Experts Reviews · Company report
Ace Auto Repair & Tire logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%65+4.6Craft & service penalty81−1.9Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Ace Auto Repair & Tire

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #400Position by Experts Score among all companies we track in this category. of 622 auto repair shops · 4.8★ from 926 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ace Auto Repair & Tire is better than 84% of auto repair shops.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ace Auto Repair & Tire is better than 75% of auto repair shops.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ace Auto Repair & Tire is better than 81% of auto repair shops.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ace Auto Repair & Tire is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ace Auto Repair & Tire is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ace Auto Repair & Tire is better than 65% of auto repair shops.B
65

Reviews for your job

Customers hired Ace Auto Repair & Tire for 8 kinds of job.

Ace Auto Repair & Tire for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.49
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 417
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 49 Google reviews tagged “Auto engine diagnostic” · showing 40

Matt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

First time experience at Ace Auto and it was terrific! Knowledgeable and very friendly staff - and they take the time to explain why certain services are recommended after running diagnostic tests on your car. There’s no heavy sales tactics - it’s simply, ‘this is what we see, you can have it fixed now or do it…

Reasonable priceAuto engine diagnosticWheel alignmentAuto tire replacement
Steve8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ace did a great job replacing the oil cooler, valve cover gaskets and spark plugs on my 2014 Jeep Grand Cherokee. Excellent communication and estimate was aligned with what I expected for the Seattle area. Highly recommend!

Customer photo from Steve's review
Reasonable priceAuto engine diagnosticGeneral repairsAuto maintenance
TerryLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The guys at Ace Auto Repair were great 👍 They did a complete diagnostic test and repaired my car within 24 hours so I could get back on the road quickly.

Reasonable priceTransmissionElectrical repairAuto engine diagnostic
Nola5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great people here! Excellent service at a fair price. Had several maintenance issues plus new tires and they did it all. Car rides like new! Thanks team!

Great priceTiresSteering & suspension repairAuto engine diagnostic
MylesLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very friendly service. They were able to work with me on rescheduling an appointment.

Auto engine diagnosticGeneral repairsOil change
Carolyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’m a new transplant to Seattle and hadn’t established myself yet with an auto service shop. Had an unfortunate incident where my car broke down and needed to be towed — Ace Auto was coincidentally the nearest service locale. They took incredibly good care of me! Clear communications, good turn-around time, fair…

Great priceAuto engine diagnosticGeneral repairsAuto tire replacement
Spencer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Honest and thorough auto shop. I used to live in the neighborhood and was referred to Ace by another neighbor. After I moved away, I still come here. They have always treated me and my car well. I'm a former automotive engineer and I appreciate receiving the full system diagnostic every time I visit.

Reasonable priceElectrical repairTiresSteering & suspension repair
cynthiaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Trevor did a great job explaining all my needed services and why.. They were all awesome and the prices can't be beat. Thank you guys for keeping my little jeep on the road and running better than ever! 100% would recommend Ace!

Great priceAuto engine diagnosticAuto maintenanceOil change
Mike11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great shop. Dave and Trevor in the front office provide clear and transparent communication. The work is top notch. Whether doing regular service or working through insurance, I highly recommend Ace Auto Repair & Tire.

Air & cabin filter replacementTiresSteering & suspension repair
Artsydonna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Love the thoroughness and quality service at Ace. Great communication, service and attitude. We take all our vehicles here and will continue to recommend to friends. Special shout out to our favorite mechanic- Jonathan!

Brake service & repairAuto engine diagnosticElectrical repair
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They performed amazing work for me!

Auto exhaust system repairBrake service & repairElectrical
JillianLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cannot say enough about how incredible the service is here. This team goes above and beyond to help. Our car went out 30 minutes outside of Seattle and after we towed it to Ace, we found out it was totaled. They were extremely generous, honest, patient and kind. We will continue to do our auto services here! Look at…

Auto engine diagnosticElectrical repair
Caren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As always, everyone at Ace is friendly, incredibly helpful, and thorough. They keep you informed of everything that is happening with text messages, their work is outstanding and their prices very reasonable. It’s the only place I’ll take my truck!

Air & cabin filter replacementAuto engine diagnosticGeneral repairs
Edward7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brought car in for a diagnostic check, it was completed within an hour and got a link with all the information I needed to know. It was quick and amazing details on the diagnostic. I even got videos of the things they checked on the car! 10/10 would recommend

Auto engine diagnostic
Stuart2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Got my 2002 Subaru WRX back in peak shape after sitting for quite some time with various issues. Thanks guys!

BrakesAuto engine diagnosticTires
Spencer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My car needed extensive repairs which I thought would take a long time based on other auto shops but Ace Auto Repair & Tire Pros surprised me with a call saying it was ready for pick up. Very Efficient, Thorough, and friendly.

Auto engine diagnosticGeneral repairsOil change
Pat10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service— in fact haven’t needed to return. Will wait a year and definitely go back

Auto engine diagnosticTires
HT5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I received a recommendation for repairs and took my vehicle. Ace Auto was transparent in their service/price, and provided an excellent service. They completed repairs at the time projected, and they also provided great follow-up. I highly recommend Ace Auto Repair.

Auto engine diagnosticGeneral repairsOil change
monica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great place to take your car! Very professional, East to work with and responsive. Repairs were done quickly and both my Jeep and Ford are running better than ever!

A/C installation & repairAir & cabin filter replacementAuto A/C replacement
Grace3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everyone who works here is so nice. It's easy to make an appointment (& you can do it online or via text), you get really clear reports with pictures before they talk to you about pricing, & they get the work done quickly. I've had a lot of weird engine issues this year & they've always been lovely & done a great job.

Auto engine diagnosticEngine repair
Kyle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service. They send you pictures of all of their repairs and potential problems with your car so you know what’s actually going on. No hassles, great communication, and they always seem to be early or right on with their estimates for how long work will take.

Air & cabin filter replacementBrakesAuto engine diagnostic
Devon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Came in with severe stalling issues. They provided excellent, detailed diagnostics, and only fixed what was strictly necessary. They were exceedingly communicative and allowed me to make the calls regarding if I wanted anything else fixed, plus were helpful with explaining recommended services. Some services…

Auto engine diagnosticOil changeVehicle Inspection
Larry9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Easy to schedule an appointment, service when scheduled, price same as estate. Ace is professional & friendly!

Auto maintenanceAuto engine diagnosticElectrical repair
JosephLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I suppose my family and I are considered "regulars" here now, so, as a regular, I'll give my reasons for sticking with Ace. My family has been going here for a year or so and have had a great experience with all of our vehicles. From minor repairs to more major stuff, these guys have you covered. They take pride and…

BrakesAuto engine diagnosticGeneral repairs
Rowe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My first time having a car in 10 years after being a bus commuter, and these guys made the process feel super easy and understandable. They take pictures/videos of the car parts that need repairs to show what’s going on. They are incredibly thorough and after they worked on it & sent me a full diagnostic report, I…

Auto engine diagnosticGeneral repairsOil change
Nick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I appreciate their good work and willingness to talk me through the issues with my car and the options I have.

BatteryAuto engine diagnostic
Jessica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional, friendly, and thorough service with excellent communication. Definitely recommend!

Auto engine diagnosticExhaust
Chambre5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

My check engine light came on and I was able to get an appointment within a few days and get my car fixed up quickly!

Auto engine diagnosticElectrical repair+ Punctuality+ Quality+ Professionalism
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Great experience and friendly staff. I liked getting a breakdown via email and text of what work needed to be done instead of just a phone call.

Auto engine diagnosticOil changeTransmission
Tiwania11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional experience. I am a woman of color and I didn't feel any different from anyone else which for me was a different experience. I received a detail list of what needed to be repaired. Trevor walked me through on each item, followed up to inform me how my repairs were going. This was by far…

Auto engine diagnosticSteering & suspension repairWheel alignment
RahulLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dave, Nate and the rest of the team were very professional and knowledgeable. They helped diagnose my engine problems, and I loved the setup they have where they send out a detailed report of all the problems they find and don't make you commit to any fixes before diagnosing the problem. Everything was so transparent and smooth.

Auto engine diagnosticTires+ Punctuality+ Quality+ Professionalism
Dylan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've been using this shop for my aging Jeep for many years, and they are always professional and courteous. They do good work at a reasonable price. I have two examples of when they went above and beyond. Once I left my car for them to diagnose a sound coming from the axle. He called me to say they figured it out…

Brake service & repairElectricalAuto engine diagnostic+ Professionalism
Christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

They are totally professional, love that they send a diagnostic breakdown by email highlighting what should be a priority! They are the best!

Auto engine diagnosticOil changeSteering & suspension repair+ Punctuality+ Quality+ Professionalism
brooke14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Dave is great! I came in for a check engine light and they were able to fix everything quickly. I would recommend Ace Auto Repair, they have fantastic service and I will continue to go here for anything that comes up in the future.

Brake service & repairBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
merle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My Jeep was experiencing engine performance issues and the check engine light came on. I took my Jeep to ACE. Elijah was great and had my vehicle checked in fast. As a result of the engine light diagnostic check, it was revealed I had to have 3 coils replaced, spark plugs and wires replaced and fuel induction…

Auto engine diagnostic+ Punctuality+ Quality+ Professionalism
TravisLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fast and professional. Super reliable and can’t beat the prices.

Brake service & repairBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
BrianLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our go to mechanic to service our older (but nice) vehicles. Great service, communication, and more. Front office staff is top notch. They all seem to really care about the quality of their service, setting expectations, and more. We'll keep coming back.

Auto engine diagnosticGeneral repairs & maintenanceSteering & suspension repair+ Professionalism+ Value
Aaron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Friendly prompt and professional. I take my two vehicles here for their tire needs and am always pleased with their work and service.

Auto engine diagnosticTires+ Quality+ Professionalism
DavidLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is the very best shop I have ever gone to. They are 35 miles away from me as well. They are honest, and are there to help. Eric snd Elijah work very well together. They are courteous and professional. There was something I thought I needed and they told me that I did not need it and explained why. That type of…

Auto engine diagnosticWheel alignmentService not listed+ Punctuality+ Quality+ Professionalism
MarcelLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Exceeded my expectations in every way. The repair was performed faster and cost less than I expected, AND they explained what had gone wrong and what to look for in the future. I'd give 6 stars if I could! Ace/Tire Pros has earned my business indefinitely in the future. Thanks!

Auto engine diagnosticTires+ Punctuality+ Quality+ Professionalism

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 76%Overpriced 0%Not sure 2%

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