Water purification company · Palmetto, FL · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%95+29.2Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 40 water purification servicesiPosition by Experts Score among all companies we track in this category. · better than 69%
5.0★★★★★39 Google reviews · 11 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Accurate Water Filtration & Pump Service at a glance
Customers describe Accurate Water Filtration & Pump Service as a responsive and knowledgeable provider that handles water purification and well pump repairs. Reviewers frequently highlight the company's punctuality, clear communication, and fair pricing, noting that staff members explain system details and offer maintenance tips without applying high-pressure sales tactics. The business maintains a perfect five-star rating from thirty-nine reviews, with the owner replying to ninety-five percent of feedback. No recurring criticisms appear in the provided excerpts, as all listed reviews are positive.
Google rating: 5.0 out of 5 from 39 reviews (100% five-star).
Reviews on this page: 39 Google reviews (38 with written comments, 1 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: October 12, 2026.
Service: Water Purification Service serving Palmetto, Florida.
Data from Google, last updated October 31, 2026.
Score profile vs other water purification services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyWater Purification Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Accurate Water Filtration & Pump Service: 97/100 on this factor. Category median: 88.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Accurate Water Filtration & Pump Service: 95/100 on this factor. Category median: 86.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 85.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Accurate Water Filtration & Pump Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 71.–
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Bar = this company · dark tick = category median.
Star ratings
39 Google reviews we collected
5.0of 5
5 stars39100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 38 written reviews
98%praise
Praise9998%
Complaints22%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response2121%
Would recommend2020%
Staff & attitude1717%
Price & value1313%
Quality & results1111%
Communication1010%
Honesty & trust99%
What customers talk about
We read 38 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are very responsive, professional, and price fairly.”
“Duane was very response, detailed and overall service was 5 stars.”
“I have a unique system, and they are knowledgeable and willing to go the extra mile to help me whenever there is an issue.”
“Excellent communication, fair and easy to understand pricing, good people.”
“Truly outstanding service from a professional organization that really values their customers and appreciates clean and great tasting water.”
“Working with Duane was easy and communicative from the beginning.”
“It goes without saying, Accurate water will be the ONLY company we trust and use in the future for our well.”
People customers mention
Duane14 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
EErin6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I cannot recommend Accurate Water highly enough. I have a unique system, and they are knowledgeable and willing to go the extra mile to help me whenever there is an issue. Duane has even spent extra time to teach me how to take care of my well and troubleshoot issues. They are very responsive, professional, and price fairly. Thank you!
SShanna4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
We purchased a water filtration system from Accurate Water Filtration and are so pleased with the results. Working with Duane was easy and communicative from the beginning. Easy scheduling, professional and respectful employees. The water quality in our home has significantly improved - no more "rotten eggs" smell.…
TThomas4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Truly outstanding service from a professional organization that really values their customers and appreciates clean and great tasting water. They work hard and pay attention to the details others overlook. Excellent communication, fair and easy to understand pricing, good people. Highly recommended.
SSLocal Guide · 42 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Duane was very response, detailed and overall service was 5 stars. We did not feel oversold, rather we received the right solution for our home at a reasonable price. Every other vendors was high pressure and severely over priced. Very happy with our new whole house system.
Llaurie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Duane and his company were fantastic! We had him install the water system for the house and we noticed an immediate improvement of the way our water tasted and felt. Thanks Duane, we love the new system. Scott and Laurie
JJennifer8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
After Hurricane Ian in 2022, our prior filtration company became unresponsive despite the fact that we had experienced significant flooding and potential water contamination. We were lucky enough to find Duane at Accurate Water Filtration and Pump Service and have been customers since. Small company, very well run,…
I cannot recommend Accurate Water highly enough. I have a unique system, and they are knowledgeable and willing to go the extra mile to help me whenever there is an issue. Duane has even spent extra time to teach me how to take care of my well and troubleshoot issues. They are very responsive, professional, and price fairly. Thank you!
Response from the owner · 2 weeks ago
Thank you for the nice review! It's a pleasure working for you.
S
Shanna Spade4 reviewsiTotal number of Google reviews Shanna has written across all businesses on Google Maps, not just this one.
We purchased a water filtration system from Accurate Water Filtration and are so pleased with the results. Working with Duane was easy and communicative from the beginning. Easy scheduling, professional and respectful employees. The water quality in our home has significantly improved - no more "rotten eggs" smell. Our hair and skin have never been healthier. Do your family and home a huge favor and get your water filtration from Accurate Water Filtration & Pump Service. ⭐⭐⭐⭐⭐
T
Thomas Murphy4 reviewsiTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Truly outstanding service from a professional organization that really values their customers and appreciates clean and great tasting water. They work hard and pay attention to the details others overlook. Excellent communication, fair and easy to understand pricing, good people. Highly recommended.
S
S FLocal Guide · 42 reviewsiTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
Duane was very response, detailed and overall service was 5 stars. We did not feel oversold, rather we received the right solution for our home at a reasonable price. Every other vendors was high pressure and severely over priced. Very happy with our new whole house system.
Response from the owner · a year ago
Thank you so much for the great review! It was a pleasure doing business with you.
L
laurie Moulliet5 reviewsiTotal number of Google reviews laurie has written across all businesses on Google Maps, not just this one.
Duane and his company were fantastic! We had him install the water system for the house and we noticed an immediate improvement of the way our water tasted and felt. Thanks Duane, we love the new system. Scott and Laurie
Response from the owner · 2 years ago
Thank you so much for the review! We appreciate your business!
J
Jennifer P8 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
After Hurricane Ian in 2022, our prior filtration company became unresponsive despite the fact that we had experienced significant flooding and potential water contamination. We were lucky enough to find Duane at Accurate Water Filtration and Pump Service and have been customers since. Small company, very well run, very responsive and knowledgeable. We are on a six-month maintenance schedule, and have had to request additional help from Duane and staff in between at times due to well issues (not filtration issues). Consistently great customer service. Recommend without reservation.
Response from the owner · 2 years ago
Thank you so much for the review! We appreciate you.
B
Brian Rivera2 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Sadly, it is not often anymore when you get quality work and great customer service.at a very reasonable price. I had a well issue and Duane quickly responded. Within an hour my well was working flawlessly again. I don’t usually post but this is third time I had a well/plumbing issue. He was originally recommended by a neighbor whose opinion I respect. I have had no repeat issues where Duane was involved. I just wanted to throw my two cents in for a hard working man that knows his business well and charges a very reasonable rate. Well deserved, yes I made it “punny.” Thanks, Duane. Hopefully no further well or plumbing issues anytime soon. I highly recommend.
Response from the owner · 2 years ago
Awesome review and I appreciate working with great customers like you. See you soon!
D
Dale Farrell2 reviewsiTotal number of Google reviews Dale has written across all businesses on Google Maps, not just this one.
Duane was very professional and explained what he was recommending, and why, for our new water filtration system for our home. He provided a detailed estimate which agreed to the final bill and installation was smooth, quick, and caused minimal disruption for us. We are also going to use Accurate Water Filtration & Pump Service for ongoing semi-annual monitoring of our system. We highly recommend Duane.
Response from the owner · 2 years ago
Thank you so much for choosing Accurate Water Filtration! We appreciate your business.
A
Allie Cowherd4 reviewsiTotal number of Google reviews Allie has written across all businesses on Google Maps, not just this one.
Duane was super knowledgeable! He also was very timely in getting out to my house to diagnose the problem, treat it and followed up afterwards to make sure I was happy! Great service! Highly recommend!!!
Response from the owner · 2 years ago
Thank you for your business and for choosing Accurate Water Filtration.
J
Justin CheekLocal Guide · 20 reviewsiTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Duane was beyond great. He fixed multiple issues with our well quickly and efficiently. The same issues that 2 other companies couldn’t fix prior to him coming out. Duane also took the time out to explain the system as we have never had a well before. It goes without saying, Accurate water will be the ONLY company we trust and use in the future for our well. Thanks again!
