How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREAccel Pest & Termite Control
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 940 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Accel Pest & Termite Control for 8 kinds of job.
Accel Pest & Termite Control for general pest inspection
Clear ✕All 151 Google reviews tagged “General pest inspection” · showing 60
I made a point to be home today when Joe came. He really knows his stuff and it helped me a lot because we were concerned about the front of the house and the black spots we were seeing on the front. Turns out it was a spider issue because of the bright light I used to light up my flagpole. It attracts the bugs and…
Richard did an awesome job! Amazing communication from start to finish. Communicated with me before my appointment and made a point of building trust and a relationship with me as his customer and him as my new pest control technician. He stayed in contact with me about his arrival time and throughout his time on…
Mr Brian Pendleton has been servicing me and my daughter home for several years now. I had also recommended Accel to my job and they also had feel in love with Mr Brain. His knowledge for his work is outstanding. He not only can answer your questions but can give you the full understanding of the service that he…
Very impressed with the consultation and service received. Kyle, the service advisor, was great as well as the gentleman that performed the service. Both were on time, an explanation of the treatment was given, and questions were answered thoroughly. Keep up the good work! I will definitely recommend your company…
Jeff did an outstanding job.He went above to make sure I was satisfied.
This was Joe's first time servicing my home. I was surprised when I opened the door because I was expecting Brian who had been servicing my home. Joe greated me with a warm professional smile as he introduced himself. His demeanor was extremely professional and demonstrated the traits of a very knowledgeable…
Fantastic and friendly service every time!
Jeff came out today to treat our ant problem. He was very friendly and knowledgeable. I am very appreciative of the care he took in treating our home.
Joe did a great job. Very knowledgeable and kind.
Brian was very attention oriented and knowledgeable. He informed me of everything he would be doing.
Brian is our guy! Brian is always so communicative, professional, kind, and thorough. We have been pleased with Accel over the last few years and have not had any mice or pest problems since having them come out quarterly.
Very professional, very polite all in all a good employee
I have never been happier switching companies!! Accel has been nothing but extraordinary since we have joined and their customer service & knowledge is truly incredible. We’ve worked with Kyle, Debbie & Skyler and they have all been 10/10 across the board. Thank you so much!!
Robby was at the house today for our quarterly service. Friendly and helpful as always!
Thanks again to Accel for the excellent service. Joe did a great job today.
Skyler was punctual & courteous. He explained the services for inside & outside and was knowledgeable about my questions and concerns!! Glad I chose Accel for my pest control needs!
Joe is excellent. He always does a great job and explains everything to me. Accel has performed as promised...
We just got our monthly service and as usual Brian did a great and over the last year has greatly diminished our pest problems.
Debby was my technician for my quarrterly pest service. She was efficient and very professional. Good job!
Brian is always helpful and pleasant when servicing my home. He’s happy to answer any questions I have or concerns about certain insects. I appreciate him!
Skyler was thorough and attentive to my questions. Very easy to work with and represents the company in a friendly and professional manner Brian is always diligent and makes sure that he is getting to the areas that cause us the most concern.
Great job as always especially to Geoffrey’s professionalism!!
Skyler was professional and answered all my questions without hesitation. Thanks for doing a good job.
Always wonderful. Very respectful. Very professional.
Skylar and Joe with Accel Pest are the best. They are very knowledgeable about black widows and termites. They answer all of my questions and gave me great advice. I also like when you call Accel to make an appointment someone is out by that week.
Ernesto is thorough, knowledgeable, and a thoughtful man. On the days when I've been home, he treats me like a friend as much as a customer. I am grateful. Plus, they will come back out of you hv any pest issues. My house been pretty free of bugs since using this company.
This is my regular maintenance company for pest control. One of the best companies in the pest control business!
Brian was an excellent technician. He gave me a thorough overview of what he would be doing & answered all of my questions. Then he treated my yard & placed the bait boxes & traps. When finished he showed me everything that he had done. Very professional, arrived on time & explained what to expect in the coming weeks. Thanks Accel!
There are two things i love about accel - if i need to change my scheduled date for any reason, they are happy to accommodate. I have had to change a couple of times over the last couple of years and each time went flawlessly. The second is Jason who I now feel knows this house better than I do. Every time he…
George always does such competent work, and a very pleasant guy to boot.
Aaron did a nice job today. No pests which is the way we like it!
Mike always does a great job! Friendly, professional, punctual and informative!
Skylar was friendly and professional. He immediately noticed a nest that was invisible to us!
Paul P was very nice and pleasant and did a great job
Michael is great! He is always courteous, friendly, and professional. He was very thorough and gave us feedback on pest activity and what to watch for.
Great service! Techs are always prompt and courteous!
very good service, thanks
Skylar was very kind and did an great job
Jessica was great! She took notes and provided feedback on my commentary and what she saw. She was very personable, professional, and got the job done quickly.
This company and employees are still the best !!! Service is still impeccable. Joe has services our property and home many times and has always been extremely professional and knowledgeable. Thank you Accel
Skylar is very professional, knowledgeable, and polite. Definitely recommend.
Thorough, knowledgeable technician
Brian and everyone at Accel always do a great job!
Brian & every single person I have met or spoken to has been the ABSOLUTE BEST! Very professional, helpful, friendly, knowledgeable, & only recommends services I actually need! Breath of fresh air.. also cleaned all of my cobwebs!!! Thank you Accel!!! If I could give 10 stars I would!
Scotty put bug killer around the foundation, sprayed as needed and left me 2 sticky traps.
Brian always does a good and thorough job. We haven’t had any noticeable pest issues since he’s been coming out to treat our home. We are basically in prevention mode now, and it seems to be working really well.
He always does a great job!
Scotty was my technician today and he was awesome.
Skyler was very thorough. He made sure to leave no webe behind and even touched base to verify our chickens weren't free roam. EXCELLENT TECH and EXCELLENT company
Joseph is always polite and does a great job
Skylar is very attentive ,polite and listens to my concerns. I appreciate his work and service.
Brian came out and did my first service today. He was very thorough and professional. Seemed very friendly and knew his job. Did outside and in the garage to get rid of spiders.
Great locally owned company with friendly technicians and great communication. Very timely and responsive.
Brian is very good at communicating which I appreciate so much. He's always prompt and conscientious.
Joe was professional and thorough. We appreciate the work Accel has provided over the years.
Scotty was very professional and courteous. Accel Pest treats us with respect and always do an outstanding job!
Robbie H was friendly and thorough. I'm pleased with the service.
I had Robby stop by today and he was wonderful. Great to talk to and very knowledgeable. He added some extra spider protection as well. Very pleased with Robby’s visit!
Joe was prompt on time and removed all cobwebs before the pest treatment. I am very satisfied with their work.
Brian was very professional, timely, explained what he was doing this afternoon. Good experience with him.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 151 | $50–$119 |
| Rodent extermination | 81 | $96–$323 |
| Ant extermination | 64 | $58–$173 |
| Bug & insect extermination | 62 | $58–$136 |
| Spider extermination | 59 | $86–$181 |
| Termite inspection | 56 | $85–$214 |
| Cockroach extermination | 50 | $83–$214 |
| Termite extermination | 44 | $198–$426 |
