Tent rental service · Deer Park, OH · reviewed since 2010
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%95+60.4Reliability 28%96+27.1Replies to reviews 8%50+4.1Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 28 wedding rentalsiPosition by Experts Score among all companies we track in this category. · better than 26%
4.9★★★★★157 Google reviews · 23 photos
95%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Academy Rental Group 4.9 out of 5 based on 157 reviews, noting that the owner replied to 57 percent of them. Customers frequently praise the company for its punctuality, professional setup and takedown services, and responsive communication regarding quotes and logistics. Recurring themes include friendly staff, reasonable pricing, and the ability to accommodate last-minute changes or specific event needs. The provided excerpts contain no low-star reviews, so no common criticisms are evident in this sample.
Google rating: 4.9 out of 5 from 157 reviews (95% five-star).
Reviews on this page: 157 Google reviews (144 with written comments, 26 with photos).
Owner responses: the business replied to 57% of reviews.
Most recent review: March 4, 2026.
Service: Wedding Rental serving Deer Park, Ohio.
Data from Google, last updated November 11, 2026.
Score profile vs other wedding rentals
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Academy Rental GroupWedding Rentals median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Academy Rental Group: 95/100 on this factor. Category median: 97.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Academy Rental Group: 96/100 on this factor. Category median: 97.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Academy Rental Group: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Academy Rental Group: 50/100 on this factor. Category median: 50.C
50
Bar = this company · dark tick = category median.
Star ratings
157 Google reviews we collected
4.9of 5
5 stars14995%
4 stars64%
3 stars11%
2 stars11%
1 star00%
Praise vs complaints
Phrases our text analysis found in 144 written reviews
100%praise
Praise291100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7927%
Speed & response6322%
Would recommend5920%
Communication3111%
Quality & results2910%
Price & value269%
Honesty & trust41%
What customers talk about
We read 144 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I was impressed by their quick responses to my questions and their kindness.”
“Jeffrey was responsive, thorough and easy to work with.”
“Would definitely recommend and would use them again for another event!”
“Academy Rental is very communicative every step of the way, including sales, questions, delivery, setup and take down - no step left unturned.”
“We had a great experience with Academy Rental Group.”
“very professional, reliable, customer centric and competitively priced services!”
“…up, I have absolutely nothing but rave reviews and would absolutely trust them with any future events we host.…”
People customers mention
Rentals14 reviews
Chad12 reviews
Jeffrey7 reviews
Cincinnati4 reviews
Gogo3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Jeff5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
Our community HOA, Simpson Creek Farms North, has been doing business with Academy Rental Group every year for over a decade. Jeffrey Lockshaw has taken care of us every year. Academy Rental is very communicative every step of the way, including sales, questions, delivery, setup and take down - no step left…
Brianna4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I rented a tent through Academy for my wedding in our backyard. Jeffrey and his team did an amazing job. The tent made the event! It was better than I could have imagined. There was a high chance of rain the day of my wedding and the tent took all the stress of the weather away and I was able to enjoy the day. I…
Megan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I used Academy Rentals for my wedding. They were great to work with! I was impressed by their quick responses to my questions and their kindness. Jeffrey met with me prior to my wedding to go over details. He also took me into the wear house to show me different options. Highly recommend!
Becca5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
We had a great experience with Academy Rental Group. Jeffrey was responsive, thorough and easy to work with. Would definitely recommend and would use them again for another event!
Nancy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
We have used Academy Rental numerous times for various events. Our latest was Hamilpalooza held in downtown Hamilton, Ohio. We needed a tent and stage for our band for the event. The guys showed up on time and got the tent up quickly. At the end of the event, they were there at the appointed time to take it…
Stuntdad1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
We used Academy Rental for a large tent and tables&chairs for 75 people in June, 2024. It went perfectly as planned. The set-up and take-down crews were friendly and helpful! Would definitely use them again!
Our community HOA, Simpson Creek Farms North, has been doing business with Academy Rental Group every year for over a decade. Jeffrey Lockshaw has taken care of us every year. Academy Rental is very communicative every step of the way, including sales, questions, delivery, setup and take down - no step left unturned. From the setup to takedown, Academy makes this process super easy. Many members of our community have also used Academy for smaller backyard, social events too. No one better in this space. Don't think, wait, or call anyone else - Academy Rental Group should be your only decision!!!
Response from the owner · a year ago
Hi Jeff,
We're thrilled by your incredible 5-star review! We're so pleased to hear that Academy Rental Group has successfully served Simpson Creek Farms North for over a decade with Jeffrey Lockshaw's dedicated care. Your appreciation of our comprehensive communication throughout every step - from sales through takedown - reflects the thorough service approach we value. Knowing that community members also trust us for their personal events and that you consider us the only decision to make means everything to our team. We appreciate your continued partnership and sharing such enthusiastic feedback!
Best regards,
Academy Rental Group Team
Brianna Robinson4 reviewsiTotal number of Google reviews Brianna has written across all businesses on Google Maps, not just this one.
I rented a tent through Academy for my wedding in our backyard. Jeffrey and his team did an amazing job. The tent made the event! It was better than I could have imagined. There was a high chance of rain the day of my wedding and the tent took all the stress of the weather away and I was able to enjoy the day. I can’t recommend them enough. If you need a tent for your event, use Academy!
Response from the owner · a year ago
Hi Brianna,
Thank you for your amazing 5 star review! We're thrilled that Jeffrey and our team delivered a tent that made your backyard wedding better than you imagined. Knowing we took away the stress of potential rain and allowed you to fully enjoy your special day is exactly why we love what we do at Academy Rental Group. Your enthusiastic recommendation means everything to our team. We appreciate you choosing Academy for your wedding and sharing your positive experience!
Best regards,
Academy Rental Group Team
Megan Connett3 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
I used Academy Rentals for my wedding. They were great to work with! I was impressed by their quick responses to my questions and their kindness. Jeffrey met with me prior to my wedding to go over details. He also took me into the wear house to show me different options. Highly recommend!
Response from the owner · a year ago
Hi Megan,
Thank you for your 5 star review! We're delighted Academy Rental Group could be part of your special wedding day. Your appreciation of our quick responses, kindness, and Jeffrey's detailed approach - including the warehouse tour to show you different options - reflects the personalized service we strive to provide. Your recommendation means everything to our team. We appreciate you choosing Academy Rental Group and sharing your positive experience!
Best regards,
Academy Rental Group Team
Becca Voss5 reviewsiTotal number of Google reviews Becca has written across all businesses on Google Maps, not just this one.
We had a great experience with Academy Rental Group. Jeffrey was responsive, thorough and easy to work with. Would definitely recommend and would use them again for another event!
Response from the owner · 2 years ago
Thank you Becca for choosing Academy Rental Group as your event rental provider. We also appreciate you taking the time to provide such positive feedback about Jeffrey and the team.
Our goal is 100% customer satisfaction for every event we service in the greater Cincinnati area.
We would love the opportunity to earn your trust again for your next event.
Sincerely,
The Academy Rental Team
Lakshman VadlamaniLocal Guide · 40 reviewsiTotal number of Google reviews Lakshman has written across all businesses on Google Maps, not just this one.
Hi Lakshman,
Thank you for choosing Academy Rental Group for your rental equipment needs. We appreciate the time you took to provide positive feedback about the process and team.
Our goal is 100% customer satisfaction for every customer we support in the greater Cincinnati area who requires party rental equipment.
If we can be of service again in the future, we would love the opportunity to earn your trust again.
Sincerely,
The Academy Rental Group Team
Nancy O'Neill3 reviewsiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
We have used Academy Rental numerous times for various events. Our latest was Hamilpalooza held in downtown Hamilton, Ohio. We needed a tent and stage for our band for the event. The guys showed up on time and got the tent up quickly. At the end of the event, they were there at the appointed time to take it down. No waiting and wondering if they were going to show up. The staff and crew at Academy are incredibly friendly and always willing to go above beyond to help us put on a great event!
Response from the owner · 2 years ago
Hi Nancy,
Thank you for choosing Academy Rental Group for your tent and stage rental. We appreciate the time you took to provide positive feedback about the process and team.
Our goal is 100% customer satisfaction for each and every customer we support in the greater Cincinnati area who requires party rental equipment.
Thank you for the opportunity to serve you over the years. We appreciate the trust you have given us.
Sincerely,
The Academy Rental Group Team
Stuntdad1 reviewiTotal number of Google reviews Stuntdad has written across all businesses on Google Maps, not just this one.
We used Academy Rental for a large tent and tables&chairs for 75 people in June, 2024. It went perfectly as planned. The set-up and take-down crews were friendly and helpful! Would definitely use them again!
Response from the owner · 2 years ago
Hi Stuntdad,
Thank you for choosing Academy Rental Group for your tent, table and chairs rental. We appreciate the time you took to provide positive feedback about the process and team.
Our goal is 100% customer satisfaction for each and every customer we support in the greater Cincinnati area who requires party rental equipment.
If we can be of service again in the future, we would love the opportunity to earn your trust again.
Sincerely,
The Academy Rental Group Team
Craig Breetz5 reviewsiTotal number of Google reviews Craig has written across all businesses on Google Maps, not just this one.
They showed up on time and did a great job. A couple of little issues or things, but took care of it right away. Wonderful to work with. Festival in Fairfield OH.
Response from the owner · 2 years ago
Hi Craig,
Thank you for choosing Academy Rental Group for your tent rental needs. We also appreciate the time you took to provide positive feedback.
Our goal is 100% customer satisfaction for each and every customer we support in the greater Cincinnati area who requires party rental equipment.
If we can be of service again in the future, please keep us in mind.
Sincerely,
The Academy Rental Group Team
Kristin RoppLocal Guide · 22 reviewsiTotal number of Google reviews Kristin has written across all businesses on Google Maps, not just this one.
We used the Academy Rental Group for our son's high school graduation party at our home. It was SO easy to work with them. I simply provided our address and once we determined the size of tent our backyard could accommodate (through a quick Google Maps search!) Academy took it from there. We didn't lift a finger, and it was perfect. They even took care of calling out the utility companies to confirm the locations to spike the tent in the ground.
We used them for the tent, tables, chairs and decorative lighting. So many people commented on how wonderful it looked.
We will definitely use them again in the future.
Response from the owner · 2 years ago
Hi Kristin,
Thank you for choosing Academy Rental Group for your son's graduation party. It was a pleasure to serve you and your family. We appreciate you taking the time to provide feedback on our services and all the kind comments.
Our goal is always 100% customer satisfaction for all our tent and party rentals as we service the greater Cincinnati area.
If you ever need our services in the future, please keep us in mind.
Sincerely,
The Academy Rental Group Team
Cecilia Long1 reviewiTotal number of Google reviews Cecilia has written across all businesses on Google Maps, not just this one.
Academy Rental Group is La Salle High School's go to vendor for all of our rentals when it comes to tables, tents, linens etc. They are always prompt, professional and accomdating to our needs. Thank you for making the life of an event coordinator hassle-free!
Sincerely,
Cecilia Long-Cincinnati La Salle High School, Event Coordinator
Response from the owner · 2 years ago
Hi Cecilia,
Thank you so much for allowing Academy Rental Group to support your LaSalle High School event. It was a pleasure to work with you. We also appreciate you taking time to add positive comments about the team.
Our goal is to achieve 100% customer satisfaction with all our tent and party rentals in the greater Cincinnati area.
We look forward to earning your trust again in the near future.
Sincerely,
The Academy Rental Group Team
