How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%46+16.1Reliability 15%69+10.4Craft & service 20%13+2.6Value 10%37+3.7Momentum 8%50+4Track record 7%54+3.8Accountability 5%44+2.2Experts Score= 43Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.43SCOREAccel Pest & Termite Control
Suffolk, VA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 40 cockroach control · 4.9★ from 1,913 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and track record; weakest: craft & service.
Reviews for your job
Customers hired Accel Pest & Termite Control for 8 kinds of job.
Accel Pest & Termite Control for rodent extermination
Clear ✕All 129 Google reviews tagged “Rodent extermination” · showing 120
Thank you for the excellent service Aaron! We have been using Accel for years and are always impressed. Aaron did a great job yesterday - thorough, informative, and very professional. Thank you!
George is very pleasant and thorough. We look forward to seeing him and we know things will be done right.
The service was great.
Great visit by Khendall today - on time, knowledgeable, efficient, polite. Thanks for your visit and your help today, Khendall!
Great service great attitude did not leave till everything was done
He had exceptional customer service
Very good service
Kyle doesn’t seem to have a good grasp of knowledge on what he is doing. I’m never sure if he understands the chemicals he’s using or the best method for bug mitigation
Thank you Greg!
George is the best, his customer service is outstanding. I’m very happy with Accel and have been for years. Keep up the good work!
Mr.Aaron did an amazing job he was very committed to making sure I have the best service If I can give him a million dollars I would
Aaron showed excellent service and very knowledgeable.
Aaron did a fantastic job! He is personable and very knowledgeable! He goes above and beyond. Great job Aaron!
Joseph was on time & very friendly.
Joseph has always been very courteous and knowledgeable. You couldn’t ask for a better exterminator that cares about his work and his customers.
I enjoy the interpersonal skills from the service technician to office personnel the company is all around good to work with
Trevor cut the buried internet cable to my house. I spent hours trying to get it fixed.
Love Joseph so professional , satisfied with accel except for the switching tec
George does a great job keeping the bugs out. Xz
Aaron is extremely professional thorough and knowledgeable about what's needed. We are happy that he is the regular technician for our home. Trustworthy reliable and on time.
Very personable, explains what he's doing and why,provides understandable preventive measures, flexible and truly good at his job. Peyton is like family
Accel Pest and Termite control have been wonderful to work with in servicing our house for a variety of pests and termite protection. This company has a better warranty service then several other companies on the street and that is why we have been using them now for several years. The technician, Robert, was on…
Joseph provides excellent service, and is very polite. He ensures all the areas of the exterior and interior are well covered. He always makes sure to let me know that he is available if required that is service we don’t see these days. Thank you Joseph
Robert has been to my house many Times he great he’s very professional most of it goes over my head. But he talks to my son which is good I ‘m very pleased.
I hope that Shelly can return to my house in two weeks and then two weeks after that. She’s a good representative of ACCEL.
Zachary was very informative, easy to talk to and detailed at his work
Very good
Lee always does a great job. He is professional and friendly.
Respectable and did a good job. Thanks Shelli
Team was friendly and efficient. They were happy to answer all my questions and encouraged me to reach out with and further questions or concerns
As usual Aaron takes care of business. Professional and thorough!
He was very polite and professional, as always!
Sean did an outstanding job
Shelli was right on time and completed all of her tasks in exemplary fashion!
Accel has been very professional at every appointment answer any questions does his jobs and gets out timely. Ever since I’ve used them I haven’t seen any bugs or mice ants at all extremely pleased with the best price as well.
Excellent service and very attentive to details.
Outstanding Service! This is our first Accel service visit. Our Accel Pest Control technician, Robert, did an exceptional job. He carefully treated both the interior and exterior of our home, paying close attention to detail, pointing out how animals could access our home through open vented areas. Robert was…
Excellent service, very, very thorough with Termite Inspection. Jeffery is one of my favorite techs! Knows his stuff. He spent a lot of time taking care of my concerns! Even wasps ! Thank you very much, Accel!!
Top notch service. Leaves no corner undone. Is very personable and takes care of my family like he would I’m sure his own.
We just started services with Accel Pest Control and are very happy with the people and services so far!!
So impressed with the personal service, professional techs (especially Ernesto!), and effective results! Highly recommend!
I wasn’t home but Jason always does an awesome job. He’s dedicated to perfection. Never lets us down at his ability to get the job done great.
Always does a great job and explains the service he provides
Ernesto is always very professional and helpful. He takes the time to explain everything and answer questions. I appreciate having him as our technician.
Tina is efficient & knowledgeable and works around my dog 🐕 😄
Always pleasant, friendly and happy to answer any questions I may have.
Tina is great , knowledge with suggestions that are very helpful
Sean was friendly, knowledgeable and got done what was necessary this time around, quickly and efficiently, and answered all my questions to my satisfaction, which I greatly appreciated.
Ernesto is awesome! He is always so responsive and answers all of our questions!
Service technician, Sean, provided excellent service and communicated with me according to my needs and requests.
Jessi was very friendly and provided great customer service. She informed us of the services she was going to perform and when we should expect our next service.
Great job as usual
Robert did a great job and was prompt in completing the tasks!
Pleasant, thorough & on time always. Quarterly service technician.
Mike V. of Accel Pest & Termite Control made a special trip to our home today to put a custom barrier in the roof of our attic to keep the rodents out of a vent in our roof. Thank you so much Mike - you rock! Merry Christmas!
We have been with Accel for years and have always had great service. If we had any issue in between scheduled visits a simple phone call and Michael would be right out typically within a day or two. Michael is always polite, friendly, and professional. I would definitely recommend Accel in Virginia Beach.
Jim always does a very thorough and professional job. We are thankful for his expertise!
Tina is the most amazing tech to ever treat my home: I happened to see her upon her arrival at the backyard gate and had my first conversation with her. She thoroughly explained what the treatment would involve and addressed my questions about the interior. Tina is a keeper and an asset to Accel. I hope she continues to be my person. And so do my dogs!
We’ve been using this pest control service for an about a year now, and our technician Ernesto has been nothing short of amazing. He always goes above and beyond, taking the time to explain what he’s doing and what to expect. His communication is excellent—he’s reliable, responsive, and genuinely cares about keeping…
Great experience dealing with this company and it's representatives. Just dealt with Jessi, who came by for a follow-up and addressed all of our concerns as well as offering new information regarding our residence and its unique concerns. Great company to take care of your extermination needs.
If you live in Virginia Beach, you are going to have water bugs! I have been using this company since I bought my home. After seeing a few disgusting creepy crawlers this week, I called this morning for an "anytime service"& they did not disappoint! Jim was able to come out within two hours...the day before a…
Robert was excellent, called 30 before arrival. And make sure to let me know what other steps I needed to take for my pest control at my property. Thank you Robert.
Exceptional customer service received
Looks like a great job on the squirrel humane remover. Time will tell!
Joseph, was able to sweep and spray my home without any fuss and was on time. I appreciate the inspection of the yard and took him up on the recommendation based on what he saw.
Joseph does an excellent service for my rodent exterminations generally within a few days I see them on their backs.. and my dog points them out sometimes before I do.. Thank you so much
Aaron from Accel Pest Control was awesome! He showed up right on time, was super friendly and went above and beyond to make sure everything was taken care of. He took the time to answer all of my questions and really made me feel confident about the service. Highly recommend Aaron and Accel Pest Control!
Geogre is hands down the most amazing technician you could ever find! His expertise is unparalleled and he fearlessly tackles any pest problem. From removing a massive hornets nest on my porch to eradicating ants from the walls, he takes care of it all. He even treats outdoor areas like the pool house and cabana.…
Joseph is great. Professional and always provide me with an update on what he is doing. I just let him know what insects or bug I have been seeing and he takes care of it! Accel is the best.
From the ladies that answer the phone to the techs that come out, everyone is always pleasant.
Lee does a great job with mosquito treatments. He’s thorough and detail oriented.
We’ve been with Accel since 2022. Extremely happy with the service we receive. The techs we’ve had, Robert & Brandon, both very professional and have done great job. We’re pleased with Accel and look forward to continuing with this company.
Robert was amazing!!
Appreciate the technician consistency, by far my single most measure of.your service.
Robert has done and continues to do an excellent job.
Deep is amazing! Does a great job and is always on time. 10/10. Thank you!!
Educational, informative and no pressure, Love and beyond service. I thought I was getting great service but then my tech was changed to Dekeo, he provided first class service! I have never seen someone take such pride in their work. I would trust Dekeo to service my home if I was not even there. He is a true…
I truly like my service man
Very knowlegable. Pest started to die almost immediately.
Accell is the best business to take care all you needs as far pests control. They are the best!
Accel is amazing with service. I went ahead and gave them a call to get rid of the unwanted mosquitoes around the house with the summer heat coming up. They were able to get me on schedule immediately to begin treatment. Peyton, the specialist that came was friendly and knowledgeable about the questions and concerns…
Hands down best pest control company! I had a mouse... which actually turned into they're being more than one. 😬 Payton came out set traps (sticky traps and wooden traps) and baiting stations. 6 days after Payton's initial visit to our home we managed to catch about 12 mice. That's gross and terrifying! But the set…
Peyton does an excellent job taking care of my insect/rodent problem. He’s very detailed, educated and thorough on the services he provides! I’m glad I made the switch from Terminix to Accel!
Everyone was very nice and professional from the start of my call to the ending of the service they provided. They were very helpful taking care of all my needs. I had a real bad infestation at my home and they have done a terrific job in resolving all my issues with bugs and pests. I have used other pest control…
JD does a great job!!!
I am the Property Manager at Westover Station and JD has been doing our pest control for 4 years and he is amazing. Very efficient and goes the extra mile. He is always on time and doesn’t mind explaining services and follow ups. Absolutely wonderful!
I contacted Peyton about a spider and bug issue I was having in my new house. He provided me with all the information about types and causes, treatments, and my options. He was very thorough about the process and ingredients they use. He arrived on time for the service and again explained everything he was going to…
From the initial inspection appointment, each employee representing this company did so with professionalism, courtesy, knowledgeable information,respect, and keeping me informed when there was an issue and letting me know what to expect. I just randomly found them online and would highly recommend this company. Than you Accel.
I am so thankful for this company! I have been using them for years and always get great service. The technicians are very helpful. Mike is awesome. Peyton is also great. Today, Peyton came to spray for mosquitos and he arrived just in time to help me get a wasp out of the house. He happily helped me although…
This was the only place that had immediate services. Everyone else I called had either a 2week out date and far out in May. Accel came out the same day I called in fear lol. Peyton is the greatest!!! He was very friendly and knowledgeable. He had a great personality. I would recommend. He knows his stuff. I am still…
Paten was professional, fast, and amazing. Huge shout out.
JD was very professional and informative. Provided great customer service!
Thanks Accel for excellent service we received today from Josiah and Robert. Happy, and very pleased with these two young men and there Professionalism while treating our home today. 🙏🏽😊
I am the Property Manager at Meridian Harbourview. Accel is our go to company for all our pest control services. Great customer service and we appreciate our technician Peyton!
Peyton made a great first impression. Professional, thorough, friendly and very efficient. Thank you for the great service. Looking forward to working with y’all.
I love the workers for this place. They tell you everything step by step
I had the best experience my technician Robert was professional , kind , polite , informative told me everything he did explained everything to me spent time going over everything . I have never experienced such professionalism in a company before like this . This young man was excellent beyond excellent and his…
Great Company!!! Best Customer service. Melissa was very helpful and went the extra mile for me. John, the owner, should be proud. I would recommend Acsel Pest Control. Two thumbs up!!!!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 334 | $56–$141 |
| Bug & insect extermination | 251 | $58–$153 |
| Home inspection | 201 | $86–$173 |
| Cockroach extermination | 153 | $66–$246 |
| Spider extermination | 136 | $55–$179 |
| Ant extermination | 131 | $80–$246 |
| Rodent extermination | 129 | $68–$282 |
| Hornet & wasp extermination | 107 | $106–$323 |
