Experts Reviews · Company report
Accent Southwest Windows and Doors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty86−1.4Momentum penalty82−1.8Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Accent Southwest Windows and Doors

Albuquerque, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #168Position by Experts Score among all companies we track in this category. of 196 window cleaning services · 4.9★ from 670 Google reviews

Report card

Percentile vs other window cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Accent Southwest Windows and Doors is better than 87% of window cleaning services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Accent Southwest Windows and Doors is better than 86% of window cleaning services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Accent Southwest Windows and Doors is better than 86% of window cleaning services.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Accent Southwest Windows and Doors is better than 100% of window cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Accent Southwest Windows and Doors is better than 82% of window cleaning services.A
82
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Accent Southwest Windows and Doors is better than 98% of window cleaning services.A
98

Reviews for your job

Customers hired Accent Southwest Windows and Doors for 8 kinds of job.

Accent Southwest Windows and Doors for custom windows

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Custom windows”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “Custom windows”

W.Local Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Louise, Michael and Jacob did an outstanding job! They were very friendly, polite and professional. I had 2 windows and our sliding door replaced and they look beautiful. They answered questions and explained everything as they went along. I can’t wait to get the rest of the windows replaced. Thank you Accent Southwest.

Great priceSliding glass door installation & replacementGeneral window replacementCustom windows
LarryLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Paul, Ryan, and Lorenzo finished the rough-in for our new windows to replace screen closing off our patio in record time and left a totally clean job site. Great guys and a great job!!

Reasonable priceCustom windowsCasement window installation & replacement
C11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Just finished replacing all my windows, sliding glass door, and front door. Paul, Ryan, and Jacob were professional, listened to my concerns and answered all questions. They walked me through the process step by step. Their communication was awesome! They were respectful of my space and were so sweet to my dogs.…

Great priceSliding glass door installation & replacementGeneral window replacementCustom windows
Mary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Luis, Michael, Jaime did a great job installing new windows and moving a door. Highly recommend.

Great priceCustom windowsService not listed
Vanessa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Can't tell you how AMAZING this company has been from start to finish! We never needed windows before so this was all new to us and it was a big job, 31 windows in total. I had interviewed about 5 different window companies and hands down this company not only had the best price but the best customer service and…

Great priceCustom windows
JoelLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We needed to replace the original 30+ year old windows in our home. Some of the spring lift mechanisms had "exploded" out of their housings, seals between panes had failed allowing moisture to be trapped. We looked for a company that controlled the manufacture of the windows, had their own installers, and had a…

Reasonable priceGeneral window replacementCustom windowsDouble pane window installation & replacement
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We hired Accent to install four old Ponzi windows in Santa Fe, NM. I would highly recommend this Team and Company. They are responsive to scheduled meetings from sales to measuring to install. Jasmine at their main office is great with reminders before meetings and critical dates. She handles sales scheduling,…

Great priceCustom windowsDouble pane window installation & replacementCasement window installation & replacement
Jonah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

Great Final Product, but Review Your Contract Carefully I hired Accent Southwest Windows & Doors to replace two oddly shaped windows in my living room, and overall, I'm very pleased with the final result; the windows look fantastic, and the installation was top-notch. The Good: Norman, the salesman, was excellent…

Great priceGeneral window replacementCustom windowsDouble pane window installation & replacement
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Paul, Lorenzo, and Ryan did a fantastic job on replacing our windows. Hard working and competent workers. Highly recommended them for your job!

Great priceGeneral window replacementCustom windows
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Just had my windows replaced by Accent Southwest Windows and Doors. Jose and Jaime were fantastic. Easy to work with and great communication. Highly recommend them.

Custom windowsDouble pane window installation & replacement
LauraLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

I had this company replace all my windows, along with removing a back door and window and replacing them with a large slider. The quality of the windows is very good; I’ve saved money on AC costs and I don’t hear any noise from outside. The window installers were efficient and courteous. I don’t recommend having…

Reasonable priceSliding glass door installation & replacementGeneral window replacementCustom windows
Jared1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Tony and Luis did an incredible job with the installation. They completed the job in a timely fashion, were very professional, and did a great job of cleaning up after they were done with the install. I highly recommend 10/10.

Custom windowsWindow installation+ Responsiveness+ Punctuality+ Quality
Jennifer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Accent Southwest did a great job. All the people I dealt with were knowledgeable and did a fine job. The new sliding patio door and the new window are a wonderful quality, very well built and substantial. Tony and Luis did a great job with the installation.

Custom windowsGeneral window replacementSliding glass door installation & replacement+ Responsiveness+ Punctuality+ Quality
Theresa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tony & Luis were awesome...would definitely use again

Custom windowsSliding glass door installation & replacement+ Responsiveness+ Punctuality+ Quality
Brian12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Recently had some windows and sliding glass door installed by Carlos D., Moises S., and Jose G. here in Rio Rancho. Windows look great and the installers were a great group of guys. Highly recommend.

Custom windows+ Professionalism
CARMELLA11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our installers were Tony and Luis and they did a fantastic job. That were very professional and courteous keeping me informed every step of the way. They cleaned up after the job and left no trace behind. I highly recommend Accent Southwest and especially Tony and Luis. This was a great experience from start to finish.

Custom windowsGeneral window replacement+ Responsiveness+ Punctuality+ Quality
JaniceLocal Guide · 148 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tony and Luis did a super job installing my 5 windows and a Storm door...polite, efficient, professional..many thanks 😊

Custom windowsDouble pane window installation & replacementStorm door installation & replacement+ Responsiveness+ Punctuality+ Quality
A.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had all of our original windows replaced on our home and everything from the sales guy to after instillation support has been top notch. The sales guy we had, Paul, brought over a few samples and explained the new window design and answered any questions we had. The installers Antonio and Luis were clean,…

Custom windowsDouble pane window installation & replacement+ Quality+ Professionalism
Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been incredibly happy with my new windows and sliding glass door. Southwest was easy to do business with from Norman in sales to installation. They were on time and finished early. My home is so quiet!! The windows are beautiful and I am in love with my new sliding glass door with doggie door. My house was…

Custom windowsDouble pane window installation & replacementSliding glass door installation & replacement+ Responsiveness+ Punctuality+ Quality
E6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very nice and communication was great. Antonio and Luis were great!!!

Custom windowsDouble pane window installation & replacementWindow installation+ Responsiveness+ Punctuality+ Quality
Stuart8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had our windows installed today. Antonio and Luis showed up on time within the window we were promised. They finished the job (9 windows) including cleanup by about 3 p.m. They did not do a rush job but took the time they needed to do the job right. We are very happy with the value we got from Accent…

Custom windowsDouble pane window installation & replacementVinyl window installation & replacement+ Responsiveness+ Punctuality+ Quality
knameche2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Tony and Luis did a great job on our windows.

Custom windowsDouble pane window installation & replacement+ Quality+ Professionalism+ Value
Gary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The two installers were professional and did excellent work. They were friendly and on time for the appointments. We would recommend Antonio and Luis as installers. We are very happy with the results. Mary Ann and Gary

Custom windowsWindow installation
Paul8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The installers Antonio and Luis did and excellent job. They were quick and and efficient and cleaned up after the install.

Custom windows+ Punctuality+ Quality+ Professionalism
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had four windows replaced with Accent Southwest. They made everything so easy. We met with Shelly to pick out the best windows for our needs. She was knowledgeable about all of our options and explained them in easy to understand terms. Our windows were installed by Luis and Antonio. They were professional,…

Custom windows+ Punctuality+ Quality+ Professionalism
Veronica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Installers Antonio & Luis are very professional, polite, hard working staff. They got to our home in the snow and went straight to work. The quality of the worked performed was outstanding. They installed several custom windows, and everything was to perfection. Very Very Happy.

Custom windows+ Responsiveness+ Punctuality+ Quality
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had 13 of our windows in our home replaced by Accent SourthWest. I have only good things to say about this company, their product and most importantly the people that work there. We went into the showroom this past August looking to replace most of our windows. The people in the showroom were friendly, helpful…

Custom windowsWindow installation+ Responsiveness+ Punctuality+ Quality
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Accent Southwest has been wonderful to work with in replacing our doors and windows this year. The products we ordered through Jesse at Accent Southwest are really good quality and our installers, Luis and Antonio, were professional and did great work. We're really happy!

Custom windowsGeneral door installation+ Responsiveness+ Punctuality+ Quality
Max1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Custom windows+ Punctuality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 60%Overpriced 0%Not sure 5%

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