How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%77+27Reliability 15%84+12.6Craft & service 20%97+19.4Value 10%38+3.8Momentum 8%47+3.8Track record 7%69+4.8Accountability 5%50+2.5Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREAccel Pest & Termite Control
Suffolk, VA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 63 cockroach control · 4.9★ from 1,913 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and reliability; weakest: value.
Reviews for your job
Customers hired Accel Pest & Termite Control for 8 kinds of job.
Accel Pest & Termite Control for general pest inspection
Clear ✕All 335 Google reviews tagged “General pest inspection” · showing 140
Peyton did an outstanding job as usual. Complete, professional and always good information given about our situation.
Excellent customer service, George was an excellent rep for the company. He was very knowledgeable and thorough. To soon to tell if treatments were effective yet, but have no reason to doubt they will be.
Great job, quick and professional service.
Greg made a thorough job of spraying, etc., and was pleasant throughout his time here.
Zack is great! I’m very happy with the services he provided.
Very humble and professional spirit.
Polite and informed me as to what treatment would be done: asked if I had any questions or concerns and paused to give me time to verbalize any I may have. Respectful of property and landscape.
I cannot say enough great things about Accel Pest and, especially, their representative, George S.! He consistently delivers exceptional service and goes above and beyond every single time. He is always on time, communicates exceptionally well, and is incredibly efficient and thorough in his work. Recently, I…
George is wonderful to work with. He is very professional and knows his job extremely well. I would highly recommend him for pest control services.
Thank you for the excellent service Aaron! We have been using Accel for years and are always impressed. Aaron did a great job yesterday - thorough, informative, and very professional. Thank you!
Khendall was awesome!, he was courteous and helpful and was able to answer all my questions. He also kept me informed as to the status of the traps and the overall condition of the traps
Always great service/followup. Very respectful and thorough. Would highly recommend to anyone
Aaron is always very positive, outgoing and friendly and always services with a smile. He's always on time, thorough and does a great job
Kendall was extremely professional, helpful, and knowledgeable. He demonstrated excellent customer service and made the entire experience positive and comfortable. He took the time to answer all of my questions thoroughly. And address each of my concerns with patients and professionalism, attentiveness, and…
Accel got rid of my persistent ant problem after another company attempted and failed. It took a couple tries, but Accel worked on the ant issue for me until it was completely resolved to my satisfaction. The customer service is awesome, from the office to the technicians. Techs are knowledgeable and will take the…
We have been with Accel for a yr now and have no complaints. A big part of that is because George is amazing! He has been assigned to us since day 1 and his professionalism, knowledge and attention to detail is what makes us continue being loyal customers. We have had several companies reach out to us asking to…
Khendall gave exceptional service focusing on making sure I'm comfortable in my home
George is always excellent! Very friendly and helpful!
Joseph did an Excellent job.
Great visit by Khendall today - on time, knowledgeable, efficient, polite. Thanks for your visit and your help today, Khendall!
George is a great tech. Works with my schedule.
Accel Pest service has consistently been very effective in protecting my property. And my service rep Joseph is extremely professional and thorough.
Great service great attitude did not leave till everything was done
George always does a great job and provides great customer service. We are blessed to have him.😊 He is a amazing person and the company is blessed to have him.🙂 He is always respectful and always do a great job in a timely manner 🙂 George is extraordinary!! 🙌🏿 You will not find nobody better then him as a…
George Stewart always does an excellent job! Very knowledgeable, dependable and professional! 😊
Khendall was very professional and personable. As well as completed the service in a very timely manner.
Joseph treated the perimeter of my yard and house quickly and efficiently. Thanks for the great service!
Robert is always polite and knowledgeable. He goes above and beyond. Also took a look at my plants and gave me really good advice and suggestions because I was overwatering them
Sean at Accel did a quick and thorough exterior pest control maintenance service. He was pleasant to work with and a good communicator. We have had no pest problems since we began service with Accel three years ago.
Professional and polite!
Outstanding personnel, explained process, and asked if had any issues or questions.
Joseph always kills it at our house. Friendly, and knowledgeable. Quick and considerate, we look forward to his visits. Thank you Joseph!!
Thank you Greg!
George is my dude, very personable, knows his work and does an excellent job. My family actually feels a certain way if he's not our technician, lol. But all Accel does an awesome job!
Great service. Peyton was extremely professional. Costumer service is top tier.
George is the best, his customer service is outstanding. I’m very happy with Accel and have been for years. Keep up the good work!
Mr.Aaron did an amazing job he was very committed to making sure I have the best service If I can give him a million dollars I would
Service was done in a timely and thorough manner. Technician was very friendly. Awesome worker.
Kendall did an excellent job. Answered all my questions about the treatment he did.
Did a great job sprayed in all the area's requested.
Great job!
Joseph is always on, always brings it, very knowledgeable, efficient and effective.
Joe was very knowledgeable and thorough in his explanation of what was needed to combat our Carpenter Ant and Milipede issue. He also described what processes would needed to correct future issues that might crop up. Highly recommend.
Aaron did an excellent job as usual! He sprayed every room in the house , took care of the outside, and did it all quickly and efficiently. My toddler remembers him and was excited to see him, great work Aaron!
Like all the staff I've ever run into with Accel. Trevor was very professional, respectful and intent on my understand everything he was seeing. Grateful there was little to be concerned about. The service was excellent.
George was great as always!
Shaun was amazing from Accel. Over all, I love their service and hope their good service continues into the far future.
Very personal touch Excellent communicator about the steps he was preforming
Accel pest does a amazing job every time they come out and Skiilynn W did a excellent job protecting my home from pest.
Joseph was on time & very friendly.
very good and caring work!
George is always great and does a thorough job. Appreciate the hard work.
Joseph with Accel was great. Explained everything he was doing and explained what the treatment covered pest wise. Would definitely recommend
I enjoy the interpersonal skills from the service technician to office personnel the company is all around good to work with
Inspector was on time and spent time explaining what was to happen and showed me what to look for.
Khendall was great! He made sure to spray the deck and shed where we typically have ants without even being asked.
Great initial service. I am satisfied with my pest control
George as always did a great job. No ants seen in years.
Joseph was a great help as always. Appreciate the service and knowledge he shares.
Khendall was pleasant in his interactions, and thorough in his service. He notifies us of his impending arrival and was punctual.
I couldn’t be happier with the effort and communication that my tech provides me during my pest control service calls. He makes sure to cover all my concerns and tells me how all areas were treated. No offense to any other tech, but if Joseph isn’t available, I’ll wait till he is.
Kenneth T apparently has fifty years experience in the pest control business - and it definitely shows! He was super friendly, very thorough, and went above and beyond to be certain all my concerns were addressed. He's definitely the guy you want for any pest control concerns!
I work for Impressions apartments, and we hired them to service our property. Since the service technician Lee has been regularly servicing our property, we have had great feedback from our residents. Lee is thorough in his service, providing us detailed information on each unit, and is always checking in to make…
Awesome work quick and efficient
Great service , professional and informative about the scope of the work and chemicals used.
Malcolm was thorough and communicated very well with everything he was doing to take care of our issue. He went above and beyond for us and I’m very grateful!!
Outstanding job performed by Aaron!
Very personable, explains what he's doing and why,provides understandable preventive measures, flexible and truly good at his job. Peyton is like family
Accel Pest and Termite control have been wonderful to work with in servicing our house for a variety of pests and termite protection. This company has a better warranty service then several other companies on the street and that is why we have been using them now for several years. The technician, Robert, was on…
Joseph provides excellent service, and is very polite. He ensures all the areas of the exterior and interior are well covered. He always makes sure to let me know that he is available if required that is service we don’t see these days. Thank you Joseph
Malcolm did a great job. Very professional and courteous. A+
Great service today!
Appreciate Aaron knowing what the issues were. He removed the wasp/hornet nests and identified the location and treated the ant colony. Highly recommend this technician!
George always does such a good jog. Since hiring Accel I no longer have an ant or water bug problem. Great service!
George is always cheerful and that is a rare trait when providing customer Service. Professional and friendly
Chandler very courteous & respectful to my property
Zachary was very informative, easy to talk to and detailed at his work
George always provides service with a smile. We have been extremely satisfied with the quality of the services. Between the dragonflies and George, our yard has been mosquito-free.
Always on time and professional
Jason is always very professional and attentive to detail.
Robert was really knowledgeable and helpful—really appreciate his help!
A great company
SHELLI IS THE BEST EVER. gave me a heads up, I was 15 mins away she started on the exterior front, she saw i had dogs and knew they'd have to go potty. Very professional and caring. 10/10
Shelli has great customer service. She was very thorough and did her job well.
Mike is friendly and outstanding at his job. He answers any concerns i may have and does it with a great attitude.
Super friendly, very informative about what’s being done and why. Very thorough.
Shelli is professional and knowledgeable She was extremely kind and explained with detail how we could prevent infestations. She did an excellent job. Highly recommend!!!
George is great! He is thorough every visit. We discuss any pest issues or needs i have, we discuss the treatment being used, and this lets me be confident that I’m getting a comprehensive treatment! Also, george confirms the appointment time and keeps me updated if treatments need to be rescheduled (weather for…
He was kind, courteous, and efficient
Timely and professional.
Sean did an outstanding job
Excellent service and no bugs!!
As always Shaun was great and took care of everything including some additional concerns I raised about ants starting up with the warmer weather. He’s great!
Keith is awesome and does a great job
Ernesto is the best! So friendly, so knowledgeable, so professional! We couldn’t ask for better service.
Our Accel Pest Control technician, Peyton did an outstanding job. He treated both the inside and outside of our home with great attention to detail and took the time to knock down all spiderwebs. He was professional, thorough, and very friendly. He took the time to explain everything that was being done. Highly recommend!
Accel has been very professional at every appointment answer any questions does his jobs and gets out timely. Ever since I’ve used them I haven’t seen any bugs or mice ants at all extremely pleased with the best price as well.
Excellent service and very attentive to details.
Aaron was super!!! Very detailed in letting me know the services he would be performing and open to any questions I had. He went above and beyond to assure I got Great customer service.
Peyton is always friendly, reliable, and thorough.
I was happy to the my Rep. Always dose an thorough job
Jim is pleasant and professional. He does a great job. We very much appreciate his efforts.
Ernesto is always prompt, friendly, and thorough. Bonus - my dog absolutely adores him!
Accel Pest and Termite have been the only company Inhave used in 20 years. Excellent customer service, great product, with expert technicians. Paul is exceptional.
Paul did a great job today! He’s always so friendly and professional
Great service and knowledge about how to deal with problems I was faced with!
Good service as usual. Communication is always on point.
Excellent service , professional on time and thorough.
Great efficient service.
Very professional and through. Took his time and did a great job
Deleon isnt our usual technician, but what a treat! Super sweet, big smile, he legit seems like he loves his job! Very kind as well!
Excellent service, very, very thorough with Termite Inspection. Jeffery is one of my favorite techs! Knows his stuff. He spent a lot of time taking care of my concerns! Even wasps ! Thank you very much, Accel!!
From start to finish, he was very friendly and kept me informed the entire time. He explained exactly what he was doing and what I should expect, which made me feel confident and comfortable with the service.
Top notch service. Leaves no corner undone. Is very personable and takes care of my family like he would I’m sure his own.
Service is always amazing! Jim came in and was super kind!
Jim is very friendly and does a great job.
Personality's are great. Love the techs and ladies in the office. Greet you with smile and great phone ethic.
Was on time, answered our question and was professional
Paul was great as always. This time he helped discover that rodents were likely hiding in a spot I didn’t notice and explained how we can close up the area to prevent further issues.
Ernesto is always extremely knowledgeable & does such a great job! Couldn’t get any better!!
George is extremely professional, kept us updated on his arrival time. When he arrived introduced himself, provided company credentials, explained his scope of work for the day stated if he sees any concerns he would let us know. Asked if we had any concerns, once he was finished explained what he did, said if we…
Accel always does an excellent job and all of the techs have been professional
Wonderful Provider with company.
So impressed with the personal service, professional techs (especially Ernesto!), and effective results! Highly recommend!
Jason is professional arriving promptly and serviced house
I absolutely love this company, amazing people, they go above and beyond for their customers!! Not only are they friendly, but funny and i even was lucky enough to have a man let me know of a plumbing problem that i had, it wasnt his job but he not only let me know, took me right to the the problem so i could get…
Ernesto is great ... he remembers my preferences, answers my questions clearly, and his service is effective. An all-round nice guy.
I wasn’t home but Jason always does an awesome job. He’s dedicated to perfection. Never lets us down at his ability to get the job done great.
Always does a great job and explains the service he provides
Accel is top notch and do what they represent
Ernesto is always very professional and helpful. He takes the time to explain everything and answer questions. I appreciate having him as our technician.
She called to let us know she was on the way because our granddog is living with us right now. We requested she just do outside since our kids are still living with us while they redo their new home and we are packed in here like sardines. Skilynn is always very professional.
Awesome job ! Quick and thorough spray
On time, very respectful, and completed everything out in the cold.
Jason did a great job.
Paul is always great! Polite and thorough!
Jason did a great job. Thank you so much.
Skiilynn at Accel Pest & Termite is always so professional (even when I call her by a different name). She keeps me informed of what to look for depending on the time of year! So happy to have her as my pest exterminator!
Peyton is always friendly, timely & professional when he comes to my maintenance appointments. Thanks!
Peyton is always efficient with and knowledgeable about his work. He's also kind and courteous towards us.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 334 | $56–$139 |
| Bug & insect extermination | 251 | $56–$153 |
| Home inspection | 201 | $83–$179 |
| Cockroach extermination | 153 | $91–$323 |
| Spider extermination | 136 | $56–$179 |
| Ant extermination | 131 | $85–$282 |
| Rodent extermination | 129 | $81–$323 |
| Hornet & wasp extermination | 107 | $111–$371 |
