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Accu-Tune Inc.

Auto repair shop · Philadelphia, PA · reviewed since 2012

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%15+1.1Craft & service penalty99−0.1Momentum penalty76−2.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#79 of 98 auto glass repairPosition by Experts Score among all companies we track in this category. · better than 20%
4.9 ★★★★★ 142 Google reviews · 6 photos
94%five-star reviews
4.69★last 12 monthsAverage stars on reviews from the last 12 months only.
3.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Sep 2026latest review

Accu-Tune Inc. at a glance

Google reviewers rate Accu-Tune Inc. 4.9 out of 5 based on 142 reviews, highlighting fair pricing, honest assessments, and prompt service for tasks like inspections, oil changes, and transmission repairs. Customers frequently praise the staff’s communication and ability to resolve issues quickly, often noting that the shop is more affordable than dealerships. While the owner does not respond to reviews, the single negative comment cites a perceived lack of effort, though it is an outlier among the overwhelmingly positive feedback regarding reliability and customer care.

  • Google rating: 4.9 out of 5 from 142 reviews (94% five-star).
  • Reviews on this page: 142 Google reviews (96 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: September 23, 2026.
  • Service: Auto Glass Repair serving Philadelphia, Pennsylvania.

Data from Google, last updated November 5, 2026.

Score profile vs other auto glass repair

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

Satisfaction88Reliability84Craft & service99Value100Momentum76Replies to reviews15Satisfaction: 88 (median 92)Reliability: 84 (median 91)Craft & service: 99 (median 99)Value: 100 (median 100)Momentum: 76 (median 100)Replies to reviews: 15 (median 62)
Accu-Tune Inc.Auto Glass Repair median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Accu-Tune Inc.: 88/100 on this factor. Category median: 92.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Accu-Tune Inc.: 84/100 on this factor. Category median: 91.A
84
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Accu-Tune Inc.: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Accu-Tune Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Accu-Tune Inc.: 76/100 on this factor. Category median: 100.B
76
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Accu-Tune Inc.: 15/100 on this factor. Category median: 62.F
15

Bar = this company · dark tick = category median.

Star ratings

142 Google reviews we collected

  • 5 stars13394%
  • 4 stars64%
  • 3 stars11%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 96 written reviews

  • Praise16998%
  • Complaints42%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price467%
  • Reasonable233%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Honesty & trust4124%
  • Price & value3420%
  • Quality & results2917%
  • Would recommend2213%
  • Staff & attitude2112%
  • Speed & response2012%
  • Communication63%

What customers talk about

We read 96 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Matt and the crew over there are fantastic, good honest people.”
  • “He happily fixed it for me and at a great price, too!”
  • “…to Matt who was very helpful, he immediatly crawled under the car and fixed the problem, great guy, great attitude and service.…”
  • “Would recommend Matt’s shop to anyone in the Philly or Jersey area.”
    “I can not recommend him or his shop to enough people.”
  • “…one, meanwhile I knew they were incorrect, spoke to Matt who was very helpful, he immediatly crawled under the car and fixed the problem, great guy, g…”
  • “…incredibly friendly and helpful, took all my info, got me scheduled quickly and grabbed the owner, Matt, so I could further explain what was going on…”
  • “…me scheduled quickly and grabbed the owner, Matt, so I could further explain what was going on.…”

People customers mention

  • Johnny 10 reviews
  • John 9 reviews
  • Matt 7 reviews
  • Philly 3 reviews
  • Accutune 3 reviews
  • Flowers 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Accu-Tune Inc. for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

RyanLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The best mechanics in the Tri-State area! Honest, reasonable, fast. What more could you want!

David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have been going here for about 6 years now. Matt is great took care of my inspection and fixed my radio. I can’t recommend this place enough. Always great communication and easy going.

ZachLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Matt and the crew over there are fantastic, good honest people. Not looking to gouge you but just looking to fix whatever problem you're having. Highly recommend seeing them for your auto needs

Auto glass repairGeneral repairs & maintenanceAuto engine diagnostic
InkedLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I went their on a whim after going to several other places that said what I was asking could not be done, meanwhile I knew they were incorrect, spoke to Matt who was very helpful, he immediatly crawled under the car and fixed the problem, great guy, great attitude and service. I will be taking all my vehicles there…

Great price
DanielLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Been a Customer since 1989 ? Most Honest Place around! And John ran an Honest Crew that you could Always trust to get it right! John Earned his Retirement 🙏🙏I wish I knew he was retiring? But he went out with Grace and passed the torch to Matt ! And Matt learned from the Very Best

NinoLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Johnny, took great care of me as a 1st time customer with transmission work. Everyone else tried to rip my off with over $3500 price and Let's just say Johnny was the best for me and the work is still holding up. Work was done in 2022 and its 2026 and no issues with the transmission. This review is so over due,…

Great priceTransmission

Photos

Customer reviews

4.9 ★★★★★ 142 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ryan PiottiLocal Guide · 25 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best mechanics in the Tri-State area! Honest, reasonable, fast. What more could you want!

David Paterniti8 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been going here for about 6 years now. Matt is great took care of my inspection and fixed my radio. I can’t recommend this place enough. Always great communication and easy going.

Zach RosennLocal Guide · 34 reviewsTotal number of Google reviews Zach has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Matt and the crew over there are fantastic, good honest people. Not looking to gouge you but just looking to fix whatever problem you're having. Highly recommend seeing them for your auto needs

  • Services: Auto glass repair, General repairs & maintenance, Auto engine diagnostic, A/C installation & repair, Air conditioning, Battery, Oil change
Inked SocietyLocal Guide · 20 reviewsTotal number of Google reviews Inked has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I went their on a whim after going to several other places that said what I was asking could not be done, meanwhile I knew they were incorrect, spoke to Matt who was very helpful, he immediatly crawled under the car and fixed the problem, great guy, great attitude and service. I will be taking all my vehicles there from now on without hesitation. Highly recommended

  • Price assessment: Great price
Daniel GLocal Guide · 67 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Been a Customer since 1989 ? Most Honest Place around! And John ran an Honest Crew that you could Always trust to get it right! John Earned his Retirement 🙏🙏I wish I knew he was retiring? But he went out with Grace and passed the torch to Matt ! And Matt learned from the Very Best

Tobias SchoenwandtLocal Guide · 32 reviewsTotal number of Google reviews Tobias has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Matt and his gang treat us like family.

  • Price assessment: Great price
NinoLocal Guide · 89 reviewsTotal number of Google reviews Nino has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Johnny, took great care of me as a 1st time customer with transmission work. Everyone else tried to rip my off with over $3500 price and Let's just say Johnny was the best for me and the work is still holding up. Work was done in 2022 and its 2026 and no issues with the transmission. This review is so over due, sorry guys for late review. But Accu-Tune is a must use!!!!

  • Price assessment: Great price
  • Services: Transmission
Maria E OrdonezLocal Guide · 44 reviewsTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love this shop, they are very responsible and guarantee their work. I would definitely recommend them.

  • Price assessment: Reasonable price
  • Services: Oil change
Sydney RebhunLocal Guide · 23 reviewsTotal number of Google reviews Sydney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

best garage in philly!

Kim HeardLocal Guide · 15 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been going there for over 20 years and they have given me always the best service the best professionalism they treat women with so much respect and so honest and they will definitely let you know what the problem is before they work on it and that way you have that option to decide what you want to do but always remember that the make and model of your car also depends on the price on what something may cost you because foreign car parts usually cost more compared to American made model vehicles. and always ask questions when you don’t know something or how much it may cause you but for me, they are the best cause they will definitely let you know if they can do it or if they can’t do it because honesty that’s what they are

  • Price assessment: Reasonable price
  • Services: General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Brakes, Oil change

Accu-Tune Inc. on Google Maps →

Business details

  • Address: 2023 S Percy St, Philadelphia, PA 19148
  • Phone: (215) 551-7559
  • Service area: Philadelphia, PA