How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%46+16.1Reliability 15%69+10.4Craft & service 20%13+2.6Value 10%37+3.7Momentum 8%50+4Track record 7%54+3.8Accountability 5%44+2.2Experts Score= 43Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.43SCOREAccel Pest & Termite Control
Suffolk, VA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 40 cockroach control · 4.9★ from 1,913 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and track record; weakest: craft & service.
Reviews for your job
Customers hired Accel Pest & Termite Control for 8 kinds of job.
Accel Pest & Termite Control for spider extermination
Clear ✕All 137 Google reviews tagged “Spider extermination”
Excellent customer service, George was an excellent rep for the company. He was very knowledgeable and thorough. To soon to tell if treatments were effective yet, but have no reason to doubt they will be.
Above and Beyond!
Zack is great! I’m very happy with the services he provided.
Joseph is the man! Great and knowledgeable technician.
Polite and informed me as to what treatment would be done: asked if I had any questions or concerns and paused to give me time to verbalize any I may have. Respectful of property and landscape.
Always great service/followup. Very respectful and thorough. Would highly recommend to anyone
Joseph did great
Great service great attitude did not leave till everything was done
Jason is fantastic, knowledgeable, on time, clean and very polite. He makes sure things are done to your liking before leaving. Nice knowing I have them on my side and Jason is taking care of it. Respectful, and communicative.
Peyton did an excellent job with the pest control service at my home. He was professional, thorough, and took the time to make sure everything was taken care of properly. I really appreciate the great service and attention to detail. Highly recommend Peyton and Accel Pest Control!
George Stewart always does an excellent job! Very knowledgeable, dependable and professional! 😊
George is a great representative of your company!
Khendall was very professional and personable. As well as completed the service in a very timely manner.
Joseph treated the perimeter of my yard and house quickly and efficiently. Thanks for the great service!
What a great guy!! Khendall arrived with a pleasant and positive disposition. Thorough and friendly. Thank you Accel for sending Khendall my way. Until next time!
Very good service
Robert is always polite and knowledgeable. He goes above and beyond. Also took a look at my plants and gave me really good advice and suggestions because I was overwatering them
George is my dude, very personable, knows his work and does an excellent job. My family actually feels a certain way if he's not our technician, lol. But all Accel does an awesome job!
Great service. Peyton was extremely professional. Costumer service is top tier.
Mr.Aaron did an amazing job he was very committed to making sure I have the best service If I can give him a million dollars I would
Service was done in a timely and thorough manner. Technician was very friendly. Awesome worker.
Very friendly
The service I receive is very good. I’m a yearly contract holder. Worth every penny. Techs are considerate, respectful, polite and effective.
George is a great guy! His work is outstanding! He treats people with respect.
Very personal touch Excellent communicator about the steps he was preforming
Joseph was on time & very friendly.
George is always great and does a thorough job. Appreciate the hard work.
I enjoy the interpersonal skills from the service technician to office personnel the company is all around good to work with
We were very pleased with the service received from Robert. He went over all that he planned for our visit and even educated us on the equipment/products used and how they would resolve our issues. Robert also offered to come back if we were not satisfied with the results, class act. Well done and thank you Accel…
The very next morning, there was a bug graveyard around the house. Love to “see” the results!
Very personable, explains what he's doing and why,provides understandable preventive measures, flexible and truly good at his job. Peyton is like family
Accel Pest and Termite control have been wonderful to work with in servicing our house for a variety of pests and termite protection. This company has a better warranty service then several other companies on the street and that is why we have been using them now for several years. The technician, Robert, was on…
I have been with Accel for quite sometime now and my experience with my technician (Peyton) has been nothing short of excellent! Very attentive and knowledgeable.
Joseph provides excellent service, and is very polite. He ensures all the areas of the exterior and interior are well covered. He always makes sure to let me know that he is available if required that is service we don’t see these days. Thank you Joseph
Great service! George was very personable and did a great job. I can't smell anything in the house.
Peyton was friendly, knowledgeable and thorough. On time and so far everyone we have dealt with in Accel have been very professional.
George is always cheerful and that is a rare trait when providing customer Service. Professional and friendly
Robert Walker of Accel Pest Control always does a thorough job for us. His reliable service is sincerely appreciated!
Jason is always very professional and attentive to detail.
Mike is friendly and outstanding at his job. He answers any concerns i may have and does it with a great attitude.
George is great! He is thorough every visit. We discuss any pest issues or needs i have, we discuss the treatment being used, and this lets me be confident that I’m getting a comprehensive treatment! Also, george confirms the appointment time and keeps me updated if treatments need to be rescheduled (weather for…
He was kind, courteous, and efficient
Always a pleasure have him do our inspection and treatment
Sean did an outstanding job
Excellent service and very attentive to details.
Jim is pleasant and professional. He does a great job. We very much appreciate his efforts.
Accel pest and their employees are as good as it gets. Been using them for years and will continue to do so!
So impressed with the personal service, professional techs (especially Ernesto!), and effective results! Highly recommend!
I absolutely love this company, amazing people, they go above and beyond for their customers!! Not only are they friendly, but funny and i even was lucky enough to have a man let me know of a plumbing problem that i had, it wasnt his job but he not only let me know, took me right to the the problem so i could get…
I wasn’t home but Jason always does an awesome job. He’s dedicated to perfection. Never lets us down at his ability to get the job done great.
Ernesto is always very professional and helpful. He takes the time to explain everything and answer questions. I appreciate having him as our technician.
Geoffrey is amazing as well as Accel. I have had Accel now for 3-4 years strong and have never had an issue or concern. They are priced at an amazing price point and would highly recommend to friends and family- especially Geoffrey!
Tech Aaron Amazing customer service. Very professional. Took care of our concerns and treated everywhere we requested.
Geoffrey does a fantastic job? Bugs are bugs… so the customer service makes the difference. Geoffrey always goes out of his way to make sure we are good, and happy with everything. Punctual, polite, and efficient. Really appreciate having him as our tech!
Rob did a fantastic job. A lot of good detail stuff have all the areas the way we asked - P.S. TIP YOUR TECH.😊
Paul did a great job. Very thorough and in & out quickly. Very pleased with Accel so far.
Aaron did a very thorough job! Great job Aaron!!
Always very professional and friendly. Highly recommend!!
Skiilynn always ensures our needs are met and in a timeframe that works best for us. She went above and beyond by keeping us informed with clear lines of communication, arriving earlier than scheduled and addressing any concerns we had. Her demeanor is very pleasant and friendly, always eager to help!
I was present to witness his work and I think he did a great job
George always do a great job 👏. I am very pleased with him and the company.
Robert Walker serviced our home today. He did a fantastic job. He went the extra mile to make sure all areas were properly covered and he was very personable.
Joseph was very professional.
Exceptional customer service received
We transferred our service from a house. We were renting to a house that we purchased. Paul came by and took care of everything inside and out. Since we just bought the house, he made sure to wear booties so as not to track in any dirt. Very professional and very friendly.
Great service and attention to detail.
Like Tony the Tiger, George is GRRRRRRRRRRREAT! Super personable and knowledgeable, he’s a pleasure to engage with every visit. He’s got a great “bug-side” manner that leaves you reassured your unwanted visitors are on the way out. Some bug with a death wish shows up between visits, George pops in like Vanilla Ice,…
Joseph Sydnor does a great job every time he visits our home for pest control. Need a tech that isn’t scared of stinging pests? Joseph is your guy! My last pest control company refused to address a hornet nest problem. I hired Accel and Joseph came out, fearlessly climbing up his ladder and evicting the whole…
Chandler was awesome. He asked questions and was receptive to what we wanted to see done. He did an excellent job servicing our home.
Chandler did a great job, and he is so patient with my Silver Labrador! I live the fact that he explains what he is doing and is efficient too!
Accel is amazing…easy to work with, affordable prices and the response time is excellent. Even better is my technician, Chandler, who explained everything and was diligent is handling all my concerns. Def recommend.
I called Accel Pest Control to help me with an hornet nest attached to my house light outside. They responded to my request immediately with an great attitude reassuring me that my situation wasn't a problem. Two employees came thr next day and took down the nest and was excited to do so. I really appreciate their…
George is always pleasant and very professional. He explains everything to us every time he comes in detail and always goes above and beyond
Joseph was professional, kind to my dog and very respectful of my house.
George was very helpful and knowledgeable. Very efficient, and in and out.
Joseph was very thorough, professional, answered all my questions.
From the ladies that answer the phone to the techs that come out, everyone is always pleasant.
Jason is friendly and does a good job. Always on time.
We’ve been with Accel since 2022. Extremely happy with the service we receive. The techs we’ve had, Robert & Brandon, both very professional and have done great job. We’re pleased with Accel and look forward to continuing with this company.
Joseph is always pleasant and professional. He's quick and efficient and I'm glad he's our tech. Way the go Joseph! I really appreciate your work. I've already given out and few referrals to my coworkers
Appreciate the technician consistency, by far my single most measure of.your service.
I truly like my service man
Excellent service all around!
Very friendly and kind pest control technician. He let us know what he did, if he saw any nests, what to look out for etc. Customer service was 5 stars, more to come on if the pest control works!
Dekeo our technician was very polite, knowledgeable and quick. Would recommend accel pest control and Dekeo to anyone.
Accell is the best business to take care all you needs as far pests control. They are the best!
Very professional, completely the service in a timely manner and Had a smile the whole time, definitely recommend for pest control.
Everyone was very nice and professional from the start of my call to the ending of the service they provided. They were very helpful taking care of all my needs. I had a real bad infestation at my home and they have done a terrific job in resolving all my issues with bugs and pests. I have used other pest control…
I am the Property Manager at Westover Station and JD has been doing our pest control for 4 years and he is amazing. Very efficient and goes the extra mile. He is always on time and doesn’t mind explaining services and follow ups. Absolutely wonderful!
I contacted Peyton about a spider and bug issue I was having in my new house. He provided me with all the information about types and causes, treatments, and my options. He was very thorough about the process and ingredients they use. He arrived on time for the service and again explained everything he was going to…
JD is Phenomenal, he took the time to educate me on the process of getting rid of the pest. He was professional, courteous and down right AWWSOME. I am looking forward to the followup visit ⭐⭐⭐⭐
From the initial inspection appointment, each employee representing this company did so with professionalism, courtesy, knowledgeable information,respect, and keeping me informed when there was an issue and letting me know what to expect. I just randomly found them online and would highly recommend this company. Than you Accel.
We have been using Accel for several years. Our tech is Peyton; he does a great job!
Peyton was prompt, extremely knowledgeable regarding the services offered by Accel and very personable. He was courteous and was quick to don shoe covers prior to entering our home. Great customer service!!!
Accel Pest Control is a very reliable company whose services my family and I have utilized for many years. I contacted them to resolve a pest issue, and they were immediate in their response. I worked with both Ken and Peyton, who were very knowledgeable regarding the situation, and they provided me with the best…
It was Peyton's first time to our property and he made things simple and easy. He asked if we had any questions or concerns about the treatments and if we had problem areas. Peyton was knowledgeable and was able to address anything I threw his way. I am very happy with my time spent with Accel and I know I am in good hands with Peyton.
We have been using Accel for at least 6 years. They have been excellent for all of our pest control needs. Peyton, who regularly performs our service, is knowledgeable and professional and ready to tackle any issue that may arise. 5 stars I recommend them to anyone needing pest control services.
John Taylor was efficient, effective and exceptional. He was on time, professional and precise with the treatment and the areas that needed to be treated. I feel that much more safer against pests that come into your home now after Accel took great care of my home and feel good knowing my kids won’t be affected by these pests as well. Thanks again..
I am so thankful for this company! I have been using them for years and always get great service. The technicians are very helpful. Mike is awesome. Peyton is also great. Today, Peyton came to spray for mosquitos and he arrived just in time to help me get a wasp out of the house. He happily helped me although…
Peyton does an excellent job of surveying and caring for issues around my home regarding pests. Very impressed with the service he and the company provide.
I breath of fresh air with this company. Especially compared to Mosquito Joe, who we used for 2 years with issues, stopped service for a couple years, and decided to try them again since the issues before were with employees, and after them no showing/ no calling for appointments for 3 weeks straight, I finally went…
Paten was professional, fast, and amazing. Huge shout out.
I am the Property Manager at Meridian Harbourview. Accel is our go to company for all our pest control services. Great customer service and we appreciate our technician Peyton!
Peyton made a great first impression. Professional, thorough, friendly and very efficient. Thank you for the great service. Looking forward to working with y’all.
Thanks Jason
I had the best experience my technician Robert was professional , kind , polite , informative told me everything he did explained everything to me spent time going over everything . I have never experienced such professionalism in a company before like this . This young man was excellent beyond excellent and his…
Technician was thorough and careful as well as courteous. Very nice in responding to questions.
They did a very nice job.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 334 | $56–$141 |
| Bug & insect extermination | 251 | $58–$153 |
| Home inspection | 201 | $86–$173 |
| Cockroach extermination | 153 | $66–$246 |
| Spider extermination | 136 | $55–$179 |
| Ant extermination | 131 | $80–$246 |
| Rodent extermination | 129 | $68–$282 |
| Hornet & wasp extermination | 107 | $106–$323 |
