Experts Reviews · Company report
Accel Pest & Termite Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Accel Pest & Termite Control

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 940 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Accel Pest & Termite Control is better than 91% of rodent control.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Accel Pest & Termite Control is better than 93% of rodent control.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Accel Pest & Termite Control is better than 94% of rodent control.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Accel Pest & Termite Control is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Accel Pest & Termite Control is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Accel Pest & Termite Control is better than 100% of rodent control.A
100

Reviews for your job

Customers hired Accel Pest & Termite Control for 8 kinds of job.

Accel Pest & Termite Control for hornet & wasp extermination

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Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$199
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 58
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 41 Google reviews tagged “Hornet & wasp extermination” · showing 20

Kevin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Skylar did a great job today,, going above and beyond standard service. He managed to find a subterranean yellow jacket nest that had terrorized us for weeks. He also took great care to make sure the termite system didn't compromise our legacy sprinkler lines when drilling and placing them around the perimeter. He…

Paid $200+Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
Rasha7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I had a great experience with Richard from Accel Pest. He communicated well and was able to address my issues and concerns. He was very pleasant and friendly. Thank you for the great service today.

Hornet & wasp exterminationRodent extermination
Luiz7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very knowledgeable of his job!

Paid $200+Reasonable priceHornet & wasp extermination
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great customer service

Great priceHornet & wasp exterminationRodent extermination
Bonnie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My first treatment . Joe did a great job.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Randolph5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Patyon did a very go job. He knew what needed to be done and did it effectively. I am very plrased with his work.

Reasonable priceHornet & wasp extermination
Glen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Skylar was very efficient and professional

Not sureHornet & wasp exterminationRodent extermination
Dr.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Outstanding service as always!!!!

Hornet & wasp extermination
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Skyler was professional and answered all my questions without hesitation. Thanks for doing a good job.

Paid $200+Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
JimLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Accel has been the most professional home service I have worked with by far. I appreciate Skiilynn's knowledge and thoroughness. I highly recommend Accel.

Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Mike always does a great job! Friendly, professional, punctual and informative!

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Clara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Paul P was very nice and pleasant and did a great job

Paid $60–80Great priceHornet & wasp exterminationTermite inspectionTermite extermination
Bill6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Debbie from Accel Pest always does an excellent Job. We have used this service for many years and always have been satisfied.

Paid $20–40Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
LindaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

He always does a great job!

Reasonable priceHornet & wasp exterminationTermite exterminationSpider extermination
Rob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They came out and took care of my hornets nest in just a few minutes. Great service and friendly people.

Reasonable priceHornet & wasp extermination
William4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Debbie did a great job, efficient and professional. We are pleased with the service!

Reasonable priceHornet & wasp extermination
KevinLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Debbie did a fantastic job at our house treating the inside and outside and getting rid of a yellow jacket nest. She followed up from last treatment to make sure the bugs are no longer showing up. She is great and would recommend her and Accel to anyone.

Hornet & wasp exterminationBug & insect extermination
wendy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brian was very professional, timely, explained what he was doing this afternoon. Good experience with him.

Paid $200+Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Vanessa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I never had any problems with Accel, they always do a great job, keep up the good work 😊😊

Home inspectionHornet & wasp exterminationRodent extermination
Andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The technician arrived early after checking with us to see if it was alright to do so. Was friendly and professional. He explained to my wife what he had and made sure that any questions we had were answered. Great experience with both the technician and the company.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination

Show more hornet & wasp extermination reviews (21 more) →

Price

$1080% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 73%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection151$50–$119
Rodent extermination81$96–$323
Ant extermination64$58–$173
Bug & insect extermination62$58–$136
Spider extermination59$86–$181
Termite inspection56$85–$214
Cockroach extermination50$83–$214
Termite extermination44$198–$426

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