How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%46+16.1Reliability 15%69+10.4Craft & service 20%13+2.6Value 10%37+3.7Momentum 8%50+4Track record 7%54+3.8Accountability 5%44+2.2Experts Score= 43Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.43SCOREAccel Pest & Termite Control
Better than 35% of cockroach control · #26 of 40
Accel Pest & Termite Control for cockroach extermination
Clear ✕All 155 Google reviews tagged “Cockroach extermination” · showing 120
Excellent customer service, George was an excellent rep for the company. He was very knowledgeable and thorough. To soon to tell if treatments were effective yet, but have no reason to doubt they will be.
Greg made a thorough job of spraying, etc., and was pleasant throughout his time here.
Joseph is the man! Great and knowledgeable technician.
Very humble and professional spirit.
Always great service/followup. Very respectful and thorough. Would highly recommend to anyone
Joseph did great
Joseph did an Excellent job.
Great visit by Khendall today - on time, knowledgeable, efficient, polite. Thanks for your visit and your help today, Khendall!
Great service great attitude did not leave till everything was done
Joseph is not only very courteous but is knowledgeable about "all things pest" related. He has over 10+ years experience in the pest control industry as well. I am glad that my brother referred me to Accell.
Peyton did an excellent job with the pest control service at my home. He was professional, thorough, and took the time to make sure everything was taken care of properly. I really appreciate the great service and attention to detail. Highly recommend Peyton and Accel Pest Control!
George Stewart always does an excellent job! Very knowledgeable, dependable and professional! 😊
Pleasant to deal with. Great communication and friendly.
Joseph treated the perimeter of my yard and house quickly and efficiently. Thanks for the great service!
What a great guy!! Khendall arrived with a pleasant and positive disposition. Thorough and friendly. Thank you Accel for sending Khendall my way. Until next time!
Very good service
Kyle doesn’t seem to have a good grasp of knowledge on what he is doing. I’m never sure if he understands the chemicals he’s using or the best method for bug mitigation
Outstanding personnel, explained process, and asked if had any issues or questions.
Mr.Aaron did an amazing job he was very committed to making sure I have the best service If I can give him a million dollars I would
Service was done in a timely and thorough manner. Technician was very friendly. Awesome worker.
Aaron is always professional, polite and courteous. He remembered to shut our gate which is always appreciated.
The service I receive is very good. I’m a yearly contract holder. Worth every penny. Techs are considerate, respectful, polite and effective.
friendly, quick, thorough... so glad i chose them! shoutout khendall!
Joseph was on time & very friendly.
Robert was respectful and professional
I enjoy the interpersonal skills from the service technician to office personnel the company is all around good to work with
We were very pleased with the service received from Robert. He went over all that he planned for our visit and even educated us on the equipment/products used and how they would resolve our issues. Robert also offered to come back if we were not satisfied with the results, class act. Well done and thank you Accel…
Khendall was pleasant in his interactions, and thorough in his service. He notifies us of his impending arrival and was punctual.
I couldn’t be happier with the effort and communication that my tech provides me during my pest control service calls. He makes sure to cover all my concerns and tells me how all areas were treated. No offense to any other tech, but if Joseph isn’t available, I’ll wait till he is.
Love Joseph so professional , satisfied with accel except for the switching tec
Shaun did an excellent job. And very personable.
Very personable, explains what he's doing and why,provides understandable preventive measures, flexible and truly good at his job. Peyton is like family
We had Kendall come treat our home for the German roach problem. I can’t speak on the results, but I was assured we would have satisfaction guaranteed (which I’m sure we will be satisfied). I wanted to highlight Kendall as he was an absolute pleasure and respectful employee who took the time to explain and reassure,…
Accel Pest and Termite control have been wonderful to work with in servicing our house for a variety of pests and termite protection. This company has a better warranty service then several other companies on the street and that is why we have been using them now for several years. The technician, Robert, was on…
Everything went great.
He did a thorough job, I haven't seen anymore roach since.
Great service! George was very personable and did a great job. I can't smell anything in the house.
Prompt, courteous, gave me some useful pest control tips.
Robert Walker of Accel Pest Control always does a thorough job for us. His reliable service is sincerely appreciated!
Very good
Robert was really knowledgeable and helpful—really appreciate his help!
He was kind, courteous, and efficient
Always professional, friendly and on time!!
Ernesto is the best! So friendly, so knowledgeable, so professional! We couldn’t ask for better service.
Shelli was right on time and completed all of her tasks in exemplary fashion!
Accel has been very professional at every appointment answer any questions does his jobs and gets out timely. Ever since I’ve used them I haven’t seen any bugs or mice ants at all extremely pleased with the best price as well.
I am extremely satisfied with the services that are provided by Peyton on behalf of my mother. The issue is being resolved. Thank you for your excellent service. You deserve a bonus.
Excellent service and very attentive to details.
Peyton is always friendly, reliable, and thorough.
Jim is pleasant and professional. He does a great job. We very much appreciate his efforts.
Robert was very informative and professional. He got to work and was done in no time. Great service.
Excellent service, very, very thorough with Termite Inspection. Jeffery is one of my favorite techs! Knows his stuff. He spent a lot of time taking care of my concerns! Even wasps ! Thank you very much, Accel!!
I absolutely love this company, amazing people, they go above and beyond for their customers!! Not only are they friendly, but funny and i even was lucky enough to have a man let me know of a plumbing problem that i had, it wasnt his job but he not only let me know, took me right to the the problem so i could get…
Aaron does an amazing job. He's very personable and pays great attention to detail!
I wasn’t home but Jason always does an awesome job. He’s dedicated to perfection. Never lets us down at his ability to get the job done great.
Always does a great job and explains the service he provides
Accel is top notch and do what they represent
Ernesto is always very professional and helpful. He takes the time to explain everything and answer questions. I appreciate having him as our technician.
Geoffrey is amazing as well as Accel. I have had Accel now for 3-4 years strong and have never had an issue or concern. They are priced at an amazing price point and would highly recommend to friends and family- especially Geoffrey!
I love her!!!
Geoffrey does a fantastic job? Bugs are bugs… so the customer service makes the difference. Geoffrey always goes out of his way to make sure we are good, and happy with everything. Punctual, polite, and efficient. Really appreciate having him as our tech!
Thorough job inside and out! Thankyou!!
Great job as usual
Rob did a fantastic job. A lot of good detail stuff have all the areas the way we asked - P.S. TIP YOUR TECH.😊
Another great service visit by Jessi. Excellent follow up regarding how previous service work done is progressing and great implementation of additional remediation services. Thank you!
Excellent experience. Geoff is courteous and professional, and helped us solve several pest control issues. Highly recommended!
Friendly, knowledgable. Very positove first meeting. Look forward to working with him in the future.
Paul was efficient and quick. He has been to my home for treatment a couple times now and always gets everything done quickly but efficiently. He even came back to my house after my son didn't answer the door for him for a scheduled appointment. Anyone else would have marked it as a missed appointment but he came…
I was present to witness his work and I think he did a great job
Mr. Kenneth was very kind. He definitely knew his stuff, even my grandson enjoyed him. I truly appreciate your service.
George always do a great job 👏. I am very pleased with him and the company.
Accel continues to go above and beyond to keep my property pest free! Skiilynn has been prompt for appt times and is very thorough in her monthly inspections. 10 out of 10 recommend this company!
Robert Walker serviced our home today. He did a fantastic job. He went the extra mile to make sure all areas were properly covered and he was very personable.
Exceptional customer service received
Tina appears to do a thorough job every time. I am glad she is our service provider.
He was very kind, knowledgeable, resourceful, and informative. He did a great job and is easy to talk too. Way to go!
We transferred our service from a house. We were renting to a house that we purchased. Paul came by and took care of everything inside and out. Since we just bought the house, he made sure to wear booties so as not to track in any dirt. Very professional and very friendly.
Paul did an outstanding job, he was clear and concise on what needed to be done and how he was going to go about taking care of our home. Paul was very personable and very likeable!
Geoffrey came out and serviced our home. Always very professional and courteous. Very knowledgeable and helpful as well. Geoffrey is THE BEST!
Robert was good,he explained everything that he was going to do and he did it, he has a friendly demeanor.
George is very polite and knowledgeable. A pleasure to work with. Highly recommend
I don’t understand the 4.9 stars because they literally didn’t show up. I waited all afternoon and no one came.
Did a great job spraying and installing various bug and termite traps.
Joseph Sydnor does a great job every time he visits our home for pest control. Need a tech that isn’t scared of stinging pests? Joseph is your guy! My last pest control company refused to address a hornet nest problem. I hired Accel and Joseph came out, fearlessly climbing up his ladder and evicting the whole…
Knowledgeable.
Chandler did a great job, and he is so patient with my Silver Labrador! I live the fact that he explains what he is doing and is efficient too!
Kenneth was awesome! He was super personal and very informative! We are super satisfied and cannot wait to see the results!
Very nice and informative
I had a great experience with Accel Pest Control! Peyton was awesome—he really listened to the areas we needed help with and made sure everything was covered. I have two small kids, and he walked me through what he was using so I felt totally comfortable. He took his time, answered all my questions, and made sure I…
George is always pleasant and very professional. He explains everything to us every time he comes in detail and always goes above and beyond
Joseph was professional, kind to my dog and very respectful of my house.
George was very helpful and knowledgeable. Very efficient, and in and out.
Joseph was very thorough, professional, answered all my questions.
Aaron Judge is a wonderful knowledgeable tech. I was amazed at the info he shared with me.
From the ladies that answer the phone to the techs that come out, everyone is always pleasant.
Joseph is always pleasant and professional. He's quick and efficient and I'm glad he's our tech. Way the go Joseph! I really appreciate your work. I've already given out and few referrals to my coworkers
Appreciate the technician consistency, by far my single most measure of.your service.
Great feedback and personable
Educational, informative and no pressure, Love and beyond service. I thought I was getting great service but then my tech was changed to Dekeo, he provided first class service! I have never seen someone take such pride in their work. I would trust Dekeo to service my home if I was not even there. He is a true…
bugs no more...
Very knowlegable. Pest started to die almost immediately.
He was very nice and accommodating for the extensive process of getting on post. He explained to us what to look out for and was expeditious in completing the tasks. Within hours, the bugs started coming out the woodworks dying, so he definitely did the job. We will be using Accel for the foreseeable future.
Very friendly and kind pest control technician. He let us know what he did, if he saw any nests, what to look out for etc. Customer service was 5 stars, more to come on if the pest control works!
Peyton does an excellent job taking care of my insect/rodent problem. He’s very detailed, educated and thorough on the services he provides! I’m glad I made the switch from Terminix to Accel!
Everyone was very nice and professional from the start of my call to the ending of the service they provided. They were very helpful taking care of all my needs. I had a real bad infestation at my home and they have done a terrific job in resolving all my issues with bugs and pests. I have used other pest control…
I am the Property Manager at Westover Station and JD has been doing our pest control for 4 years and he is amazing. Very efficient and goes the extra mile. He is always on time and doesn’t mind explaining services and follow ups. Absolutely wonderful!
I contacted Peyton about a spider and bug issue I was having in my new house. He provided me with all the information about types and causes, treatments, and my options. He was very thorough about the process and ingredients they use. He arrived on time for the service and again explained everything he was going to…
JD is Phenomenal, he took the time to educate me on the process of getting rid of the pest. He was professional, courteous and down right AWWSOME. I am looking forward to the followup visit ⭐⭐⭐⭐
From the initial inspection appointment, each employee representing this company did so with professionalism, courtesy, knowledgeable information,respect, and keeping me informed when there was an issue and letting me know what to expect. I just randomly found them online and would highly recommend this company. Than you Accel.
Payton was great! He’s a knowledgeable young man and did a thorough job when taking care our needs. Thank you Payton and Accel!
John Taylor was efficient, effective and exceptional. He was on time, professional and precise with the treatment and the areas that needed to be treated. I feel that much more safer against pests that come into your home now after Accel took great care of my home and feel good knowing my kids won’t be affected by these pests as well. Thanks again..
I am so thankful for this company! I have been using them for years and always get great service. The technicians are very helpful. Mike is awesome. Peyton is also great. Today, Peyton came to spray for mosquitos and he arrived just in time to help me get a wasp out of the house. He happily helped me although…
Peyton provided EXCELLENT service! He treated our entire downstairs after taking care of the focus areas, and explained everything he was doing during the process. If Peyton is a reflection of the company, there's no question who to trust to treat your home.
Accel always provides me with thorough and efficient service. When my wife and I purchased our new house we had a minor roach infestation. Accel came right out and treated our home. We saw minor movement for the next 24 hours and have yet to see any roaches since. Additionally, they provide excellent termite protection as well.
The technician, Jason D, arrived on time, asked if there were any problems, and answered my questions. He was very knowledgeable and courteous with his responses. Took care of the whole house and stressed the specific areas we talked about. Great service!
I am the Property Manager at Meridian Harbourview. Accel is our go to company for all our pest control services. Great customer service and we appreciate our technician Peyton!
Melissa was unbelievable!!! I was in total crisis mode this morning after spotting a bug last night!! She calmed me down and was right on the phone getting me an appointment ASAP!! I can not thank her enough!!! I HIGHLY RECOMMEND THEM!!!
Technician was thorough and careful as well as courteous. Very nice in responding to questions.
They did a very nice job.
Jason D was very professional and very pleasant and was able to complete our service in a timely manner. Very pleased with the services received.
vs category
Blue = Accel, grey = cockroach control average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%46+16.1Reliability 15%69+10.4Craft & service 20%13+2.6Value 10%37+3.7Momentum 8%50+4Track record 7%54+3.8Accountability 5%44+2.2Experts Score= 43Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
