Pest control service · San Antonio, TX · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%27+1.9Craft & service penalty93−0.7Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#120 of 186 wildlife removal servicesiPosition by Experts Score among all companies we track in this category. · better than 36%
4.9★★★★★757 Google reviews · 12 photos
94%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
38%reviews answered by the owner
$111typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Accurate Pest Control 4.9 out of 5 based on 757 reviews, frequently praising technicians for their punctuality, friendly demeanor, and effective treatment of ants, roaches, and wasps. Customers often highlight the company's long-term reliability and thorough service in both residential and commercial settings. However, some lower-rated reviews cite inconsistent results, unreturned calls, and poor communication as recurring issues that negatively impacted their experience.
Google rating: 4.9 out of 5 from 757 reviews (94% five-star).
Reviews on this page: 757 Google reviews (507 with written comments, 4 with photos).
Owner responses: the business replied to 38% of reviews.
Most recent review: October 28, 2026.
Service: Wildlife serving San Antonio, Texas.
Data from Google, last updated November 1, 2026.
Score profile vs other wildlife removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Accurate Pest ControlWildlife Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Accurate Pest Control: 91/100 on this factor. Category median: 93.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Accurate Pest Control: 93/100 on this factor. Category median: 90.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Accurate Pest Control: 93/100 on this factor. Category median: 97.A
93
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Accurate Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Accurate Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Accurate Pest Control: 27/100 on this factor. Category median: 88.D
27
Bar = this company · dark tick = category median.
Star ratings
757 Google reviews we collected
4.9of 5
5 stars71094%
4 stars304%
3 stars30%
2 stars30%
1 star111%
Praise vs complaints
Phrases our text analysis found in 507 written reviews
98%praise
Praise82198%
Complaints162%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price5238%
Reasonable8058%
Overpriced11%
Not sure54%
$111+5% vs typical wildlife removal services
Middle half of what 88 customers paid ($91–$144) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude26532%
Speed & response17020%
Quality & results16720%
Would recommend10613%
Honesty & trust496%
Communication465%
Price & value344%
What customers talk about
We read 507 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He is always professional, friendly, and efficient.”
“They’re always on top of things and quick to respond if there’s any issues.”
“He does an outstanding job, always kind and courteous with excellent service.”
“Unfortunately nice didn't fix my problem one bit.”
“Therefore, I highly recommend, Accurate Pest Control for anybody looking for a reliable, professional service!”
“I would not recommend this product.”
“He is knowledgeable, professional, thorough, and genuinely cares about his customers.”
“Great communication on ETA and service is always well done!”
“The price was so reasonable,I wasn’t upsold for anything else.”
“Very expensive plus they don't stand behind their work.”
People customers mention
Paul58 reviews
John14 reviews
Patrick6 reviews
Technician6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Accurate Pest Control for 8 kinds of job. Pick one to see what they paid and said.
JJani5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Had the crazy raspberry ants. They did sprat well. Our lot is almost 3/4 acre and lots of obstacles .
Paid $140–160Great price
Jjanice5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Paul is our pest control professional and does such a thorough job inside and out treats our office building as if he was treating for his own home! So friendly and professional. We highly recommend Accurate and Paul!!
Paid $100–120Great priceService not listed
WWilliam5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We see Paul every 3 months or so for quarterly pest control service. Really enjoy his good nature and professionalism.
Paid $100–120Reasonable priceService not listed
KKenneth6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Outstanding service and highly qualified and friendly technicians. We have used your service now for over 30 years and we are more than satisfied with your OUTSTANDING SERVICE.
THANK YOU!
Paid $80–100Great priceGeneral pest inspectionCockroach extermination
MMark11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Exterminator did a through job. We're seeing a lot less water bugs since the visit.
Paid $160–180Reasonable priceService not listed
FFrancesLocal Guide · 72 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Great customer service from Patrick who was very thorough from the initial visit, to understanding my critter concerns and did a thorough review of the house! He found the hole where the raccoon (which was trapped after the storm Friday night), was getting into the main house. He set up the trapping equipment and…
Paul is very nice and friendly man. He does his job exceptionally well. I appreciate his service.
Price assessment: Not sure
Services: Service not listed
Pest type: Ants, Rodents, Cockroaches, Other
Response from the owner · 4 days ago
We appreciate your kind words about our team's professionalism and dedication. Thank you for sharing your positive experience with Accurate Pest Control.
C
Carol Lois Hackett1 reviewiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
We've used Accurate Pest Control for several years and always very satisfied with our pest control needs being taken care of by Benjamin. He does an outstanding job, always kind and courteous with excellent service. We highly recommend to all in need. Thank You
Response from the owner · a week ago
Thank you for sharing your ongoing satisfaction and kind words about our team's service. We appreciate your recommendation and support of Accurate Pest Control.
M
Mark Gerhart11 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
I’ve worked for the company. I work at for almost 20 years and we’ve always used accurate. They’re always on top of things and quick to respond if there’s any issues. Paul Is our technician and he always friendly, efficient and helpful. It’s effective and accurate, would recommend!!
Response from the owner · 2 weeks ago
Krystle, thank you for your continued trust and recommendation. We are glad Accurate Pest Control has met your needs with reliable and responsive service.
A
April Petersen7 reviewsiTotal number of Google reviews April has written across all businesses on Google Maps, not just this one.
Paul has been assist us with our pest control service in our facility and does an outstanding job. He is always friendly, engaging, and very professional throughout the entire visit.
He takes the time to make the visit pleasant and demonstrates excellent customer service. Paul is a great asset to their team and takes great pride in his work and is personable.
Therefore, I highly recommend, Accurate Pest Control for anybody looking for a reliable, professional service!
Price assessment: Not sure
Services: Service not listed
Pest type: Other
Response from the owner · 3 weeks ago
April, thank you for highlighting the professionalism and care you receive. We appreciate your recommendation of Accurate Pest Control for reliable service.
J
janice flanigan5 reviewsiTotal number of Google reviews janice has written across all businesses on Google Maps, not just this one.
Paul is our pest control professional and does such a thorough job inside and out treats our office building as if he was treating for his own home! So friendly and professional. We highly recommend Accurate and Paul!!
Price assessment: Great price
Price: $100–120
Services: Service not listed
Pest type: Ants, Termites, Rodents, Cockroaches, Spiders
Response from the owner · 3 weeks ago
Janice, your recognition of our team's thoroughness and professionalism means a great deal. Thank you for recommending Accurate Pest Control so highly.
