Experts Reviews · Company report
Accel Pest & Termite Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Accel Pest & Termite Control

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 940 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Accel Pest & Termite Control is better than 91% of rodent control.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Accel Pest & Termite Control is better than 93% of rodent control.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Accel Pest & Termite Control is better than 94% of rodent control.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Accel Pest & Termite Control is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Accel Pest & Termite Control is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Accel Pest & Termite Control is better than 100% of rodent control.A
100

Reviews for your job

Customers hired Accel Pest & Termite Control for 8 kinds of job.

Accel Pest & Termite Control for rodent extermination

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Jobs reviewedHow many Google reviews are tagged with this job.81
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$96–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 62
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 81 Google reviews tagged “Rodent extermination” · showing 20

DaveLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

I made a point to be home today when Joe came. He really knows his stuff and it helped me a lot because we were concerned about the front of the house and the black spots we were seeing on the front. Turns out it was a spider issue because of the bright light I used to light up my flagpole. It attracts the bugs and…

Customer photo from Dave's reviewCustomer photo from Dave's reviewCustomer photo from Dave's review
Reasonable priceRodent exterminationTermite exterminationSpider extermination
Norm14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Richard was very thorough, professional, and courteous.

Paid $40–60Reasonable priceRodent extermination
Kevin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Skylar did a great job today,, going above and beyond standard service. He managed to find a subterranean yellow jacket nest that had terrorized us for weeks. He also took great care to make sure the termite system didn't compromise our legacy sprinkler lines when drilling and placing them around the perimeter. He…

Paid $200+Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
Rasha7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I had a great experience with Richard from Accel Pest. He communicated well and was able to address my issues and concerns. He was very pleasant and friendly. Thank you for the great service today.

Hornet & wasp exterminationRodent extermination
Gwendolyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great job came on time and did a wonderful job Thanks

Rodent exterminationTermite inspectionTermite extermination
Valerie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have used Accel for over five years now. Their prices are reasonable, our technician Brian is prompt, friendly, and thorough, and he keeps the spiders and beetles that used to plague us at bay!

Paid $40–60Great priceAnt exterminationCockroach exterminationFlea & mite extermination
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great customer service

Great priceHornet & wasp exterminationRodent extermination
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Brian is a very friendly professional tech. He has done an excellent job with our pest control service.

Paid $60–80Reasonable priceRodent extermination
Bonnie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My first treatment . Joe did a great job.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Paige8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have never been happier switching companies!! Accel has been nothing but extraordinary since we have joined and their customer service & knowledge is truly incredible. We’ve worked with Kyle, Debbie & Skyler and they have all been 10/10 across the board. Thank you so much!!

Paid $100–120Great priceRodent exterminationTermite inspectionTermite extermination
dennis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brian treated the outside of my home for pests!

Reasonable priceRodent extermination
Glen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Skylar was very efficient and professional

Not sureHornet & wasp exterminationRodent extermination
Janet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Always wonderful. Very respectful. Very professional.

Paid $120–140Rodent exterminationGeneral pest inspectionCockroach extermination
Diane8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Joseph did a great job -he was thorough, explained everything he was doing and provided insight into our mice issue! Thanks for having him as a part of your team!

Paid $40–60Not sureRodent extermination
Suzan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Brian was an excellent technician. He gave me a thorough overview of what he would be doing & answered all of my questions. Then he treated my yard & placed the bait boxes & traps. When finished he showed me everything that he had done. Very professional, arrived on time & explained what to expect in the coming weeks. Thanks Accel!

Paid $160–180Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
JimLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Accel has been the most professional home service I have worked with by far. I appreciate Skiilynn's knowledge and thoroughness. I highly recommend Accel.

Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
DaveLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Joe did a great job getting rid of the pests.

Paid $1–20Reasonable priceRodent extermination
JacquelineLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

My husband said Skyler did a thorough job. Thank you.

Paid $20–40Reasonable priceRodent extermination
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Mike always does a great job! Friendly, professional, punctual and informative!

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Jay6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

A very good serviceman made sure that I was taken care of and asked if there were any concerns that needed address one of if not the best serviceman very polite thanks for a good job till the next time see ya

Reasonable priceRodent extermination

Show more rodent extermination reviews (61 more) →

Price

$1080% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 73%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection151$50–$119
Rodent extermination81$96–$323
Ant extermination64$58–$173
Bug & insect extermination62$58–$136
Spider extermination59$86–$181
Termite inspection56$85–$214
Cockroach extermination50$83–$214
Termite extermination44$198–$426

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