue clearly and offered honest recommendations without any pressure.”

People customers mention

  • Mohammad 6 reviews
  • Mohammed 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired SPEED HEATING & AIR CONDITIONING for 6 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Scott5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 23 hours ago★★★★★

Mohammad was knowledgeable and very thorough. He diagnosed our problems, fix them and even helped me move the bed.

Paid $1–200Great priceHVAC system repair
GC3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mohammad did an exceptional job handling my service request! He resolved the issue quickly and thoroughly, and took the extra time to walk me through the root cause and share tips to prevent it from happening again. Outstanding service all around.

Paid $1–200Great priceA/C system repair
Denise3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I called and spoke to Mohammed to let him know or AC wasn’t blowing cold. He let me know that he was coming to my area and would stop by on the way to his appointment. Within an hour he had come, replaced our capacitor, checked to make sure the air was cool and was on his way. I’d give 100 stars if I could. Thank you for the exceptional service!

Paid $1–200Great priceHVAC system repair
Tracy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mohammed did a great job fixing our air-conditioned unit. He was , quick, honest and knowledgeable. I would high recomend this company.

Paid $200–400Reasonable priceHVAC system repair
Hanin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had a great experience with this air conditioning company. The team was professional, arrived on time, and completed the work efficiently. My AC is working perfectly now, and the whole process was smooth. Highly recommend their service.

Paid $100–200Great priceHVAC system repairA/C system maintenance
raylena4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Mohammed called and I was able to get an appointment for the same day. He was very professional and was able to locate and fix the issue I was having with my furnace. I would definitely recommend this company to my friends.

Paid $1–100

Customer reviews

5.0 ★★★★★ 167 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Scott Levitt5 reviewsTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mohammad was knowledgeable and very thorough. He diagnosed our problems, fix them and even helped me move the bed.

  • Price assessment: Great price
  • Price: $1–200
  • Services: HVAC system repair
CashAppMe 101 reviewTotal number of Google reviews CashAppMe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Came in got the job done quick.

Response from the owner · 5 days ago

Thank you so much for your 5-star review and kind words. We are so glad that you were happy with the service we provided.

J13 reviewsTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mohammad, from Speed Heating and Air Conditioning, was very courteous, polite and professional. He was knowledgeable and informed me of what he was checking for and what he performed after he was done. I highly recommended him for service work in this area.

  • Price assessment: Great price
  • Services: HVAC system maintenance
Response from the owner · a week ago

Thank you so much for your 5-star review and kind words. We are so glad that you were happy with the service we provided.

TemplarLocal Guide · 13 reviewsTotal number of Google reviews Templar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mohammad came out for the furnace’s annual check-up. He was thorough, addressed maintenance tasks and provided experienced recommendations for operation. I recommend this contractor.

  • Price assessment: Great price
  • Services: HVAC system maintenance
Response from the owner · 2 weeks ago

Thank you so much for your 5-star review and kind words. We are so glad that you were happy with the service we provided.

GC3 reviewsTotal number of Google reviews GC has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mohammad did an exceptional job handling my service request! He resolved the issue quickly and thoroughly, and took the extra time to walk me through the root cause and share tips to prevent it from happening again. Outstanding service all around.

  • Price assessment: Great price
  • Price: $1–200
  • Services: A/C system repair
Response from the owner · 3 weeks ago

Thank you so much for your 5-star review and kind words. We are so glad that you were happy with the service we provided.

Shalondria Thorpe7 reviewsTotal number of Google reviews Shalondria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mohammed was quick but thorough and got the job done. Very satisfied!

  • Services: HVAC system maintenance
Response from the owner · a month ago

Thank you so much for your 5-star review and kind words. We are so glad that you were happy with the service we provided.

Frisco Fahs2 reviewsTotal number of Google reviews Frisco has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super fast. Fixed the capacitor issue in a few minutes.

Response from the owner · 2 months ago

Thank you so much for your 5-star review and kind words. We are so glad that you were happy with the service we provided.

Sharon Kirsch8 reviewsTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

hvac repair in attic quick and a kind person😇

Response from the owner · 2 months ago

Thank you so much for your 5-star review and kind words. We are so glad that you were happy with the service we provided.

Lending BrianLocal Guide · 14 reviewsTotal number of Google reviews Lending has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mohammad was knowledgeable, communicated well and effective. I am very pleased with this experience.

Response from the owner · 2 months ago

Thank you so much for your 5-star review and kind words. We are so glad that you were happy with the service we provided.

Rashad Allen3 reviewsTotal number of Google reviews Rashad has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mohammed from Speed Heating and Air Conditioning was excellent! He arrived quickly, found the problem, and repaired my AC motor. He was very professional and knowledgeable. If I could give him 10 stars, I would! Highly recommended!

  • Services: HVAC system repair
Response from the owner · 2 months ago

Thank you so much for your 5-star review and kind words. We are so glad that you were happy with the service we provided.

SPEED HEATING & AIR CONDITIONING on Google Maps →

Business details