Party equipment rental service · Deer Park, OH · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%95+29.2Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 28 wedding rentalsiPosition by Experts Score among all companies we track in this category. · better than 52%
5.0★★★★★83 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the service five stars based on eighty-three reviews, noting that the owner responded to eighty-nine percent of feedback. Customers frequently praise the company for punctual setup and teardown, clear communication, and affordable pricing for marquee letters, balloon displays, and lit numbers. Recurring themes include professional consultation and flexible customization for various events. One low-star review criticized a delayed pickup of rented items despite multiple contact attempts.
Google rating: 5.0 out of 5 from 83 reviews (99% five-star).
Reviews on this page: 83 Google reviews (77 with written comments, 33 with photos).
Owner responses: the business replied to 89% of reviews.
Most recent review: October 29, 2026.
Service: Wedding Rental serving Deer Park, Ohio.
Data from Google, last updated November 11, 2026.
Score profile vs other wedding rentals
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyWedding Rentals median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Totally Lit Events - Cincinnati: 97/100 on this factor. Category median: 97.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Totally Lit Events - Cincinnati: 95/100 on this factor. Category median: 97.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Totally Lit Events - Cincinnati: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 50.–
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Bar = this company · dark tick = category median.
Star ratings
83 Google reviews we collected
5.0of 5
5 stars8299%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 77 written reviews
98%praise
Praise11598%
Complaints22%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2521%
Would recommend2421%
Speed & response2320%
Quality & results2017%
Communication1513%
Price & value98%
Honesty & trust11%
What customers talk about
We read 77 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Alexander was our original consultant and was very patient with consulting us our unique balloon display.”
“I’d definitely recommend them and would work with them again.”
“The two young “set up “ladies were on time the day and executed perfectly and were personable .”
“Great company to work with, customer service and decor were top notch!”
“Totally Lit Events were extremely helpful, punctual, and easy to work with.”
“They were awesome communicators and very affordable.”
“Very polite, honest people that will give you such a great experience with their light up letters.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JAMIE2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great company to work with, customer service and decor were top notch! Made the event /venue exactly what we were hoping for. Received lots of compliments on decor from Guest! Highly recommend for your decor needs!
Gwyneth1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Totally Lit Events was very easy to work with! We rented beautiful marquee lettering that they were able to set up within a tight time constraint while our ceremony was being flipped into our reception. It was the perfect picture backdrop. Highly recommend!
StephenLocal Guide · 35 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We recently hired Totally Lit Events were totally happy with their services!! From consultation prior to the event to their execution of what they said they would do was perfect. Alexander was our original consultant and was very patient with consulting us our unique balloon display. Very good job! . Then as…
Adam2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Totally Lit Events were extremely helpful, punctual, and easy to work with. Their marquee letters were an excellent addition and photo opportunity for guests at our Orange & Black Bash. I’d definitely recommend them and would work with them again.
Maria2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Wonderful to work with! The balloon mosaics we rented were absolutely incredible! Beautifully made and the perfect addition to our event. They exceeded our expectations, and we received so many compliments. Highly recommend!
Karen3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Totally Lit Events are awesome! Very friendly, polite and professional. I have used the several times and referred to family and friends who has also repeatedly used them. My Grandblessing loved the letters SB. Alexander is awesome! Thanks again for your services!
Great company to work with, customer service and decor were top notch! Made the event /venue exactly what we were hoping for. Received lots of compliments on decor from Guest! Highly recommend for your decor needs!
Response from the owner · a week ago
Thanks Jamie for the kind words, We had a lot of fun making this event special
Gwyneth Pracht1 reviewiTotal number of Google reviews Gwyneth has written across all businesses on Google Maps, not just this one.
Totally Lit Events was very easy to work with! We rented beautiful marquee lettering that they were able to set up within a tight time constraint while our ceremony was being flipped into our reception. It was the perfect picture backdrop. Highly recommend!
Stephen Popovich lLocal Guide · 35 reviewsiTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
We recently hired Totally Lit Events were totally happy with their services!! From consultation prior to the event to their execution of what they said they would do was perfect. Alexander was our original consultant and was very patient with consulting us our unique balloon display. Very good job! . Then as a follow up the owner called directly for some follow details which was impressive to know he was involved and concerned! The two young “set up “ladies were on time the day and executed perfectly and were personable . Even the pick up gentleman was polite got the equipment out was efficient. Very good team. Use them!!!
Thank you
Adam Sweeney2 reviewsiTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Totally Lit Events were extremely helpful, punctual, and easy to work with. Their marquee letters were an excellent addition and photo opportunity for guests at our Orange & Black Bash. I’d definitely recommend them and would work with them again.
Maria Vazquez-Cordova2 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Wonderful to work with! The balloon mosaics we rented were absolutely incredible! Beautifully made and the perfect addition to our event. They exceeded our expectations, and we received so many compliments. Highly recommend!
Karen Payne3 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Totally Lit Events are awesome! Very friendly, polite and professional. I have used the several times and referred to family and friends who has also repeatedly used them. My Grandblessing loved the letters SB. Alexander is awesome! Thanks again for your services!
Response from the owner · 2 months ago
Thank you so much!!
Brittany Cox2 reviewsiTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
We rented the marquee letters and used their balloon company for balloons for my mom’s 60th party and had the best experience with this company! From asking for a quote all the way to instillation/tear down this team was so professional, attentive to detail, and all around great to work with!! We are so glad we booked them and will definitely be renting from them again soon! Thank you, thank you!
Kayla Neff9 reviewsiTotal number of Google reviews Kayla has written across all businesses on Google Maps, not just this one.
I recently worked with Totally Lit Events as part of a nonprofit gala that I was planning. From start to finish the process was smooth and professional. I loved that the team was thorough in consultation and pre-event phone calls, and set up / tear down at the event was quick and seamless. I really loved that they can be very customizable with lettering, and the display that Totally Lit & their partner company USA Balloonatics made for our event was absolutely perfect!
DomLocal Guide · 37 reviewsiTotal number of Google reviews Dom has written across all businesses on Google Maps, not just this one.
Totally Lit Events was amazing! The “MARRY ME” lights looked perfect and made the proposal so special. Everything was set up on time and looked beautiful. Super easy to work with and very professional. Highly recommend!
Response from the owner · a year ago
Thank you Dom for the review! We are so glad we could help make the proposal special! It turned out to be such a beautiful setup!
Chad CaddellLocal Guide · 17 reviewsiTotal number of Google reviews Chad has written across all businesses on Google Maps, not just this one.