Experts Reviews · Company report
Accel Pest & Termite Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Accel Pest & Termite Control

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 940 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Accel Pest & Termite Control is better than 91% of rodent control.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Accel Pest & Termite Control is better than 93% of rodent control.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Accel Pest & Termite Control is better than 94% of rodent control.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Accel Pest & Termite Control is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Accel Pest & Termite Control is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Accel Pest & Termite Control is better than 100% of rodent control.A
100

Reviews for your job

Customers hired Accel Pest & Termite Control for 8 kinds of job.

Accel Pest & Termite Control for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$199
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 58
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 41 Google reviews tagged “Hornet & wasp extermination” · showing 40

Kevin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Skylar did a great job today,, going above and beyond standard service. He managed to find a subterranean yellow jacket nest that had terrorized us for weeks. He also took great care to make sure the termite system didn't compromise our legacy sprinkler lines when drilling and placing them around the perimeter. He…

Paid $200+Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
Rasha7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I had a great experience with Richard from Accel Pest. He communicated well and was able to address my issues and concerns. He was very pleasant and friendly. Thank you for the great service today.

Hornet & wasp exterminationRodent extermination
Luiz7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very knowledgeable of his job!

Paid $200+Reasonable priceHornet & wasp extermination
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great customer service

Great priceHornet & wasp exterminationRodent extermination
Bonnie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My first treatment . Joe did a great job.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Randolph5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Patyon did a very go job. He knew what needed to be done and did it effectively. I am very plrased with his work.

Reasonable priceHornet & wasp extermination
Glen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Skylar was very efficient and professional

Not sureHornet & wasp exterminationRodent extermination
Dr.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Outstanding service as always!!!!

Hornet & wasp extermination
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Skyler was professional and answered all my questions without hesitation. Thanks for doing a good job.

Paid $200+Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
JimLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Accel has been the most professional home service I have worked with by far. I appreciate Skiilynn's knowledge and thoroughness. I highly recommend Accel.

Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Mike always does a great job! Friendly, professional, punctual and informative!

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Clara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Paul P was very nice and pleasant and did a great job

Paid $60–80Great priceHornet & wasp exterminationTermite inspectionTermite extermination
Bill6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Debbie from Accel Pest always does an excellent Job. We have used this service for many years and always have been satisfied.

Paid $20–40Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
LindaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

He always does a great job!

Reasonable priceHornet & wasp exterminationTermite exterminationSpider extermination
Rob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They came out and took care of my hornets nest in just a few minutes. Great service and friendly people.

Reasonable priceHornet & wasp extermination
William4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Debbie did a great job, efficient and professional. We are pleased with the service!

Reasonable priceHornet & wasp extermination
KevinLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Debbie did a fantastic job at our house treating the inside and outside and getting rid of a yellow jacket nest. She followed up from last treatment to make sure the bugs are no longer showing up. She is great and would recommend her and Accel to anyone.

Hornet & wasp exterminationBug & insect extermination
wendy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brian was very professional, timely, explained what he was doing this afternoon. Good experience with him.

Paid $200+Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Vanessa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I never had any problems with Accel, they always do a great job, keep up the good work 😊😊

Home inspectionHornet & wasp exterminationRodent extermination
Andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The technician arrived early after checking with us to see if it was alright to do so. Was friendly and professional. He explained to my wife what he had and made sure that any questions we had were answered. Great experience with both the technician and the company.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
SherrellLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Brandon was extremely polite and was able to answer all my questions and addressed all my concerns. Would highly recommend

Reasonable priceHornet & wasp exterminationTermite inspectionGeneral pest inspection
Anona8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The rep was kind abd courteous and fulfilled service

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
TeeLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

JT was great. New service for a different home. He explained everything and answered all of my questions.They will make adjustments if you are concerned about a particular area. They send an email in advance which gives me an opportunity to change appointment if necessary. Home is protected inside and the outside.…

Ant exterminationCockroach exterminationFlea & mite extermination
AprilLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Yes I have been using this company for almost 5 years. I started using a pest control company when I bought this home. And I was impressed from the initial service so I decided to keep their services on a quarterly basis. I would highly recommend this company to anyone that is interested in getting their pest control needs under control. Thank you.

Flea & mite exterminationHornet & wasp exterminationSpider extermination
DjLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

My husband handles the Accel Pest account but I’m here to write a poor review. Not sure why this company advertises that they handle wasps/bees. All they do is lay sticky traps down in your attic & spray. We hired Bat Bee & Hornet Removal Service and Paul did an awesome job. He actually removed the bees nest and…

Hornet & wasp extermination− Quality− Value
Don2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Accel treated my yard for insects and pests. They Treated area for termites and in my shed. Placed barrier and insulation in crawl space under house. Technicians were thorough and professional. They introduced themselves, explained what they were…

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
kellyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kirk was amazing. Looked out for me as a new home owner and didnt rob my wallet or take advantage of me like businesses seem to do. Free inspection was nice and I called at 1230pm and there were here same day!

Hornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
MaryLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

More thorough than any other pest company we have used in the area!

Ant exterminationCockroach exterminationHornet & wasp extermination+ Quality
Alfreda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very knowledgeable, and on point with the task... Respectful and very professional 😊

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Alan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Accel was great! Ants were invading our home, we called, Kirk came to see us that day, knew exactly what we needed, didn't pressure or try and upsell us, found us a discount, and the next day the technician came, was super friendly and went the extra mile, made sure we were happy and knew everything they'd done, and we haven't seen an ant since!

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Tom4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have big bees entering my roof. I called, they were responsive, set appointment same day, showed up on time, inspected , and set a specialist to come back this week to evict my squatter bees. Tom

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism
brock1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $100–120Great priceHornet & wasp extermination
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Hornet & wasp exterminationRodent extermination
Taylor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Rating only, no written review.

Bug & insect exterminationCockroach exterminationHornet & wasp extermination
Tara9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Matt4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Ranjodh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Hornet & wasp exterminationSpider extermination+ Responsiveness+ Professionalism
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Teddy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Bee exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Dave4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality

Show more hornet & wasp extermination reviews (1 more) →

Price

$1080% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 73%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection151$50–$119
Rodent extermination81$96–$323
Ant extermination64$58–$173
Bug & insect extermination62$58–$136
Spider extermination59$86–$181
Termite inspection56$85–$214
Cockroach extermination50$83–$214
Termite extermination44$198–$426

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