Carpet cleaning service · North Port, FL · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 39 grout cleaningiPosition by Experts Score among all companies we track in this category. · better than 74%
5.0★★★★★134 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently report that the cleaning service is thorough, professional, and reasonably priced. Reviews highlight effective results on tile, grout, rugs, and carpets, often noting that surfaces appear renewed. Staff are described as friendly, punctual, and communicative, with one reviewer specifically mentioning timely updates regarding arrival times. The only noted criticism involves a single instance where grout cleaning did not meet expectations.
Google rating: 5.0 out of 5 from 134 reviews (99% five-star).
Reviews on this page: 134 Google reviews (115 with written comments, 8 with photos).
Owner responses: the business replied to 6% of reviews.
Most recent review: October 21, 2026.
Service: Grout Cleaning Service serving North Port, Florida.
Data from Google, last updated October 26, 2026.
Score profile vs other grout cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
This companyGrout Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Accurate Carpet & Tile Cleaning: 98/100 on this factor. Category median: 95.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Accurate Carpet & Tile Cleaning: 99/100 on this factor. Category median: 95.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Accurate Carpet & Tile Cleaning: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Accurate Carpet & Tile Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Accurate Carpet & Tile Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
–
Bar = this company · dark tick = category median.
Star ratings
134 Google reviews we collected
5.0of 5
5 stars13399%
4 stars00%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 115 written reviews
100%praise
Praise219100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price133%
Reasonable267%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6228%
Would recommend4822%
Staff & attitude4520%
Speed & response3114%
Price & value2110%
Honesty & trust73%
Communication63%
What customers talk about
We read 115 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Second time i have used Donato and Steve as they were so thorough last time i used them.”
“I would recommend them to any Thor tile or Capet cleaning.”
“Highly recommend for professional cleaning services.”
“Quick to fit you into the schedule and the attention to details is unmatched.”
“Professional, on time, reasonably priced and friendly.”
“They are friendly, considerate, professional, forthcoming, honest, and I love how great the floor looks when we walk in.”
“Not only does Don call you back, he communicate so well.”
People customers mention
Donato11 reviews
Don6 reviews
Steve3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Accurate Carpet & Tile Cleaning for 5 kinds of job. Pick one to see what they paid and said.
Kris5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★
Second time i have used Donato and Steve as they were so thorough last time i used them. Tile floors, area rugs and sectional looked brand new!. Very friendly & professional. Thought value for the quality was fair price. I will continue to use them and highly recommend!
Second time i have used Donato and Steve as they were so thorough last time i used them. Tile floors, area rugs and sectional looked brand new!. Very friendly & professional. Thought value for the quality was fair price. I will continue to use them and highly recommend!
Price assessment: Reasonable price
Price: $500+
Services: Upholstery cleaning, Area rug cleaning
Brian Berke10 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Donato did a fantastic job. He took his time and checked his work when he finished. Friendly and professional. Reasonably priced. I highly recommend Accurate.
Sandy D6 reviewsiTotal number of Google reviews Sandy has written across all businesses on Google Maps, not just this one.
Love using this company. Quick to fit you into the schedule and the attention to details is unmatched. Before and after results are a reflection of the dedication to the service. Will use and refer anytime I can!
The Event Center2 reviewsiTotal number of Google reviews The has written across all businesses on Google Maps, not just this one.
I’m so grateful a friend referred us to them. Our tile floor is about 20 years old and now it looks almost brand new! Kudos big time to the owner and his associate. They both worked diligently to make sure they were able to make it look good; especially on the grout! Thank you!!!
Price assessment: Reasonable price
Services: Service not listed
Margaret Whitney8 reviewsiTotal number of Google reviews Margaret has written across all businesses on Google Maps, not just this one.
