Experts Reviews · Company report
AC’s Heating and Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty79−2.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

AC’s Heating and Cooling

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 5.0★ from 474 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AC’s Heating and Cooling is better than 96% of heat pump installation services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AC’s Heating and Cooling is better than 97% of heat pump installation services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AC’s Heating and Cooling is better than 79% of heat pump installation services.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AC’s Heating and Cooling is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AC’s Heating and Cooling is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AC’s Heating and Cooling is better than 100% of heat pump installation services.A
100

Reviews for your job

Customers hired AC’s Heating and Cooling for 8 kinds of job.

AC’s Heating and Cooling for heating system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$278
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 48

All 48 Google reviews tagged “Heating system maintenance”

candiceLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I called Anthony Saturday evening and he came the very next day. He fixed the problem in 10 minutes or less. Explained everything to my husband with such knowledge and professionalism. Super impressed and would recommend this business to EVERYONE. THANKS ANTHONY.

A/C system repairHeating system maintenance
SweetLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Joey, came out to repair my furnace and he got the job done right! He communicated well with me the entire time. My Home is Toasty/warm again!! I Highly recommend this company and will always go to them for my heating and cooling maintenance and repairs etc.!!

Heating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
kam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Anthony, the owner of the company came out and got the job done in less than 20 minutes, he was very professional. He took videos and pictures to show me exactly what I needed to see a Hwy nerple to come exactly on time and did not cause extra trouble and put me in weird spots, most AC and heating people are very…

A/C system maintenanceHeating system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
RogerLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a leak with our boiler over the Christmas holiday and they came out to assess and repair. The work was professional, quick and it didn't break the bank. Especially for coming out on a holiday. Highly recommend!

Heating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good service at a great price!

Heating system maintenance+ Quality+ Professionalism
Marv7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Restored operation promptly. I recommend them.

Heating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Chad5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had their Technician Anthony go over our furnace and certify it for the sale of my home. He was very nice, professional and walked me through everything he was doing. Great job, good employee representing your company.

Heating system maintenance+ Punctuality+ Quality+ Professionalism
Margarita3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Anthony was awesome, he came out right away when I explained my issue and had my heat back up and running within 5 minutes. I would most definitely recommend.

Heating system maintenance+ Responsiveness
Sandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Came out to my house and fixed my furnace! Glad to have heat again! They were very efficient and kind! Definitely recommend!

Heating system maintenanceHeating system repair+ Responsiveness+ Quality+ Professionalism
Luke5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very quick to respond. Very friendly and honest. Great guys that are informative and professional.

Heating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Mexalf1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Top of the line service, best of the best! Great communication and very knowledgeable. I will be a returning customer for sure!

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
D9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had to have a CO2 test done on our furnace before selling our home and our technician Anthony did a quick and professional job checking out our furnace and making sure everything was working Efficiently.AC heating and cooling are great!

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
KristenLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anthony came over right on time, and called ahead to let us know his arrival time. He came over to do HVAC maintenance but ended up fixing a gas leak too! We needed a couple other things done but talked to him about our budget, and he helped us prioritize what we need now vs what can wait. He was kind, professional,…

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Harry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Performed work that exceeded the given quote without extra charges. Excellent work along with a great explanation of all that needed to be done. High recommended!!

Ductless heating & A/C servicesHeating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Garey9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anthony is very knowledgeable about his trade. I had another company come out they did the job but they didn't do it properly and caused more problems.Anthony took the time to explain and show me what the other company should have did that they didn't do. I would highly recommend him for all your heating and cooling needs

Heating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Jeff9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Being a homeowner is somewhat stressful, especially when major things go wrong in the winter. Anthony at AC's is absolutely top notch. He has an endless amount of knowledge and can explain anything in layman's terms for some clueless fella like me. While I don't need a new furnace or AC unit yet, because Anthony has…

Heating system maintenanceHVAC system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
VuLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My Mother in law furnace was not working on Sunday. This the only company that do 24 hours. He come out the same day and fix it for us on this snowy day. He is really saving us on this cold weather. Thank you.

Heating system maintenance+ Punctuality
Nick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anthony was great to work with. He was timely, professional and very well priced. I would highly recommend him to anyone for their heating and cooling needs.

Heating system maintenanceHeating system installation+ Responsiveness+ Punctuality+ Quality
Rosa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional, top quality work. The guy is such a nice guy and understanding to all situations and circumstances!!!!! I recommend this company to EVERYONE!!! And the prices are unbelievable!!!!

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
NatalieLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommended. Super fast, on time, very professional.

Heating system maintenanceHVAC system maintenance
TonyaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Super professional, courteous, and friendly. Came out same day and fixed the issues with our furnace. Will be calling again!!

Heating system maintenanceHeating system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Jaime1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Treats everyone like a friend, extremely smart, arrives very fast and every time he’s came to my house no matter the issue he has identified the problem and resolved it quickly, for cheaper than any other company I would call. Definitely worth it!

Heating system maintenanceA/C system repairThermostat repair+ Responsiveness+ Punctuality+ Quality
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anthony has been my go-to HVAC contractor for repairs/installations for a while now. He’s one of the most responsive, reliable contractors I know and takes pride in his work. When I give him a call, I know that whatever I need will be taken care of in a timely matter. 10/10 Recommend!

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Tyler2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

If you have HVAC needs and are not using AC’s, you’re missing out! AC’s consistently provides quality service with a local feel. While other companies are going to try to sell you services that you don’t actually need, AC’s is more focused on identifying the actual issue, resolving it promptly, and making sure that…

Heating system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Jack2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anthony from AC installed a humidifier and performed maintenance on our furnace and air conditioner units. He was very professional, kept his appointments, and was conscientious of our home. We would definitely recommend him and will use him again.

A/C system maintenanceHeating system maintenanceService not listed+ Responsiveness+ Punctuality+ Quality
BrianLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I called AC’s to get my heat running and he was at my house within minutes. Problem solved in less than 10 minutes. Very knowledgeable, professional and respectful. I’m happy I called, customer for life.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve used the service technician’s from this company several times over the years. I highly recommend them.

A/C system maintenanceHeating system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Quality
Tim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I called Anthony on a recommendation from a friend and I was very happy I did. He showed up within an hour or so of me calling him. Our furnace had stopped working and it was a very cold night. He said he came out on short notice because he did not want us to have to go throughout the night without heat. We have a…

Heating system maintenanceHVAC system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Anthony and his crew were professional and courteous. They arrived exactly the time they said they would. They worked a long day to do our install of a new furnace, AC, and humidifier. Even before our install, whenever our furnace our AC would have issues they were there within a day. Prompt service, honest…

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
MuskeystalkerLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Anthony is polite. He was quick to respond. He was thorough and he explained everything. He explained what he was doing and why. He also explained how the furnace works. Anthony is great!

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
Betsy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Always really responsive and quick to come fix any problem even if it’s user error, would recommend him to anyone looking for heating and cooling repairs or installs. Great value for the work he delivers, goes above and beyond always.

A/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Anthony is great! Honestly a gem - reliable, fair, respectful, and does great work. Something hard to come by these days.

Heating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Jared5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Anthony does quality work at an affordable rate. For the several times I have called him to service my older system, he made it a priority to fit me into his schedule. He’s a family man with character that you will feel comfortable letting into your home to service your HVAC needs. You won’t regret calling him first.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Blackwing7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Called AC’s heating & cooling and Anthony was top notch. He explained everything to me thoroughly and I felt secure the whole process. His standard warranty was much longer than the other 2 companies I called as well. The other 2 places wanted to charge me for what he gave me at no cost. I’ll be using them from now on

A/C system maintenanceHeating system maintenanceInstall AC+ Quality+ Professionalism+ Value
Shannon3 years ago★★★★★

Rating only, no written review.

Heating system maintenance+ Quality+ Professionalism+ Value
wilda4 years ago★★★★★

Rating only, no written review.

Heating system maintenanceHVAC system maintenanceHeating system installation
reginald4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Heating system maintenanceHeating system repair+ Professionalism
Diana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Heating system maintenance+ Responsiveness+ Punctuality+ Professionalism
Lively2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
Tim4 years ago★★★★★

Rating only, no written review.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
K5 years ago★★★★

Rating only, no written review.

Heating system maintenanceHeating system repair+ Responsiveness
Jean10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
Dave4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Heating system maintenanceRepair HVAC
Sage5 years ago★★★★★

Rating only, no written review.

Heating system maintenance+ Responsiveness+ Professionalism+ Value
willie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
Kaitlynn5 years ago★★★★★

Rating only, no written review.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
MaryLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
Tyler2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality

Price

$114-72% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 37%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Heating system repair66$158–$731
A/C system maintenance52$78–$353
Heating system maintenance48$54–$278
A/C system repair43$209–$585
HVAC system maintenance34$104–$417
Repair HVAC30$83–$813
Install AC27$1.6k–$3.7k
Heating system installation25$1.4k–$2.4k

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