Experts Reviews · Company report
AC’s Heating and Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty79−2.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

AC’s Heating and Cooling

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 5.0★ from 474 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AC’s Heating and Cooling is better than 96% of heat pump installation services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AC’s Heating and Cooling is better than 97% of heat pump installation services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AC’s Heating and Cooling is better than 79% of heat pump installation services.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AC’s Heating and Cooling is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AC’s Heating and Cooling is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AC’s Heating and Cooling is better than 100% of heat pump installation services.A
100

Reviews for your job

Customers hired AC’s Heating and Cooling for 8 kinds of job.

AC’s Heating and Cooling for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$104–$417
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 58

All 34 Google reviews tagged “HVAC system maintenance”

Jason8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Anthony has been very helpful and knowledgeable about his business. I will recommend him to friends and family.

HVAC system maintenance+ Responsiveness+ Professionalism
PriscillaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Anthony was extremely helpful and professional in servicing my mothers AC unit which had not been turned on since she moved. We were scheduled for Thursday, and Anthony called to let us know he had an opening a day earlier. Turned out to be a blessing as we were in the middle of a heat wave. Great service from this company. We highly recommend them.

Reasonable priceHVAC system maintenanceA/C system repairInstall thermostat
Jeyson5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast and on time. Highly recommend very professional 5 stars

HVAC system maintenance
MatthewLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

AC's was great. Kept me informed. Very professional. The owner is honest and trustworthy.

HVAC system maintenance+ Responsiveness+ Quality+ Professionalism
waterworld1072 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anthony is Honest and knowledgeable, he did 2 calls for me in one day, came to my house at 8pm to repair my AC, will def recommend to my family and friends

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Lauren10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

It’s not often I leave reviews for a company but I am so thankful to have found this one! Our ac went out and it was SUPER HOT in our house. The owner came out and was super informative. He was prompt and had it installed the next day! When he was done he left no mess and all around it was best experience I’ve had…

HVAC system maintenanceInstallation+ Responsiveness+ Punctuality+ Quality
CurtisLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Needed to have furnaces certified as part of home resale inspection requirements. I don't live locally. They were able to organize the job without me on site. Also uses contempory electronic methods of service payment which is fast and convenient. Made my part in the deal simple and effcient. I wouldnt hesitate…

HVAC system maintenance+ Responsiveness+ Professionalism+ Value
Mexalf1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Top of the line service, best of the best! Great communication and very knowledgeable. I will be a returning customer for sure!

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Toccarra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anthony was very delightful! He was also very knowledgeable and did a great job explaining what he was doing and why he was doing it. I would definitely recommend him.

HVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism
D9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had to have a CO2 test done on our furnace before selling our home and our technician Anthony did a quick and professional job checking out our furnace and making sure everything was working Efficiently.AC heating and cooling are great!

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
KristenLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anthony came over right on time, and called ahead to let us know his arrival time. He came over to do HVAC maintenance but ended up fixing a gas leak too! We needed a couple other things done but talked to him about our budget, and he helped us prioritize what we need now vs what can wait. He was kind, professional,…

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
capncrunch753 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anthony was very professional and knowledgeable. He explained what was wrong and what he was looking for. Luckily, I just had a dirty sensor and only a quick cleaning was needed.

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Adam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Responded with short notice to service and certify my HVAC hearing and air conditioning and provided city certification before selling my home. I was told and shown about the work being done and felt I got a great price. Would recommend.

A/C system maintenanceHVAC system maintenance+ Quality+ Professionalism+ Value
Jeff9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Being a homeowner is somewhat stressful, especially when major things go wrong in the winter. Anthony at AC's is absolutely top notch. He has an endless amount of knowledge and can explain anything in layman's terms for some clueless fella like me. While I don't need a new furnace or AC unit yet, because Anthony has…

Heating system maintenanceHVAC system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
JLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anthony was very responsive, knowledgeable, and honest. He came right over and fixed the issue. He didn’t try to sell me anything I didn’t need. The best part was he made me a priority on a Sunday!! Job well done. I highly recommend AC’s Heating and Cooling.

HVAC system maintenanceHeating system repairRepair HVAC+ Responsiveness+ Quality+ Professionalism
NatalieLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommended. Super fast, on time, very professional.

Heating system maintenanceHVAC system maintenance
Deb7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love him. Always takes care of us.

HVAC system maintenanceHeating system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Brandon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mr. Carmona came to the door with a smile, listened intently, and executed thoroughly. One of the best HVAC/R techs I have came across in a long time. 12 out of 10 I'll give him. I'll definitely be calling Mr. Carmona back with any of my heating and cooling needs!!

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anthony has been my go-to HVAC contractor for repairs/installations for a while now. He’s one of the most responsive, reliable contractors I know and takes pride in his work. When I give him a call, I know that whatever I need will be taken care of in a timely matter. 10/10 Recommend!

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Tyler2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

If you have HVAC needs and are not using AC’s, you’re missing out! AC’s consistently provides quality service with a local feel. While other companies are going to try to sell you services that you don’t actually need, AC’s is more focused on identifying the actual issue, resolving it promptly, and making sure that…

Heating system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Dean6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very honest and fair pricing! Great work and would recommend 100% of the time....Already referred twice now!

A/C system maintenanceHVAC system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Quality
Linda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

very knowledgeable and great customer service. Would highly recommend

HVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism
Kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Anthony Carmona is very professional and knowledgeable in his work. We have used him on several occasions and he has done a great job. I would recommend Anthony for all HAVC needs.

A/C system maintenanceHVAC system maintenanceRepair HVAC
Austin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Anthony did an amazing job working on my furnace. He replaced the blower motor on it. He was really nice and professional. He fixed the old blower motor, put a switch on it, and then gave it to a family member of mine that needed it for a different business. This showed me that Anthony takes pride in the work that he does. I would recommend 100%

HVAC duct & vent cleaningHVAC system maintenanceHVAC duct & vent installation+ Quality+ Professionalism+ Value
Tim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I called Anthony on a recommendation from a friend and I was very happy I did. He showed up within an hour or so of me calling him. Our furnace had stopped working and it was a very cold night. He said he came out on short notice because he did not want us to have to go throughout the night without heat. We have a…

Heating system maintenanceHVAC system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Anthony and his crew were professional and courteous. They arrived exactly the time they said they would. They worked a long day to do our install of a new furnace, AC, and humidifier. Even before our install, whenever our furnace our AC would have issues they were there within a day. Prompt service, honest…

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Allen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Called him 1 hour before he showed up and fixed it free of charge!

HVAC system maintenance+ Professionalism
Jared5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Anthony does quality work at an affordable rate. For the several times I have called him to service my older system, he made it a priority to fit me into his schedule. He’s a family man with character that you will feel comfortable letting into your home to service your HVAC needs. You won’t regret calling him first.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
wilda4 years ago★★★★★

Rating only, no written review.

Heating system maintenanceHVAC system maintenanceHeating system installation
NathanLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

HVAC system maintenance+ Punctuality+ Quality+ Professionalism
shawn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Anita12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

HVAC system maintenance+ Responsiveness+ Quality+ Professionalism
EmilyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

HVAC system maintenance+ Responsiveness+ Quality+ Professionalism
Zachary6 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality

Price

$114-72% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 37%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Heating system repair66$158–$731
A/C system maintenance52$78–$353
Heating system maintenance48$54–$278
A/C system repair43$209–$585
HVAC system maintenance34$104–$417
Repair HVAC30$83–$813
Install AC27$1.6k–$3.7k
Heating system installation25$1.4k–$2.4k

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