Experts Reviews · Company report
AC’s Heating and Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty79−2.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

AC’s Heating and Cooling

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 5.0★ from 474 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AC’s Heating and Cooling is better than 96% of heat pump installation services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AC’s Heating and Cooling is better than 97% of heat pump installation services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AC’s Heating and Cooling is better than 79% of heat pump installation services.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AC’s Heating and Cooling is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AC’s Heating and Cooling is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AC’s Heating and Cooling is better than 100% of heat pump installation services.A
100

Reviews for your job

Customers hired AC’s Heating and Cooling for 8 kinds of job.

AC’s Heating and Cooling for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$813
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 43

All 30 Google reviews tagged “Repair HVAC” · showing 20

Mariah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

Bought a furnace off anthony for my mother & he refuses to come fix nor refund for it. It’s been 4 years since he put it in & it has worked a maybe 2 weeks out of that. ANTHONY IS NOTHING BUT A SCAMMER. DO NOT TRUST HIM. This review is not a lie, sold us a used old garbage furnace for 4,000 when I just had a brand…

Heating system installationA/C system repairHeating system repair− Responsiveness− Punctuality
York2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It’s just a couple of trustworthy guys that care about doing a good job. I bought a AC unit and furnace from them. They installed it in one day and it looks and works perfectly

A/C system maintenanceHeating system installationRepair HVAC+ Responsiveness+ Quality
Cassandra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Awesome , friendly staff ! Quick repair and reasonable pricing !

Repair HVAC+ Responsiveness+ Punctuality+ Quality
DanielLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great response, very knowledgeable, great result

Repair HVAC+ Responsiveness+ Punctuality+ Quality
BillLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Checked out the furnace and fixed it on the same day and did an excellent work. Professional. Reasonable price. Would definitely recommend him.

Repair HVAC+ Responsiveness+ Quality+ Professionalism
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wonderful 10 stars! Have been without hot water over a week. Called this company on Saturday and they were here same day! Out of this world customer service!

Repair HVAC+ Quality+ Professionalism+ Value
Ron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great guys! Came out quick found the problem and fair price . We would absolutely recommend!

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Mexalf1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Top of the line service, best of the best! Great communication and very knowledgeable. I will be a returning customer for sure!

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
KristenLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anthony came over right on time, and called ahead to let us know his arrival time. He came over to do HVAC maintenance but ended up fixing a gas leak too! We needed a couple other things done but talked to him about our budget, and he helped us prioritize what we need now vs what can wait. He was kind, professional,…

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Jeff9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Being a homeowner is somewhat stressful, especially when major things go wrong in the winter. Anthony at AC's is absolutely top notch. He has an endless amount of knowledge and can explain anything in layman's terms for some clueless fella like me. While I don't need a new furnace or AC unit yet, because Anthony has…

Heating system maintenanceHVAC system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Jay6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Luck of the draw on this google search. Anthony is my go to guy when it comes to HVAC issues from here on out. I will also recommend him to family and friends if they are in need. Very knowledgeable and his explanation of what he is doing makes the customer extremely comfortable. He could do this job in his sleep.…

Repair HVAC+ Responsiveness+ Punctuality+ Quality
JLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anthony was very responsive, knowledgeable, and honest. He came right over and fixed the issue. He didn’t try to sell me anything I didn’t need. The best part was he made me a priority on a Sunday!! Job well done. I highly recommend AC’s Heating and Cooling.

HVAC system maintenanceHeating system repairRepair HVAC+ Responsiveness+ Quality+ Professionalism
Robin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This guy was excellent... our heat went out after hours he showed up and diagnosed the problem and got us up and going, very reasonable and professional I recommend his service most definitely!

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Deb7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love him. Always takes care of us.

HVAC system maintenanceHeating system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
TonyaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Super professional, courteous, and friendly. Came out same day and fixed the issues with our furnace. Will be calling again!!

Heating system maintenanceHeating system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Tyler2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

If you have HVAC needs and are not using AC’s, you’re missing out! AC’s consistently provides quality service with a local feel. While other companies are going to try to sell you services that you don’t actually need, AC’s is more focused on identifying the actual issue, resolving it promptly, and making sure that…

Heating system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anthony was really personable, prompt, professional and extremely fair! The work was done well and quickly! He’s done several HVAC services for us and has consistently shown up on time and done great work in no time at all. We would definitely recommend this company!

Repair HVACService not listed+ Responsiveness+ Punctuality+ Quality
Dean6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very honest and fair pricing! Great work and would recommend 100% of the time....Already referred twice now!

A/C system maintenanceHVAC system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Quality
Kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Anthony Carmona is very professional and knowledgeable in his work. We have used him on several occasions and he has done a great job. I would recommend Anthony for all HAVC needs.

A/C system maintenanceHVAC system maintenanceRepair HVAC
Austin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Anthony did an amazing job working on my furnace. He replaced the blower motor on it. He was really nice and professional. He fixed the old blower motor, put a switch on it, and then gave it to a family member of mine that needed it for a different business. This showed me that Anthony takes pride in the work that he does. I would recommend 100%

HVAC duct & vent cleaningHVAC system maintenanceHVAC duct & vent installation+ Quality+ Professionalism+ Value

Show more repair HVAC reviews (10 more) →

Price

$114-72% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 37%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Heating system repair66$158–$731
A/C system maintenance52$78–$353
Heating system maintenance48$54–$278
A/C system repair43$209–$585
HVAC system maintenance34$104–$417
Repair HVAC30$83–$813
Install AC27$1.6k–$3.7k
Heating system installation25$1.4k–$2.4k

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