How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREAccel Pest & Termite Control
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 940 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Accel Pest & Termite Control for 8 kinds of job.
Accel Pest & Termite Control for spider extermination
Clear ✕All 59 Google reviews tagged “Spider extermination”
I made a point to be home today when Joe came. He really knows his stuff and it helped me a lot because we were concerned about the front of the house and the black spots we were seeing on the front. Turns out it was a spider issue because of the bright light I used to light up my flagpole. It attracts the bugs and…
Richard did an awesome job! Amazing communication from start to finish. Communicated with me before my appointment and made a point of building trust and a relationship with me as his customer and him as my new pest control technician. He stayed in contact with me about his arrival time and throughout his time on…
Great job came on time and did a wonderful job Thanks
Brian was very attention oriented and knowledgeable. He informed me of everything he would be doing.
My first treatment . Joe did a great job.
Thanks again to Accel for the excellent service. Joe did a great job today.
Joe is excellent. He always does a great job and explains everything to me. Accel has performed as promised...
Debby was my technician for my quarrterly pest service. She was efficient and very professional. Good job!
Skyler was professional and answered all my questions without hesitation. Thanks for doing a good job.
Mike always does a great job! Friendly, professional, punctual and informative!
Paul P was very nice and pleasant and did a great job
very good service, thanks
This company and employees are still the best !!! Service is still impeccable. Joe has services our property and home many times and has always been extremely professional and knowledgeable. Thank you Accel
Debbie from Accel Pest always does an excellent Job. We have used this service for many years and always have been satisfied.
Brian & every single person I have met or spoken to has been the ABSOLUTE BEST! Very professional, helpful, friendly, knowledgeable, & only recommends services I actually need! Breath of fresh air.. also cleaned all of my cobwebs!!! Thank you Accel!!! If I could give 10 stars I would!
He always does a great job!
Brian has been doing quarterly exterminations at my house for over a year and has been extremely friendly, personable, and helpful. I have a phobia of spiders and he took extra time to talk me through what the extermination process looked like. I highly recommend Accel & Brian specifically!
Joseph is always polite and does a great job
Brian came out and did my first service today. He was very thorough and professional. Seemed very friendly and knew his job. Did outside and in the garage to get rid of spiders.
Great locally owned company with friendly technicians and great communication. Very timely and responsive.
Brian was great. Very informative about out service. Very good technician!!!!!
Service Tech Brian was awesome !! He was very knowledgeable and also very friendly.
Skyler did a great job and was very knowledgeable.
Brian was very professional, timely, explained what he was doing this afternoon. Good experience with him.
I never had any problems with Accel, they always do a great job, keep up the good work 😊😊
The technician arrived early after checking with us to see if it was alright to do so. Was friendly and professional. He explained to my wife what he had and made sure that any questions we had were answered. Great experience with both the technician and the company.
Robby did a great job. He was very thorough and patient as I explained what insects I had seen inside. He then explained to me exactly what he was doing today to prevent future insect issues.
We had a tech come out today and Debbie was fantastic and extremely thorough, polite and professional.
very friendly, good service thank u Brian Pendleton is very kind and always calls ahead of time ....
I wasn’t home , but my wife says it was all good
JT was great. New service for a different home. He explained everything and answered all of my questions.They will make adjustments if you are concerned about a particular area. They send an email in advance which gives me an opportunity to change appointment if necessary. Home is protected inside and the outside.…
Have used Accel for 3 years, very effective. Our guy Quinton is extremely courteous and knowledgeable!
So far I am blown away by this company! Brandon came out to do an inspection on my home to see what I needed. He was so thorough and even suited up to go in the crawl space. He took a ton of pictures for me to show all the issues he found. I’m a renter and live in a older home built in 1960 and everything gets in…
Our Accel Technician Dekeo Huff always goes the extra mile for us. Thank you Dekeo for your FIRST-CLASS service!!!
Yes I have been using this company for almost 5 years. I started using a pest control company when I bought this home. And I was impressed from the initial service so I decided to keep their services on a quarterly basis. I would highly recommend this company to anyone that is interested in getting their pest control needs under control. Thank you.
We have been working with Accel for a few months now and they have always been professional and great at communicating. Jason, in particular, does a nice job communicating his schedule and if something happens, he is quick to let us know and reschedule. We hadn't had Accel do the inside yet and I had been meaning to…
Tech was professional, explained everything he was doing and gave a courtesy call prior to arriving.
More thorough than any other pest company we have used in the area!
We have had nothing but a wonderful and professional experience with this company! We have several rental properties and use them for our real estate sale transactions as well. The entire staff is highly educated in their field and are trustworthy. Melissa has been my go to person from the jump and she is an…
Very knowledgeable, and on point with the task... Respectful and very professional 😊
It's always a pleasure setting appointments and their customer service is very amazing.
I spoke with Michele and she has excellent customer service! The inspection went smoothly, and I was told what to expect. When the service tech came out he was very knowledgeable and did exactly what I was told during the inspection. I recommend Accel 👌
Excellent service!
Accel was great! Ants were invading our home, we called, Kirk came to see us that day, knew exactly what we needed, didn't pressure or try and upsell us, found us a discount, and the next day the technician came, was super friendly and went the extra mile, made sure we were happy and knew everything they'd done, and we haven't seen an ant since!
My employer uses Accel Pest & Termite Control. They are prompt, knowledgeable about their products and pests. When you call Customer Service you receive the same professionalism received from Service Technicians. Thank you Accel employees and Owners. Two thumbs up for sure!!!!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 151 | $50–$119 |
| Rodent extermination | 81 | $96–$323 |
| Ant extermination | 64 | $58–$173 |
| Bug & insect extermination | 62 | $58–$136 |
| Spider extermination | 59 | $86–$181 |
| Termite inspection | 56 | $85–$214 |
| Cockroach extermination | 50 | $83–$214 |
| Termite extermination | 44 | $198–$426 |
