Experts Reviews · Company report
Accent Southwest Windows and Doors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty86−1.4Momentum penalty82−1.8Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Accent Southwest Windows and Doors

Albuquerque, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #168Position by Experts Score among all companies we track in this category. of 196 window cleaning services · 4.9★ from 670 Google reviews

Report card

Percentile vs other window cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Accent Southwest Windows and Doors is better than 87% of window cleaning services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Accent Southwest Windows and Doors is better than 86% of window cleaning services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Accent Southwest Windows and Doors is better than 86% of window cleaning services.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Accent Southwest Windows and Doors is better than 100% of window cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Accent Southwest Windows and Doors is better than 82% of window cleaning services.A
82
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Accent Southwest Windows and Doors is better than 98% of window cleaning services.A
98

Reviews for your job

Customers hired Accent Southwest Windows and Doors for 8 kinds of job.

Accent Southwest Windows and Doors for general window replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.68
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “General window replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 68 Google reviews tagged “General window replacement” · showing 40

W.Local Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Louise, Michael and Jacob did an outstanding job! They were very friendly, polite and professional. I had 2 windows and our sliding door replaced and they look beautiful. They answered questions and explained everything as they went along. I can’t wait to get the rest of the windows replaced. Thank you Accent Southwest.

Great priceSliding glass door installation & replacementGeneral window replacementCustom windows
larry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The team of Luis, Michael, and Lorenzo installed new windows on my stucco house. They were on time, worked hard, and did a good job while explaining the process along the way. I would not hesitate to use again.

Not sureGeneral window replacement
Ron14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wonderful experience with the Accent Southwest Windows and Doors installation crew. Professional, personable, efficient, and clean. Thanks guys!

Reasonable priceSliding glass door installation & replacementGeneral window replacement
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great work by PJ and his crew!

Reasonable priceSliding glass door installation & replacementGeneral window replacementDouble pane window installation & replacement
BruceLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

On July 29th I had new windows installed at my house. Three gentlemen came to do the install (Paul, Ryan, and Jacob) and their work and professionalism was excellent. Upon arrival they validated who they were and then proceeded to remove the old windows. The install process went great. They insured that they…

Reasonable priceGeneral window replacement
Stacey9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had 26 windows installed and we absolutely love them. Norm, Leon and the installation team were all amazing! Our home looks amazing and our electric bill has dropped as well. We highly recommend Accent Southwest Windows and Doors.

Great priceGeneral window replacement
bigconejo111 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The crew of Luis and Michael were excellent! Friendly, knowledgeable and hard working. I would recommend Accent Southwest Windows to anyone requiring new windows and doors especially my own family. 5 stars!

Reasonable priceSliding glass door installation & replacementGeneral window replacement
JenniferLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Accent Southwest just completed our project with new windows and new stucco. We are so happy with the results! The best thing about working with this company was the communication and customer service. Shelly was amazing! She was always prompt and helpful addressing any of my questions and concerns. Thank you!

Reasonable priceSliding glass door installation & replacementGeneral window replacementService not listed
Rudy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I used Southwest Windows and Doors to replace several windows and doors in our house. Salesman Norman handled our project. Norman explained why we should use his company in contrast to others. He convinced us. Project was completed on time and we were extremely pleased with the work and material used. Norman found…

Great priceGeneral window replacementStorm door installation & replacement
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I was very pleased with the quality of the windows and the installation team. I previously had a sliding patio door installed and both the work and quality of the door were excellent, so I asked them back to replace several old windows. Lorenzo was very courteous in greeting me, Mike worked respectfully in the…

General window replacement
C11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Just finished replacing all my windows, sliding glass door, and front door. Paul, Ryan, and Jacob were professional, listened to my concerns and answered all questions. They walked me through the process step by step. Their communication was awesome! They were respectful of my space and were so sweet to my dogs.…

Great priceSliding glass door installation & replacementGeneral window replacementCustom windows
KALocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a great experience purchasing new windows and sliding glass doors from Accent SW Windows and Doors. Paul, estimator, answered all my questions and followed up with me with each stage of the purchasing/install process. Most importantly, Paul loved on my dog. Luis, Michael and Jacob did a fanatic job with…

Great priceSliding glass door installation & replacementGeneral window replacement
comfortably5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Shelly was our consultant. She came to the house with catalog cases full of options for us to go over. We chose 3 window replacements and a sliding patio door. We optioned for the 0% interest loan on our total installation. The whole project was seamless. Installers showed up on time. They were efficient and did a…

Reasonable priceSliding glass door installation & replacementGeneral window replacement
MaureenLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amazing company! Our new windows are of excellent quality - we have noticed an immediate improvement in our home’s insulation from both weather and noise. And the new windows look beautiful! The installers were friendly, professional, and obviously skilled at what they do. And the owner of the company ensured that…

Reasonable priceGeneral window replacement
NathanielLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had all eight windows on my Santa Fe home replaced along with a patio door, and I couldn't be more pleased. The new high-quality windows and door have made a noticeable difference (the house is far less drafty and filters outside noise much better) and they all came with great screens. The stucco repair after…

Reasonable priceSliding glass door installation & replacementGeneral window replacementDouble pane window installation & replacement
Kevin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Entire process has been a pleasure. Windows and doors look great and Michael and Luis did a fantastic job on the installation and cleaned up very nicely. A pleasure doing business with Accent SW!

Great priceSliding glass door installation & replacementGeneral window replacement
JoelLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We needed to replace the original 30+ year old windows in our home. Some of the spring lift mechanisms had "exploded" out of their housings, seals between panes had failed allowing moisture to be trapped. We looked for a company that controlled the manufacture of the windows, had their own installers, and had a…

Reasonable priceGeneral window replacementCustom windowsDouble pane window installation & replacement
Jonah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

Great Final Product, but Review Your Contract Carefully I hired Accent Southwest Windows & Doors to replace two oddly shaped windows in my living room, and overall, I'm very pleased with the final result; the windows look fantastic, and the installation was top-notch. The Good: Norman, the salesman, was excellent…

Great priceGeneral window replacementCustom windowsDouble pane window installation & replacement
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Paul, Lorenzo, and Ryan did a fantastic job on replacing our windows. Hard working and competent workers. Highly recommended them for your job!

Great priceGeneral window replacementCustom windows
Marc11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

It was easy from quote to finish. We had the whole house done and the guys were finished in a day. Same with the stucco repair and paint. Matching paint is hard and they came back to re-paint a couple of windows that we weren't quite happy with. Very happy with the service.

Great priceSliding glass door installation & replacementGeneral window replacement
Dawn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very professional! Cleaned up very well after the project!

Reasonable priceSliding glass door installation & replacementGeneral window replacement
Thor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jose and Alfredo did our install efficiently and cleanly. We’re very happy with our new windows and door.

Reasonable priceGeneral window replacement
Jude-ann10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Recently I had my windows replaced by this company. They made the whole process easy and gave me all the information I needed from the start. They were professional, friendly and their products are excellent. My windows look beautiful and really help with the heating/cooling of my small townhome. They help with the…

General window replacement
AlCaLuLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

25 November 2025 Accent SW Windows & Doors is locked on (grade A)! My crew consisted of Jose R. and Jamie R. – they knew what they were doing. They arrived early on both days and worked throughout both days. Accent SW Windows & Doors installed twelve new windows and a sliding glass patio door for me. To steal…

Reasonable priceSliding glass door installation & replacementGeneral window replacementWindow screen repair
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had a whole house window replacement done. The team at SWW&D are professional, efficient, timely, straightforward, easy to work with and good people. The windows were fairly priced for good quality product. I also had stucco work done that they arranged with their subcontractor and he was terrific as well. Great…

Reasonable priceGeneral window replacement
Melinda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Sales by Ray and installation today by Jose and Jaime were top-notch. Fair sales tactics and fast and professional install.

Great priceGeneral window replacement
PaulLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been very satisfied with Accent Southwest's replacement of 6 non-operable windows in my home including a 48" round window. The installation crew arrived on schedule, respected my home, finished in one day and left a clean work site. The stucco work matched the existing texture and color well. The product,…

Reasonable priceGeneral window replacement
Daniel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have owned homes in ABQ for almost 40yrs and have dealt with many home contractors. In my experience, Accent Southwest Windows and Doors stands head and shoulders above all of them. I couldn’t be happier with my experience. The front office, salesman, and installation crew all showed real pride, ownership, and…

Reasonable priceSliding glass door installation & replacementGeneral window replacementVinyl window installation & replacement
Janette10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Norman Harty was spot on with recommendations for the window replacements. Very knowledgeable. Installers Carlos and Luis were very professional, courteous and friendly. Did an excellent job with the installation and clean-up.

Reasonable priceGeneral window replacement
George12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The installers Paul and Michael did a magnificent job installing 13 windows on our home. The communication from day 1 and the completion of the installation on day 2. There was minimal noise and they cleaned the mess which was made during the install. These 2 men were very professional.

Great priceGeneral window replacementDouble pane window installation & replacement
StephanieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We got a quote a year and a half ago. I needed an updated quote as life happens so they gave me the best salesperson ever! Picking windows and sliding doors was a little overwhelming for me but Paul Dennis is extremely patient and easy going (which I needed) so he was incredible to work with. I highly recommend…

Reasonable priceSliding glass door installation & replacementGeneral window replacementDouble pane window installation & replacement
LauraLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

I had this company replace all my windows, along with removing a back door and window and replacing them with a large slider. The quality of the windows is very good; I’ve saved money on AC costs and I don’t hear any noise from outside. The window installers were efficient and courteous. I don’t recommend having…

Reasonable priceSliding glass door installation & replacementGeneral window replacementCustom windows
Abby5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jose, Raul, and Mike were an amazing team!! They removed my old windows and installed new ones as well as 2 security doors in 1 day. They arrived on time, were professional, friendly and cleaned up after the work was done. I highly recommend them a

Reasonable priceGeneral window replacement
JillLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We are so happy with Accent Southwest Windows and Doors for the work they did enclosing our patio and also replacingour front door.. They were professional, courteous and efficient from start to finish. Carlos and Luis did a fantastic job and we love our new space! We highly recommend them to anyone who needs new or replacement windows and doors.

Sliding glass door installation & replacementGeneral window replacementGeneral door installation+ Responsiveness+ Punctuality+ Quality
Truong4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Tony & Jose did a wonderful job installation our windows. They were prompt, respectful, and did a great job cleaned up after themselves.

General window replacementSliding glass door installation & replacement+ Punctuality+ Quality+ Professionalism
kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Tony and Luis replaced all our windows and doors. They both were very professional and committed to completing our project with high quality. The project had a couple of challenges but they addressed each and replaced a damaged window! They answered all my questions and addressed any issues. From walk thru, with…

General window replacement+ Responsiveness+ Punctuality+ Quality
Craig3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After having multiple companies come and quote for windows and installation I would highly recommend Accent Southwest Windows & Doors! My fiancé and I needed to have 12 windows and a 4 panel sliding glass door replaced on our newly purchased home. Shelly S. was our sale's representative and was very kind,…

General window replacementSliding glass door installation & replacement+ Responsiveness+ Punctuality+ Quality
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Windows of good quality. Install team was communicative and good at their job (Tony & Luis). Clean up and responsiveness was excellent.

General window replacement+ Punctuality+ Quality+ Professionalism
Monica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The windows look great! Carlos D. and Moises S. did a great job! They were friendly and very professional. Thank you!

General window replacement+ Responsiveness+ Punctuality+ Quality
Lesley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Carlos and Moises did a great job on our window install- they look awesome and they were efficient.

General window replacementSliding glass door installation & replacement+ Quality+ Professionalism

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 60%Overpriced 0%Not sure 5%

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