How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREAccel Pest & Termite Control
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 940 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Accel Pest & Termite Control for 8 kinds of job.
Accel Pest & Termite Control for termite extermination
Clear ✕All 44 Google reviews tagged “Termite extermination” · showing 40
I made a point to be home today when Joe came. He really knows his stuff and it helped me a lot because we were concerned about the front of the house and the black spots we were seeing on the front. Turns out it was a spider issue because of the bright light I used to light up my flagpole. It attracts the bugs and…
Skylar did a great job today,, going above and beyond standard service. He managed to find a subterranean yellow jacket nest that had terrorized us for weeks. He also took great care to make sure the termite system didn't compromise our legacy sprinkler lines when drilling and placing them around the perimeter. He…
Very impressed with the consultation and service received. Kyle, the service advisor, was great as well as the gentleman that performed the service. Both were on time, an explanation of the treatment was given, and questions were answered thoroughly. Keep up the good work! I will definitely recommend your company…
Great job came on time and did a wonderful job Thanks
I have used Accel for over five years now. Their prices are reasonable, our technician Brian is prompt, friendly, and thorough, and he keeps the spiders and beetles that used to plague us at bay!
I have never been happier switching companies!! Accel has been nothing but extraordinary since we have joined and their customer service & knowledge is truly incredible. We’ve worked with Kyle, Debbie & Skyler and they have all been 10/10 across the board. Thank you so much!!
Great company
Paul P was very nice and pleasant and did a great job
Great service! Techs are always prompt and courteous!
Joshua did an awesome job with the termite inspection and treatment. 10/10. Would recommend
He always does a great job!
Great experience with Accel! Inspection and installation for termite extermination were prompt, professional, thorough and friendly. Kyle and Scotty were both great to work with. Definitely recommend.
I never had any problems with Accel, they always do a great job, keep up the good work 😊😊
This company is always on time and very professional. In our case they handle the termite control for our house and garage. They are very good about reminding you as a customer when you are due for your annual inspection by their certified personnel.
Kevin is a consumate professional!! He fully explained the work he did and recommedended services to prevent pest invasions. I would recommend him for your service needs. Thank you Kevin!!
I have been trusting Accel Pest for about a year now with regular maintenance for an Airbnb of mine and they never let me down! Clear communication, welcoming personality, and professional approach to explaining their knowledge and processes. Thank you!!!!
I wasn’t home , but my wife says it was all good
JT was great. New service for a different home. He explained everything and answered all of my questions.They will make adjustments if you are concerned about a particular area. They send an email in advance which gives me an opportunity to change appointment if necessary. Home is protected inside and the outside.…
Captain Kirk was exceptional! He was very professional and courteous. What a great representation of your company!
Tech was professional, explained everything he was doing and gave a courtesy call prior to arriving.
Accel treated my yard for insects and pests. They Treated area for termites and in my shed. Placed barrier and insulation in crawl space under house. Technicians were thorough and professional. They introduced themselves, explained what they were…
Same day inspection and scheduled service for a few days later. Prompt, polite, and reasonably priced.
We have had nothing but a wonderful and professional experience with this company! We have several rental properties and use them for our real estate sale transactions as well. The entire staff is highly educated in their field and are trustworthy. Melissa has been my go to person from the jump and she is an…
Very knowledgeable, and on point with the task... Respectful and very professional 😊
A much more thorough inspection and treatment system than my previous company.
Decided to change companies and called Accel for a termite inspection. Kirk was great...responsive communications, showed up on time, very professional.
Michelle's customer service is exceptional and she goes above and beyond to make sure the customer is well-taken care of! I will continue to use this company in the future.
I highly recommend Accel for all of your pests needs. They’re extremely helpful and knowledgeable any time you need them. I’ve never had to wait more than a few minutes for a response back. Great service from the techs and Melissa! At a time when you feel vulnerable know that this team won’t try to upsell you.
Excellent service!
Kirk was thorough, taking time to answer our questions after his detailed inspection. Ours is a new home, but in Virginia it is never too soon to start termite prevention!
My employer uses Accel Pest & Termite Control. They are prompt, knowledgeable about their products and pests. When you call Customer Service you receive the same professionalism received from Service Technicians. Thank you Accel employees and Owners. Two thumbs up for sure!!!!
Kirk was very professional. He called ahead of time and was spot on on time. He was thorough in his inspection and explanation. Didn’t recommend unnecessary services like others had. Was cost conscious. I was pleased with him and would recommend Accel to anyone.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 151 | $50–$119 |
| Rodent extermination | 81 | $96–$323 |
| Ant extermination | 64 | $58–$173 |
| Bug & insect extermination | 62 | $58–$136 |
| Spider extermination | 59 | $86–$181 |
| Termite inspection | 56 | $85–$214 |
| Cockroach extermination | 50 | $83–$214 |
| Termite extermination | 44 | $198–$426 |
