Experts Reviews · Company report
AC’s Heating and Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty79−2.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

AC’s Heating and Cooling

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 5.0★ from 474 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AC’s Heating and Cooling is better than 96% of heat pump installation services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AC’s Heating and Cooling is better than 97% of heat pump installation services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AC’s Heating and Cooling is better than 79% of heat pump installation services.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AC’s Heating and Cooling is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AC’s Heating and Cooling is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AC’s Heating and Cooling is better than 100% of heat pump installation services.A
100

Reviews for your job

Customers hired AC’s Heating and Cooling for 8 kinds of job.

AC’s Heating and Cooling for heating system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.66
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$731
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 57

All 66 Google reviews tagged “Heating system repair” · showing 20

SweetLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Joey, came out to repair my furnace and he got the job done right! He communicated well with me the entire time. My Home is Toasty/warm again!! I Highly recommend this company and will always go to them for my heating and cooling maintenance and repairs etc.!!

Heating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Geneva6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

AMAZING CUSTOMER SERVICE!!! The repairman was nice and the service was quick. He let me know everything upfront and I wasn’t left in the dark at any point. Our furnace went out last night and it’s already fixed less than a day later.

Heating system repair+ Responsiveness+ Punctuality+ Quality
kam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Anthony, the owner of the company came out and got the job done in less than 20 minutes, he was very professional. He took videos and pictures to show me exactly what I needed to see a Hwy nerple to come exactly on time and did not cause extra trouble and put me in weird spots, most AC and heating people are very…

A/C system maintenanceHeating system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Mariah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

Bought a furnace off anthony for my mother & he refuses to come fix nor refund for it. It’s been 4 years since he put it in & it has worked a maybe 2 weeks out of that. ANTHONY IS NOTHING BUT A SCAMMER. DO NOT TRUST HIM. This review is not a lie, sold us a used old garbage furnace for 4,000 when I just had a brand…

Heating system installationA/C system repairHeating system repair− Responsiveness− Punctuality
megan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Helped us in an emergency! And was here within the hour. And fixed our furnace within two hours!!! Amazing work. Friendly and very knowledgeable. And saved us money. Thank you so much!!!

Heating system repair
Lrchurch6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Anthony and his team were able to work us in although super busy. We really appreciate their help and direction for our churches AC system. We will definitely use this company again.

A/C system repairHeating system repair+ Responsiveness+ Punctuality+ Quality
RogerLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a leak with our boiler over the Christmas holiday and they came out to assess and repair. The work was professional, quick and it didn't break the bank. Especially for coming out on a holiday. Highly recommend!

Heating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Came out next day after we had a heating issue. And out heat was fixed in a timely manner. Definitely have an appointment set up for him to check my AC before the summer comes. Thank you Anthony.

Heating system repair+ Responsiveness+ Punctuality+ Quality
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company was great! They came out right away, an assessed the issue quickly. My furnace was back on within the hour. Would highly recommend Anthony and his business! Thank you Anthony!

Heating system repair+ Responsiveness+ Punctuality+ Quality
Marv7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Restored operation promptly. I recommend them.

Heating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
ThomasLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

AC's responded to my call and were on time for the same-day appointment for my furnace issue. Anthony is honest, professional, and seems to really care for his customers.

Heating system repair+ Responsiveness+ Punctuality+ Quality
OuidaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Anthony and helper were good they were awesome 👍 thank you

Heating system repair+ Punctuality+ Quality+ Professionalism
Bill12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very intelligent This guy knew what he was doing and he had an apprentice with him and teaching him the right way

Heating system repair+ Responsiveness+ Punctuality+ Quality
bres1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great, Fast and professional!!!

Heating system repair+ Responsiveness+ Punctuality+ Quality
SiminaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have used AC’s on 3 occasions so far between the last year (system repair/maintenance) and this year (for maintenance and a rental inspection) and we have always been pleased with not only the work done but also the punctuality, communication, responsiveness, and overall professionalism from AC’s Heating & Cooling. We would highly recommend!

A/C system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Sandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Came out to my house and fixed my furnace! Glad to have heat again! They were very efficient and kind! Definitely recommend!

Heating system maintenanceHeating system repair+ Responsiveness+ Quality+ Professionalism
Jeffrey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Came out for emergency and handled very quickly and efficiently. Highly recommend!

Heating system repair+ Responsiveness+ Punctuality+ Quality
BethanyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and quick. Very pleasant to work with. Will definitely use this company again.

Heating system repair+ Responsiveness+ Punctuality+ Quality
DaveLocal Guide · 388 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very patient and responsive, finds the solution one way or another.

Heating system repair+ Responsiveness+ Punctuality+ Quality
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very high level of professionalism and responsivness. Excellent service and much appreciated.

Heating system repair+ Responsiveness+ Punctuality+ Quality

Show more heating system repair reviews (46 more) →

Price

$114-72% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 37%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Heating system repair66$158–$731
A/C system maintenance52$78–$353
Heating system maintenance48$54–$278
A/C system repair43$209–$585
HVAC system maintenance34$104–$417
Repair HVAC30$83–$813
Install AC27$1.6k–$3.7k
Heating system installation25$1.4k–$2.4k

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