Ace Auto Repair & Tire logo

Ace Auto Repair & Tire

Auto repair shop · Seattle, WA · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%65+4.6Craft & service penalty81−1.9Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#400 of 622 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 36%
4.8 ★★★★★ 926 Google reviews · 24 photos
92%five-star reviews
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
3.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
70%reviews answered by the owner
Oct 2026latest review

Ace Auto Repair & Tire at a glance

Customers frequently praise the shop for transparent pricing, thorough vehicle inspections, and clear communication regarding repair needs. Many highlight the speed of service, noting that repairs are often completed within a day, along with friendly staff who explain diagnostics without pushing unnecessary work. However, some lower-rated reviews criticize the markup on parts and mention instances of unresolved issues or delays in completing scheduled tire changes.

  • Google rating: 4.8 out of 5 from 926 reviews (92% five-star).
  • Reviews on this page: 925 Google reviews (727 with written comments, 13 with photos).
  • Owner responses: the business replied to 70% of reviews.
  • Most recent review: October 30, 2026.
  • Service: Auto Repair Shop serving Seattle, Washington.

Data from Google, last updated November 2, 2026.

Score profile vs other auto repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction84Reliability75Craft & service81Value100Momentum100Replies to reviews65Satisfaction: 84 (median 87)Reliability: 75 (median 85)Craft & service: 81 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 65 (median 57)
Ace Auto Repair & TireAuto Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ace Auto Repair & Tire: 84/100 on this factor. Category median: 87.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ace Auto Repair & Tire: 75/100 on this factor. Category median: 85.B
75
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ace Auto Repair & Tire: 81/100 on this factor. Category median: 99.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ace Auto Repair & Tire: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ace Auto Repair & Tire: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ace Auto Repair & Tire: 65/100 on this factor. Category median: 57.B
65

Bar = this company · dark tick = category median.

Star ratings

925 Google reviews we collected

  • 5 stars85292%
  • 4 stars293%
  • 3 stars71%
  • 2 stars40%
  • 1 star334%

Praise vs complaints

Phrases our text analysis found in 727 written reviews

  • Praise1,41497%
  • Complaints393%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1022%
  • Reasonable3476%
  • Overpriced00%
  • Not sure12%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude32522%
  • Speed & response28720%
  • Quality & results23916%
  • Price & value21415%
  • Honesty & trust1369%
  • Would recommend1279%
  • Communication1259%

What customers talk about

We read 727 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Actual local shop with comforting authentic vibes and friendly people while still being up to the minute tech.”
    “Also, the owner is very rude when I asked him to honor his warranty.”
  • “Extremely professional, reasonably priced and quick.”
    “do not delay maintenance and risk exchanging your entire life for a couple hours of your time.”
  • “Great people here Chris and Trevor and the rest do a really fantastic job in the spirit of Dave… except they don’t have their husky walking on the tre…”
    “I had a terrible experience here.”
  • “And prices seem reasonable for tires and engine service.”
    “…t come back after 1 week and say pay again 385$ so bed experience and very expensive for repairs car thanks…”
  • “Always super helpful and transparent with their pricing.”
    “They are not at all transparent with the charges they’ll impose on you.”
  • “Love the service, and highly recommend anyone that needs reliable mechanics!”
    “…here, any service work is just as expensive as the dealer and i would highly recommend any other repair facility over this one.…”
  • “Really great communication and thorough job, lifted my truck and fixed my AC all in one week.”

People customers mention

  • Dave 44 reviews
  • Trevor 19 reviews
  • Pros 19 reviews
  • Chris 15 reviews
  • Paul 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Ace Auto Repair & Tire for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Dana9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Actual local shop with comforting authentic vibes and friendly people while still being up to the minute tech. Neighborhood treasure!

Reasonable priceBrake service & repairAuto maintenanceOil change
Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Ace is such a great auto shop! Always super helpful and transparent with their pricing. I love that they always do a full inspection on my car as well. It genuinely feels like you’re in good hands.

Transmission
Jaycee7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Extremely professional, reasonably priced and quick. I can’t thank the guys at Ace repair shop enough!!!

CyrilLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The service was fast and professional, and I enjoyed each of my interactions with staff. I’ll definitely keep these guys in mind for future repair and replacement needs.

Reasonable priceTires
MyLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great people here Chris and Trevor and the rest do a really fantastic job in the spirit of Dave… except they don’t have their husky walking on the treadmill like Dave did. Friendly, superior workmanship. Why I keep coming back!

Reasonable price
Brent7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

A friend recommended Dave and team about 3 years ago and I have been here ever since then. I appreciate the photo documentation they do to show what the concerns are and the priority to address them or not. We will continue to bring our Toyota here in the future.

Great priceGeneral repairsWheel alignmentBrake service & repair

Photos

Customer reviews

4.8 ★★★★★ 926 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Dana Sweeney9 reviewsTotal number of Google reviews Dana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Actual local shop with comforting authentic vibes and friendly people while still being up to the minute tech. Neighborhood treasure!

  • Price assessment: Reasonable price
  • Services: Brake service & repair, Auto maintenance, Oil change
Anne Haveman5 reviewsTotal number of Google reviews Anne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ace is such a great auto shop! Always super helpful and transparent with their pricing. I love that they always do a full inspection on my car as well. It genuinely feels like you’re in good hands.

  • Services: Transmission
Jaycee Potter7 reviewsTotal number of Google reviews Jaycee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Extremely professional, reasonably priced and quick. I can’t thank the guys at Ace repair shop enough!!!

Mindy Crum15 reviewsTotal number of Google reviews Mindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've had nothing but great experiences with Ace. Highly reccomend!

Cyril BurchenalLocal Guide · 26 reviewsTotal number of Google reviews Cyril has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The service was fast and professional, and I enjoyed each of my interactions with staff. I’ll definitely keep these guys in mind for future repair and replacement needs.

  • Price assessment: Reasonable price
  • Services: Tires
Ruth GregoryLocal Guide · 8 reviewsTotal number of Google reviews Ruth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It’s a nice auto shop Update for 2026, service is still great

  • Services: General repairs
  • Services: Oil change
Response from the owner · 4 years ago

We appreciate your kind words and 5 stars, Ruth! Dave

My Humble SoliloquyLocal Guide · 67 reviewsTotal number of Google reviews My has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great people here Chris and Trevor and the rest do a really fantastic job in the spirit of Dave… except they don’t have their husky walking on the treadmill like Dave did. Friendly, superior workmanship. Why I keep coming back!

  • Price assessment: Reasonable price
Response from the owner · 2 weeks ago

Thank you for your patronage and business! Dave

Brent Roberts7 reviewsTotal number of Google reviews Brent has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A friend recommended Dave and team about 3 years ago and I have been here ever since then. I appreciate the photo documentation they do to show what the concerns are and the priority to address them or not. We will continue to bring our Toyota here in the future.

  • Price assessment: Great price
  • Services: General repairs, Wheel alignment, Brake service & repair, Oil change
Response from the owner · 2 weeks ago

Thank you!! Dave

William Sheehan1 reviewTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really great communication and thorough job, lifted my truck and fixed my AC all in one week. These guys are the best

Response from the owner · 2 weeks ago

Thank you for the great review! Dave

Isaac De la luz1 reviewTotal number of Google reviews Isaac has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente servicio

Response from the owner · 2 weeks ago

Thank you! Dave

Ace Auto Repair & Tire on Google Maps →

Business details