Experts Reviews · Company report
Accel Pest & Termite Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Accel Pest & Termite Control

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 940 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Accel Pest & Termite Control is better than 91% of rodent control.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Accel Pest & Termite Control is better than 93% of rodent control.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Accel Pest & Termite Control is better than 94% of rodent control.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Accel Pest & Termite Control is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Accel Pest & Termite Control is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Accel Pest & Termite Control is better than 100% of rodent control.A
100

Reviews for your job

Customers hired Accel Pest & Termite Control for 8 kinds of job.

Accel Pest & Termite Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.65
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$173
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 58
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 65 Google reviews tagged “Ant extermination” · showing 40

ACE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Richard did an awesome job! Amazing communication from start to finish. Communicated with me before my appointment and made a point of building trust and a relationship with me as his customer and him as my new pest control technician. He stayed in contact with me about his arrival time and throughout his time on…

Great priceSpider exterminationGeneral pest inspectionMosquito extermination
Virginia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Joe did a great job spraying for mosquitoes.

Ant extermination+ Responsiveness+ Professionalism
Jacquie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jeff came out today to treat our ant problem. He was very friendly and knowledgeable. I am very appreciative of the care he took in treating our home.

Great priceGeneral pest inspectionAnt exterminationService not listed
Randall14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent technician who explained the process, product, and timeline for expected results. Very knowledgeable and took his time making sure all areas were covered.

Ant extermination
Valerie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have used Accel for over five years now. Their prices are reasonable, our technician Brian is prompt, friendly, and thorough, and he keeps the spiders and beetles that used to plague us at bay!

Paid $40–60Great priceAnt exterminationCockroach exterminationFlea & mite extermination
Ray10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

What a great experiment with Accel and especially Brian! He was so professional and knowledgeable about the black ant problem we had and we are certainly glad that he was our expert exterminator. Everything he did was explained in great detail and performed so professionally. Thanks Brian and Accel Pest &…

Paid $160–180Reasonable priceAnt extermination
Bonnie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My first treatment . Joe did a great job.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
BelindaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Professional, informative, and friendly. Took the time to answer questions and explain everything. Easy to reach by phone. Trustworthy.

Reasonable priceBug & insect exterminationAnt extermination
SharonLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Thanks again to Accel for the excellent service. Joe did a great job today.

Reasonable priceAnt exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
DottyLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Debby was my technician for my quarrterly pest service. She was efficient and very professional. Good job!

Paid $20–40Reasonable priceSpider exterminationGeneral pest inspectionService not listed
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Skyler was professional and answered all my questions without hesitation. Thanks for doing a good job.

Paid $200+Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Gina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Paul is my regular Technician & did a great job today, as usual! He is always punctual, professional, informative & thorough! Paul & Accel are the best! Thank you!

Paid $40–60Reasonable priceBug & insect exterminationAnt extermination
erinLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Skylar was friendly and professional. He immediately noticed a nest that was invisible to us!

Reasonable priceGeneral pest inspectionAnt extermination
SherriLocal Guide · 146 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service! Techs are always prompt and courteous!

Reasonable priceTermite inspectionTermite exterminationGeneral pest inspection
BreannaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jessica was great! She took notes and provided feedback on my commentary and what she saw. She was very personable, professional, and got the job done quickly.

Not sureGeneral pest inspectionCockroach exterminationAnt extermination
joyce12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

This company and employees are still the best !!! Service is still impeccable. Joe has services our property and home many times and has always been extremely professional and knowledgeable. Thank you Accel

Rodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Barnhart3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Brian & every single person I have met or spoken to has been the ABSOLUTE BEST! Very professional, helpful, friendly, knowledgeable, & only recommends services I actually need! Breath of fresh air.. also cleaned all of my cobwebs!!! Thank you Accel!!! If I could give 10 stars I would!

Paid $160–180Great priceRodent exterminationTermite inspectionSpider extermination
Catherine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Brian came out and did my first service today. He was very thorough and professional. Seemed very friendly and knew his job. Did outside and in the garage to get rid of spiders.

Paid $180–200Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
wendy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brian was very professional, timely, explained what he was doing this afternoon. Good experience with him.

Paid $200+Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Vanessa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I never had any problems with Accel, they always do a great job, keep up the good work 😊😊

Home inspectionHornet & wasp exterminationRodent extermination
Frank2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brian with Accel has done a phenomenal job in his two visits. He provides great context to the work, is incredibly informative, and super nice!! Our ant problem has completely gone away and our mosquito issue has drastically decreased

Great priceHome inspectionGeneral pest inspectionMosquito extermination
Andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The technician arrived early after checking with us to see if it was alright to do so. Was friendly and professional. He explained to my wife what he had and made sure that any questions we had were answered. Great experience with both the technician and the company.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Jacob8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Robbie did a great job. Very knowledgeable and thorough

Reasonable priceGeneral pest inspectionMosquito exterminationBug & insect extermination
Stacey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Robby did a great job. He was very thorough and patient as I explained what insects I had seen inside. He then explained to me exactly what he was doing today to prevent future insect issues.

Great priceSpider exterminationCockroach exterminationAnt extermination
The7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very pleased with Accel and Brian. Always friendly, competent and helpful to me.He is an asset to this company!!!

Home inspectionGeneral pest inspectionAnt extermination+ Responsiveness+ Punctuality+ Quality
Shannon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We had a tech come out today and Debbie was fantastic and extremely thorough, polite and professional.

Spider exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Quality+ Professionalism
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kevin was great! He’s concerned about my issue and is taking steps to resolve it! Thank you!

Ant extermination+ Responsiveness+ Punctuality+ Quality
nikaury2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He is wonderful and always on time getting the job done

Ant exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Katie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always friendly, knowledgeable and flexible when we need different or more extensive services.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
TeeLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

JT was great. New service for a different home. He explained everything and answered all of my questions.They will make adjustments if you are concerned about a particular area. They send an email in advance which gives me an opportunity to change appointment if necessary. Home is protected inside and the outside.…

Ant exterminationCockroach exterminationFlea & mite extermination
Rob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Have used Accel for 3 years, very effective. Our guy Quinton is extremely courteous and knowledgeable!

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Quality+ Professionalism
JulieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our Accel Technician Dekeo Huff always goes the extra mile for us. Thank you Dekeo for your FIRST-CLASS service!!!

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
T3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have been working with Accel for a few months now and they have always been professional and great at communicating. Jason, in particular, does a nice job communicating his schedule and if something happens, he is quick to let us know and reschedule. We hadn't had Accel do the inside yet and I had been meaning to…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
TonyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tech was professional, explained everything he was doing and gave a courtesy call prior to arriving.

Ant exterminationBat exterminationBug & insect extermination+ Punctuality+ Quality+ Professionalism
Don2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Accel treated my yard for insects and pests. They Treated area for termites and in my shed. Placed barrier and insulation in crawl space under house. Technicians were thorough and professional. They introduced themselves, explained what they were…

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
ElaineLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Service person very professionally and thorough

Ant extermination+ Responsiveness+ Punctuality+ Professionalism
StanLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Xavier was friendly and competent. He explains what is happening and what his plan is and then reviewed the plan. On his second visit, he was happy to know that we were pleased with his service. Top-notch

Ant extermination
P4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Good service

Ant exterminationRodent extermination+ Punctuality
SpencerLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ms. Myers, the inspector, was very professional and explained the service and process thoroughly. Mr Hall promptly came the next day and applied the "bug juice' where needed. Great folks to do business with.

Ant extermination+ Responsiveness+ Punctuality+ Quality
MaryLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

More thorough than any other pest company we have used in the area!

Ant exterminationCockroach exterminationHornet & wasp extermination+ Quality

Show more ant extermination reviews (25 more) →

Price

$1080% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 73%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection151$50–$119
Rodent extermination81$96–$323
Ant extermination64$58–$173
Bug & insect extermination62$58–$136
Spider extermination59$86–$181
Termite inspection56$85–$214
Cockroach extermination50$83–$214
Termite extermination44$198–$426

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