Experts Reviews · Company report
Accent Southwest Windows and Doors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty86−1.4Momentum penalty82−1.8Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Accent Southwest Windows and Doors

Albuquerque, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #168Position by Experts Score among all companies we track in this category. of 196 window cleaning services · 4.9★ from 670 Google reviews

Report card

Percentile vs other window cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Accent Southwest Windows and Doors is better than 87% of window cleaning services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Accent Southwest Windows and Doors is better than 86% of window cleaning services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Accent Southwest Windows and Doors is better than 86% of window cleaning services.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Accent Southwest Windows and Doors is better than 100% of window cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Accent Southwest Windows and Doors is better than 82% of window cleaning services.A
82
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Accent Southwest Windows and Doors is better than 98% of window cleaning services.A
98

Reviews for your job

Customers hired Accent Southwest Windows and Doors for 8 kinds of job.

Accent Southwest Windows and Doors for double pane window installation & replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Double pane window installation & replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “Double pane window installation & replacement” · showing 20

Trudi11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

What a great company to purchase windows from. Every step in the process of getting new windows throughout our house was a very pleasant experience. Norman explained our options and did a great job showing us the superior product that Anlin windows are. The windows were delivered in the time frame expected and Luiz,…

Reasonable priceDouble pane window installation & replacement
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I needed to replace a window that had lost the seal between the panes and was starting to get cloudy and milky looking. Norman from Southwest Windows and Doors came over to show me the options they had available and measure my window. He offered me a replacement at a fair price and was an excellent, low pressure…

Double pane window installation & replacement
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great work by PJ and his crew!

Reasonable priceSliding glass door installation & replacementGeneral window replacementDouble pane window installation & replacement
C11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Just finished replacing all my windows, sliding glass door, and front door. Paul, Ryan, and Jacob were professional, listened to my concerns and answered all questions. They walked me through the process step by step. Their communication was awesome! They were respectful of my space and were so sweet to my dogs.…

Great priceSliding glass door installation & replacementGeneral window replacementCustom windows
NathanielLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had all eight windows on my Santa Fe home replaced along with a patio door, and I couldn't be more pleased. The new high-quality windows and door have made a noticeable difference (the house is far less drafty and filters outside noise much better) and they all came with great screens. The stucco repair after…

Reasonable priceSliding glass door installation & replacementGeneral window replacementDouble pane window installation & replacement
JoelLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We needed to replace the original 30+ year old windows in our home. Some of the spring lift mechanisms had "exploded" out of their housings, seals between panes had failed allowing moisture to be trapped. We looked for a company that controlled the manufacture of the windows, had their own installers, and had a…

Reasonable priceGeneral window replacementCustom windowsDouble pane window installation & replacement
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We hired Accent to install four old Ponzi windows in Santa Fe, NM. I would highly recommend this Team and Company. They are responsive to scheduled meetings from sales to measuring to install. Jasmine at their main office is great with reminders before meetings and critical dates. She handles sales scheduling,…

Great priceCustom windowsDouble pane window installation & replacementCasement window installation & replacement
Jonah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

Great Final Product, but Review Your Contract Carefully I hired Accent Southwest Windows & Doors to replace two oddly shaped windows in my living room, and overall, I'm very pleased with the final result; the windows look fantastic, and the installation was top-notch. The Good: Norman, the salesman, was excellent…

Great priceGeneral window replacementCustom windowsDouble pane window installation & replacement
Daniel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have owned homes in ABQ for almost 40yrs and have dealt with many home contractors. In my experience, Accent Southwest Windows and Doors stands head and shoulders above all of them. I couldn’t be happier with my experience. The front office, salesman, and installation crew all showed real pride, ownership, and…

Reasonable priceSliding glass door installation & replacementGeneral window replacementVinyl window installation & replacement
George12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The installers Paul and Michael did a magnificent job installing 13 windows on our home. The communication from day 1 and the completion of the installation on day 2. There was minimal noise and they cleaned the mess which was made during the install. These 2 men were very professional.

Great priceGeneral window replacementDouble pane window installation & replacement
Laurie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great windows! The installers Jose and Jaime were courteous, respectful, and worked efficiently without disrupting our day! They double-checked everything and walked us through how everything worked before leaving.

Reasonable priceDouble pane window installation & replacement
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Just had my windows replaced by Accent Southwest Windows and Doors. Jose and Jaime were fantastic. Easy to work with and great communication. Highly recommend them.

Custom windowsDouble pane window installation & replacement
StephanieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We got a quote a year and a half ago. I needed an updated quote as life happens so they gave me the best salesperson ever! Picking windows and sliding doors was a little overwhelming for me but Paul Dennis is extremely patient and easy going (which I needed) so he was incredible to work with. I highly recommend…

Reasonable priceSliding glass door installation & replacementGeneral window replacementDouble pane window installation & replacement
Judy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience with Accent Southwest was excellent from the sales person - Paul Dennis - to the installers - Tony and Luis

Double pane window installation & replacementSliding glass door installation & replacement+ Responsiveness+ Punctuality+ Quality
GerardLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tony and Luis did an outstanding job. Very clean and ensured the best quality workmanship

Double pane window installation & replacementGeneral window replacement+ Quality+ Professionalism
brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tony and Louise were very good and professional

Double pane window installation & replacementGeneral window replacement+ Responsiveness+ Punctuality+ Quality
Walter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent work done, by courteous workers. Only issue: Some glass chards left inside and outside by one window.

Double pane window installation & replacementGeneral window replacement+ Responsiveness+ Punctuality+ Quality
ShanLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We love our new Southwest windows! Gorgeous. Thrilled we chose SW. Shelly and the team of installers were wonderful. So professional and cleaned up so nicely. Quick, yet thoughtful with every detail. They could not have done a better job! Carlos D., Mouses S., & Jose G., thank you!

Double pane window installation & replacementVinyl window installation & replacement+ Responsiveness+ Punctuality+ Quality
JaniceLocal Guide · 148 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tony and Luis did a super job installing my 5 windows and a Storm door...polite, efficient, professional..many thanks 😊

Custom windowsDouble pane window installation & replacementStorm door installation & replacement+ Responsiveness+ Punctuality+ Quality
Leslie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shelly S., did our initial consultation and was very pleasant, helpful and informative in educating us on the options for replacement of our windows and door. We appreciate Shelley and the staff at Accent SW accommodating our need to install in two phases. Shelly was always responsive to our many questions. When…

Double pane window installation & replacementGeneral window replacement+ Responsiveness+ Quality+ Professionalism

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 60%Overpriced 0%Not sure 5%

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