How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREAccel Pest & Termite Control
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 940 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Accel Pest & Termite Control for 8 kinds of job.
Accel Pest & Termite Control for bug & insect extermination
Clear ✕All 62 Google reviews tagged “Bug & insect extermination” · showing 60
I made a point to be home today when Joe came. He really knows his stuff and it helped me a lot because we were concerned about the front of the house and the black spots we were seeing on the front. Turns out it was a spider issue because of the bright light I used to light up my flagpole. It attracts the bugs and…
Richard did an awesome job! Amazing communication from start to finish. Communicated with me before my appointment and made a point of building trust and a relationship with me as his customer and him as my new pest control technician. He stayed in contact with me about his arrival time and throughout his time on…
Very impressed with the consultation and service received. Kyle, the service advisor, was great as well as the gentleman that performed the service. Both were on time, an explanation of the treatment was given, and questions were answered thoroughly. Keep up the good work! I will definitely recommend your company…
My first treatment . Joe did a great job.
Professional, informative, and friendly. Took the time to answer questions and explain everything. Easy to reach by phone. Trustworthy.
I have never been happier switching companies!! Accel has been nothing but extraordinary since we have joined and their customer service & knowledge is truly incredible. We’ve worked with Kyle, Debbie & Skyler and they have all been 10/10 across the board. Thank you so much!!
Thanks again to Accel for the excellent service. Joe did a great job today.
Joe is excellent. He always does a great job and explains everything to me. Accel has performed as promised...
Skyler was thorough and attentive to my questions. Very easy to work with and represents the company in a friendly and professional manner Brian is always diligent and makes sure that he is getting to the areas that cause us the most concern.
Skyler was professional and answered all my questions without hesitation. Thanks for doing a good job.
Always wonderful. Very respectful. Very professional.
Ernesto is thorough, knowledgeable, and a thoughtful man. On the days when I've been home, he treats me like a friend as much as a customer. I am grateful. Plus, they will come back out of you hv any pest issues. My house been pretty free of bugs since using this company.
Brian was an excellent technician. He gave me a thorough overview of what he would be doing & answered all of my questions. Then he treated my yard & placed the bait boxes & traps. When finished he showed me everything that he had done. Very professional, arrived on time & explained what to expect in the coming weeks. Thanks Accel!
Regularly scheduled service for insect pests. She detected an infestation of ants on a fence near an outside wall and told me about it after leaving ant bait at the site.
Tina is fantastic! She always answer questions and addresses any concerns I have.
Paul is my regular Technician & did a great job today, as usual! He is always punctual, professional, informative & thorough! Paul & Accel are the best! Thank you!
Mike always does a great job! Friendly, professional, punctual and informative!
Paul P was very nice and pleasant and did a great job
I've been with Accel for years. Does what i ask and,always texts when he's about 20 minutes away. He's nice and respectful and this is important to me and my wife because it's the house my daughter and grandkids live at. Thanks
Brian & every single person I have met or spoken to has been the ABSOLUTE BEST! Very professional, helpful, friendly, knowledgeable, & only recommends services I actually need! Breath of fresh air.. also cleaned all of my cobwebs!!! Thank you Accel!!! If I could give 10 stars I would!
Scotty put bug killer around the foundation, sprayed as needed and left me 2 sticky traps.
Joseph is always punctual, friendly and absolutely knowledgeable 🙂
Brian has been doing quarterly exterminations at my house for over a year and has been extremely friendly, personable, and helpful. I have a phobia of spiders and he took extra time to talk me through what the extermination process looked like. I highly recommend Accel & Brian specifically!
Skylar is very attentive ,polite and listens to my concerns. I appreciate his work and service.
Brian came out and did my first service today. He was very thorough and professional. Seemed very friendly and knew his job. Did outside and in the garage to get rid of spiders.
Robby was great.
Joe was professional and thorough. We appreciate the work Accel has provided over the years.
Service Tech Brian was awesome !! He was very knowledgeable and also very friendly.
Robbie H was friendly and thorough. I'm pleased with the service.
Skyler did a great job and was very knowledgeable.
Great communication and service
Debbie did a fantastic job at our house treating the inside and outside and getting rid of a yellow jacket nest. She followed up from last treatment to make sure the bugs are no longer showing up. She is great and would recommend her and Accel to anyone.
Brian was very professional, timely, explained what he was doing this afternoon. Good experience with him.
I never had any problems with Accel, they always do a great job, keep up the good work 😊😊
The technician arrived early after checking with us to see if it was alright to do so. Was friendly and professional. He explained to my wife what he had and made sure that any questions we had were answered. Great experience with both the technician and the company.
Robbie did a great job. Very knowledgeable and thorough
Robby arrived as stated. He was friendly and upbeat. Informed me about some pests I had. Ask questions about areas I wanted done. He did a great job.
Brandon was extremely polite and was able to answer all my questions and addressed all my concerns. Would highly recommend
Brian is great. He went through all options and reviewed what needs to be done to prevent future pest. He was personable and knowledgeable. I like that he calls ahead giving me time to bring the children in so he can proform any services.
We had a tech come out today and Debbie was fantastic and extremely thorough, polite and professional.
very friendly, good service thank u Brian Pendleton is very kind and always calls ahead of time ....
I have been trusting Accel Pest for about a year now with regular maintenance for an Airbnb of mine and they never let me down! Clear communication, welcoming personality, and professional approach to explaining their knowledge and processes. Thank you!!!!
Terrance does an amazing job with our Senior Residents here at Silver Hill. His service is always above the norm. He is very patient and kind to all resident and listens and tries to help answers any questions that they may have. Awesome Job!
Always friendly, knowledgeable and flexible when we need different or more extensive services.
Brian is super polite! The office staff is friendly too!
Inspection for Move In/out treatment. No none insects found.
ZJi , My Namr Is Brenda Christian Kelvin Came To Spray My Apartment Today, He Was Very Professional And Respectful Did A Good Job
So far I am blown away by this company! Brandon came out to do an inspection on my home to see what I needed. He was so thorough and even suited up to go in the crawl space. He took a ton of pictures for me to show all the issues he found. I’m a renter and live in a older home built in 1960 and everything gets in…
They do a great job and they explain what I can expect very clearly!
Look no further!! I don’t believe you can find a more honest pest control business than Accel Pest & Termite Control. They’re prompt, courteous and sincerely interested in meeting your needs. Everyone from the manager to the office to the technicians are superb. My previous pest control company was kind but unable…
We have been working with Accel for a few months now and they have always been professional and great at communicating. Jason, in particular, does a nice job communicating his schedule and if something happens, he is quick to let us know and reschedule. We hadn't had Accel do the inside yet and I had been meaning to…
Tech was professional, explained everything he was doing and gave a courtesy call prior to arriving.
Accel treated my yard for insects and pests. They Treated area for termites and in my shed. Placed barrier and insulation in crawl space under house. Technicians were thorough and professional. They introduced themselves, explained what they were…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 151 | $50–$119 |
| Rodent extermination | 81 | $96–$323 |
| Ant extermination | 64 | $58–$173 |
| Bug & insect extermination | 62 | $58–$136 |
| Spider extermination | 59 | $86–$181 |
| Termite inspection | 56 | $85–$214 |
| Cockroach extermination | 50 | $83–$214 |
| Termite extermination | 44 | $198–$426 |
