How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREAccel Pest & Termite Control
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 940 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Accel Pest & Termite Control for 8 kinds of job.
Accel Pest & Termite Control for rodent extermination
Clear ✕All 81 Google reviews tagged “Rodent extermination” · showing 80
I made a point to be home today when Joe came. He really knows his stuff and it helped me a lot because we were concerned about the front of the house and the black spots we were seeing on the front. Turns out it was a spider issue because of the bright light I used to light up my flagpole. It attracts the bugs and…
Richard was very thorough, professional, and courteous.
Skylar did a great job today,, going above and beyond standard service. He managed to find a subterranean yellow jacket nest that had terrorized us for weeks. He also took great care to make sure the termite system didn't compromise our legacy sprinkler lines when drilling and placing them around the perimeter. He…
I had a great experience with Richard from Accel Pest. He communicated well and was able to address my issues and concerns. He was very pleasant and friendly. Thank you for the great service today.
Great job came on time and did a wonderful job Thanks
I have used Accel for over five years now. Their prices are reasonable, our technician Brian is prompt, friendly, and thorough, and he keeps the spiders and beetles that used to plague us at bay!
Great customer service
Brian is a very friendly professional tech. He has done an excellent job with our pest control service.
My first treatment . Joe did a great job.
I have never been happier switching companies!! Accel has been nothing but extraordinary since we have joined and their customer service & knowledge is truly incredible. We’ve worked with Kyle, Debbie & Skyler and they have all been 10/10 across the board. Thank you so much!!
Brian treated the outside of my home for pests!
Skylar was very efficient and professional
Always wonderful. Very respectful. Very professional.
Joseph did a great job -he was thorough, explained everything he was doing and provided insight into our mice issue! Thanks for having him as a part of your team!
Brian was an excellent technician. He gave me a thorough overview of what he would be doing & answered all of my questions. Then he treated my yard & placed the bait boxes & traps. When finished he showed me everything that he had done. Very professional, arrived on time & explained what to expect in the coming weeks. Thanks Accel!
Accel has been the most professional home service I have worked with by far. I appreciate Skiilynn's knowledge and thoroughness. I highly recommend Accel.
Joe did a great job getting rid of the pests.
My husband said Skyler did a thorough job. Thank you.
Mike always does a great job! Friendly, professional, punctual and informative!
A very good serviceman made sure that I was taken care of and asked if there were any concerns that needed address one of if not the best serviceman very polite thanks for a good job till the next time see ya
Very professional and friendly
This company and employees are still the best !!! Service is still impeccable. Joe has services our property and home many times and has always been extremely professional and knowledgeable. Thank you Accel
Debbie from Accel Pest always does an excellent Job. We have used this service for many years and always have been satisfied.
Great job Joseph and thanks for the suggestions to better protect our home.
I've been with Accel for years. Does what i ask and,always texts when he's about 20 minutes away. He's nice and respectful and this is important to me and my wife because it's the house my daughter and grandkids live at. Thanks
Joe was great - super helpful and friendly - and communicated so well with me.
Kyle was wonderful to work with! He was friendly, professional, and took the time to explain everything in a way that was easy to understand. He made me feel comfortable that the job was done right. Kyle was thorough, respectful of our home, and clearly takes pride in his work. I really appreciate his great attitude…
Brian & every single person I have met or spoken to has been the ABSOLUTE BEST! Very professional, helpful, friendly, knowledgeable, & only recommends services I actually need! Breath of fresh air.. also cleaned all of my cobwebs!!! Thank you Accel!!! If I could give 10 stars I would!
Accel is much more knowledgeable and has better attention to detail than other pest control companies in Richmond. We switched from Orkin years ago. Accel will go the extra mile to resolve a pest issue, they are true professionals.
Brian Pendelton is fantastic.
I never had any problems with Accel, they always do a great job, keep up the good work 😊😊
The technician arrived early after checking with us to see if it was alright to do so. Was friendly and professional. He explained to my wife what he had and made sure that any questions we had were answered. Great experience with both the technician and the company.
JOE CAME OUT FOR INITIAL REQUEST AND PUTDOWN TRAPS INSIDE AND SPRAYED AROUND THE OUTSIDE OF THE HOUSE. HE WAS VERY NICE AND PROFESSIONAL.
Robby arrived as stated. He was friendly and upbeat. Informed me about some pests I had. Ask questions about areas I wanted done. He did a great job.
Kevin is a consumate professional!! He fully explained the work he did and recommedended services to prevent pest invasions. I would recommend him for your service needs. Thank you Kevin!!
Terrance does an amazing job with our Senior Residents here at Silver Hill. His service is always above the norm. He is very patient and kind to all resident and listens and tries to help answers any questions that they may have. Awesome Job!
JT was great. New service for a different home. He explained everything and answered all of my questions.They will make adjustments if you are concerned about a particular area. They send an email in advance which gives me an opportunity to change appointment if necessary. Home is protected inside and the outside.…
Great customer service.👍🏾
Our Accel Technician Dekeo Huff always goes the extra mile for us. Thank you Dekeo for your FIRST-CLASS service!!!
They do a great job and they explain what I can expect very clearly!
Trey was very professional, he explained the process that was needed to get rid of the pest and he showed me the areas that needed to be treated. I am confident that the pest issues will disappear. Thank you Trey
Tech was professional, explained everything he was doing and gave a courtesy call prior to arriving.
Seeing rodents is so overwhelming, disgusting, and embarrassing. Accel has been nothing but thorough and on call to answer any questions morning, noon, nights, and weekends. Great pricing and they are quick to send someone out. The only company I would call for pests. Alex is so helpful and pleasant on the phone!
Mrs. Sharon was very knowledgeable and made me feel like they would get the job done. She was absolutely great !
Good service
I called several pest control companies with no success in getting someone to come out immediately. Accel was able to come and inspect same day. “Captain” Kirk was AWESOME. Very professional, friendly and knowledgeable. Thank you.
I ended up needing a Pest Control company to come out to my new home we just bought here in Quinton, VA because I kept getting field mice. After catching the eighth one in three days it was time for me to reach out. I called around and spoke to several companies including the national chains and all they wanted to…
On 24-June (after 7PM) I made an inquiry via Accel Pest & Termite Control website and to my surprise "Captain" Kirk McGee's responded immediately after my inquiry. Appointment was scheduled and Kirk arrived promptly on 25-June. Kirk was friendly, professional and accommodating. The inspection of my home was…
We have had nothing but a wonderful and professional experience with this company! We have several rental properties and use them for our real estate sale transactions as well. The entire staff is highly educated in their field and are trustworthy. Melissa has been my go to person from the jump and she is an…
Very knowledgeable, and on point with the task... Respectful and very professional 😊
The Leadman that made the initial visit along with the Technician that executed the service and follow up Consultation were knowledgeable pro active and provided the end results. In other words they took care of Business.
Very knowledgeable and helpful!
Fast analysis! Very happy with the service
They were very efficient and knowledgeable. Kirk was prompt and explained things where I could understand everything. They give discounts for Veterans and Military as well as Active Students. Everything was set and scheduled within 48 hours which is amazing. Kudos to a great company that I would definitely recommend!
Sharon came on time! Very helpful. She was able to tell me how they could fix my problem and located areas around the house rodents can get in. Set up appointment same week to get started. Very affordable price.
Kirk came out to do an inspection and free estimate of services, he was on time, courteous, professional and knowledgeable. He really was everything you would want from a customer point of view. I like that it’s a local company. I would recommend and I know if I have any problems in the future, I will not hesitate to call them.
Excellent service!
My employer uses Accel Pest & Termite Control. They are prompt, knowledgeable about their products and pests. When you call Customer Service you receive the same professionalism received from Service Technicians. Thank you Accel employees and Owners. Two thumbs up for sure!!!!
Sharon was quite pleasant to work with. Although they didn’t perform any work yet, they did give me some suggestions on what we could do to address the problem. She also educated us on the behaviors of pests and what we could do to fix it on our own before requesting a more exhaustive solution. I felt like they…
Very friendly and timely. Would highly recommend.
Accel has been to my home 3 times in the past week. Every person has been on-time. What could not be completed was explained to me ahead of time along with the date and time of their return. Their work has been excellent.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 151 | $50–$119 |
| Rodent extermination | 81 | $96–$323 |
| Ant extermination | 64 | $58–$173 |
| Bug & insect extermination | 62 | $58–$136 |
| Spider extermination | 59 | $86–$181 |
| Termite inspection | 56 | $85–$214 |
| Cockroach extermination | 50 | $83–$214 |
| Termite extermination | 44 | $198–$426 |
