Wedding planner · Deer Park, OH · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 28 wedding rentalsiPosition by Experts Score among all companies we track in this category. · better than 85%
5.0★★★★★36 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Whitewater Weddings and Events LLC five stars based on thirty-six reviews, with the owner responding to sixty-four percent of feedback. Clients highlight the company's provision of decoration rentals, setup, and breakdown services alongside day-of coordination. Recurring themes include strong communication, punctuality, and the ability to reduce planning stress by managing vendor logistics and timelines. No common criticisms appear in the provided excerpts, as all reviews express high satisfaction with the team's organization and attention to detail.
Google rating: 5.0 out of 5 from 36 reviews (100% five-star).
Reviews on this page: 36 Google reviews (34 with written comments, 9 with photos).
Owner responses: the business replied to 64% of reviews.
Most recent review: September 29, 2026.
Service: Wedding Rental serving Deer Park, Ohio.
Data from Google, last updated November 11, 2026.
Score profile vs other wedding rentals
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyWedding Rentals median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Whitewater Weddings and Events LLC: 99/100 on this factor. Category median: 97.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Whitewater Weddings and Events LLC: 97/100 on this factor. Category median: 97.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Whitewater Weddings and Events LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Whitewater Weddings and Events LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 50.–
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Bar = this company · dark tick = category median.
Star ratings
36 Google reviews we collected
5.0of 5
5 stars36100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 34 written reviews
99%praise
Praise6899%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price778%
Reasonable222%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend2029%
Staff & attitude1623%
Communication1217%
Speed & response812%
Quality & results710%
Price & value46%
Honesty & trust23%
What customers talk about
We read 34 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“As Mother of the Bride, I would highly recommend Shauna Webster of Whitewater Weddings & Events, LLC.”
“Throughout the entire process, she was organized, calm, and incredibly helpful with vendor communication.”
“Shauna was easy to work with and helped bring our French Country wedding vision to life.”
“We did have a hiccup with our photographer who didn't show up on time and Shauna handled the situation on our behalf so I didn't have to worry and I c…”
“On the big day, everything went perfectly because of her hard work and attention to detail.”
“The decorations alone are worth every penny, but the troubleshooting, people wrangling, and anything else that inevitably comes up in a wedding are priceless.”
“She is experienced, reliable, and easy to work with.”
People customers mention
Shauna14 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Whitewater Weddings and Events LLC for 2 kinds of job. Pick one to see what they paid and said.
Victoria1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Shauna is a literal magician and was a complete joy to work with from start to finish! She took all of our ideas and completely brought our wedding dream to life. Throughout the entire process, she was organized, calm, and incredibly helpful with vendor communication. On the big day, everything went perfectly…
Heidi8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Highly recommend this husband and wife team! Shauna was easy to work with and helped bring our French Country wedding vision to life. Shauna has displays of her inventory to help the bride see what works and build her day. Don’t scroll anymore-call this team!
Great priceWedding packages
Jessica1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
My favorite part of the wedding planning process was getting to work with Shauna at Whitewater Weddings and Events! Shauna made wedding planning feel like a breeze! She was extremely helpful when it came to making sure we completed all of the typical check list items. You could tell that she truly cared about making…
Great priceWedding packages
Caitlyn8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I have worked with Whitewater Weddings twice now, once as a bride and once as a matron of honor. Both times Shauna went above and beyond. She takes your vision and brings it to life, never once did anything seem impossible or silly, she takes the time to listen and collaborate. The decorations alone are worth every…
Great priceWedding packages
Sharon1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I can't say enough about Shauna & her husband. From the moment we booked with Shauna it was a relief! Planning an out of town wedding posed a little more of a challenge, but she eased my mind and made the big day go seamlessly. They were great to work with and provided the best decorations. We got so many comments…
Great priceWedding banquet planningWedding packages
amy5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Easy to work with. Flexible and dependable. Great communication. You can be confident that they will do it right.
Shauna is a literal magician and was a complete joy to work with from start to finish! She took all of our ideas and completely brought our wedding dream to life. Throughout the entire process, she was organized, calm, and incredibly helpful with vendor communication. On the big day, everything went perfectly because of her hard work and attention to detail. We are so grateful to her for making our special day completely seamless and unforgettable. Highly recommend!
Response from the owner · 3 months ago
Thank you! I am so glad I could take care of it all for you. Congratulations and best wishes to all of you.
Heidi Huffer8 reviewsiTotal number of Google reviews Heidi has written across all businesses on Google Maps, not just this one.
Highly recommend this husband and wife team! Shauna was easy to work with and helped bring our French Country wedding vision to life. Shauna has displays of her inventory to help the bride see what works and build her day. Don’t scroll anymore-call this team!
Price assessment: Great price
Services: Wedding packages
Response from the owner · 3 months ago
Thank you, Heidi! It was an absolute dream working with all of you.
Jessica Wagner1 reviewiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
My favorite part of the wedding planning process was getting to work with Shauna at Whitewater Weddings and Events! Shauna made wedding planning feel like a breeze! She was extremely helpful when it came to making sure we completed all of the typical check list items. You could tell that she truly cared about making sure that our wedding day was everything that we wanted it to be (this is essential in my opinion). We did have a hiccup with our photographer who didn't show up on time and Shauna handled the situation on our behalf so I didn't have to worry and I could enjoy my wedding morning with family and friends. On top of the coordinating services, she provided all of the decor for our wedding and handled setup/teardown of those items. The whole evening was made seamless and it's all thanks to Shauna and her business. 100/10 would recommend her to everyone!!
Price assessment: Great price
Services: Wedding packages
Caitlyn Wagner8 reviewsiTotal number of Google reviews Caitlyn has written across all businesses on Google Maps, not just this one.
I have worked with Whitewater Weddings twice now, once as a bride and once as a matron of honor. Both times Shauna went above and beyond. She takes your vision and brings it to life, never once did anything seem impossible or silly, she takes the time to listen and collaborate. The decorations alone are worth every penny, but the troubleshooting, people wrangling, and anything else that inevitably comes up in a wedding are priceless. Never once did I feel like I had to solve a problem. If anything popped up she swooped in and solved it, I can't express enough how much better she made these events! If we could use them for all future parties we absolutely would!!
Price assessment: Great price
Services: Wedding packages
Sharon Dougherty1 reviewiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
I can't say enough about Shauna & her husband. From the moment we booked with Shauna it was a relief! Planning an out of town wedding posed a little more of a challenge, but she eased my mind and made the big day go seamlessly. They were great to work with and provided the best decorations. We got so many comments how wonderful everything looked. Not having to do setup and cleanup was a blessing.
As Mother of the Bride, I would highly recommend Shauna Webster of Whitewater Weddings & Events, LLC.
We all want our daughter’s wedding to be the perfect fairytale we always dreamed. I only have one daughter and she has always been my beautiful princess. When it came time to plan her wedding, she and her fiancè chose to get married in the location of the groom’s family and where she went to school. This posed a unique situation for us, as we are located almost 5 hours from that location and currently 9 hours with our living arrangement currently for work. I have worked a good part of my life in catering for our family owned catering business and wedding venue. I was now posed with the challenge of planning this wedding from three locations with no connections to vendors.
My daughter found Shauna on the Knot, as well as others who were recommended. We did phone interviews and zoom calls and both ended up confident that Shauna was our choice. She offered a wide array of decor packages and could mix and match to create custom looks. After talking with her and meeting up with her, we also decided to use her wedding coordination services. I could not recommend this service enough. Shauna was very professional yet relatable as a Mom who had been through this before. She guided us every step of the way. She kept us informed and sent us timely checklists to stay on top of planning. She contacts all vendors and keeps them timely and on task. She often included things you might likely overlook that made going forward seamless. As the day drew nearer, she encouraged and incorporated us to include details that made it OUR special day and not just a “package” we had purchased.
She also comes as a package, lol. Her husband is there in assisting both her vision and your work load. Kevin and Shauna helped with every aspect of rehearsal, the ceremony and the reception. They jumped in where they were needed, above and beyond what was “contracted.” Their services and support allowed us to totally enjoy our guests and the beautiful day.
This picture was taken by Shauna during the couples’ first dance, I added the fairytale backdrop. Shauna does not miss a detail and you will be happy with the fairytale day she creates for you.
Price assessment: Great price
Services: Wedding packages
Response from the owner · 6 months ago
Oh, my goodness! This is the sweetest review. I appreciate your kind words but also the opportunity to work with all of you. It was such a pleasure, and I absolutely love when I can give that little extra to make sure that not only did, we do the job, but you were able to thoroughly enjoy and not stress. Congratulations to all of you and I look forward to seeing what the future holds for all of you.
Mary Watson2 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Do not hesitate reaching out to Shauna at Whitewater Wedding and Events. She is experienced, reliable, and easy to work with. She will supply everything you need for your event (no buying and trying to sell everything afterwards). She sets everything up before and takes everything down afterwards! It will take a load off your shoulders during a busy time. Well worth hiring!
Price assessment: Reasonable price
Services: Wedding banquet planning
Response from the owner · 7 months ago
Thank you, Mary! I appreciate your kind words. It was a pleasure working with both you and your sister. Congratulations to all of you!
Jennifer Wilson2 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Having Shauna as my day of coordinator was a game changer! She was extremely well organized leading up to the wedding and easy to work with. She stepped into my rehearsal with confidence and grace. She immediately jumped into action taking care of everything and taking all the pressure off of me so I could focus on enjoying my big day. She did many things behind the scenes the day of the wedding and the whole day went off without a hitch! I also rented a few decor pieces from her. She had a huge selection of decor items in any style you could imagine and it really helped tie everything together. Shauna was exceptional to work with, I HIGHLY recommend her services! Well worth the price!
Price assessment: Reasonable price
Services: Wedding packages
Selena MLocal Guide · 28 reviewsiTotal number of Google reviews Selena has written across all businesses on Google Maps, not just this one.
I truly can’t thank my decorator enough for making my wedding day completely stress free. From start to finish, everything was taken care of, and I didn’t have to worry about a single detail when it came to decor.
If you’re thinking about renting your wedding decor instead of buying and reselling everything later - do it! This company made the process so easy and seamless. They have a huge selection of decor to choose from, and they handle both delivery and set up, which was a huge relief on the big day!
What really stood out to me was how incredibly flexible and helpful they were, especially with the limited time I had at my venue to get decorated. This was the only decor rental company that I found that did not have an issue with the timeline that I gave them.
Shauna was amazing to work with, having her support made a huge difference. She’s organized, calm, and so experienced. I highly recommend her to any couple that is planning their big day, she made mine unforgettable!
Price assessment: Great price
Services: Wedding packages
Response from the owner · a year ago
Thank you, Selena! Your kind words are so very much appreciated. Yours was definitely one of our favorite weddings this year!!! The vibe was spot on in that venue space. Congratulations to the both of you!
