G and M Auto Repair logo

G and M Auto Repair

Auto repair shop · Seattle, WA · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%36+2.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#107 of 622 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 83%
5.0 ★★★★★ 132 Google reviews · 15 photos
98%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
8%reviews answered by the owner
Oct 2026latest review

G and M Auto Repair at a glance

Google reviewers rate G and M Auto Repair five stars based on 132 reviews. Customers frequently highlight same-day appointments, quick turnaround times, and fair pricing for services including brake replacements, oil changes, and auto body work. Staff members are described as knowledgeable and communicative, often explaining issues clearly and identifying unnecessary repairs to save money. The owner responded to eight percent of the reviews.

  • Google rating: 5.0 out of 5 from 132 reviews (98% five-star).
  • Reviews on this page: 132 Google reviews (118 with written comments, 8 with photos).
  • Owner responses: the business replied to 8% of reviews.
  • Most recent review: October 31, 2026.
  • Service: Auto Repair Shop serving Seattle, Washington.

Data from Google, last updated November 5, 2026.

Score profile vs other auto repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction98Reliability99Craft & service–Value100Momentum100Replies to reviews36Satisfaction: 98 (median 87)Reliability: 99 (median 85)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 36 (median 57)
G and M Auto RepairAuto Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.G and M Auto Repair: 98/100 on this factor. Category median: 87.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.G and M Auto Repair: 99/100 on this factor. Category median: 85.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.G and M Auto Repair: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.G and M Auto Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.G and M Auto Repair: 36/100 on this factor. Category median: 57.D
36

Bar = this company · dark tick = category median.

Star ratings

132 Google reviews we collected

  • 5 stars12998%
  • 4 stars32%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 118 written reviews

  • Praise27799%
  • Complaints21%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3669%
  • Reasonable1631%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude5219%
  • Speed & response5219%
  • Price & value5018%
  • Quality & results4315%
  • Would recommend3513%
  • Honesty & trust3312%
  • Communication145%

What customers talk about

We read 118 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Exceptional service in a timely manner, professional auto repair”
  • “I had a quick question about my car, and they saw me right away, explained everything, and helped without any hesitation.”
  • “I got a great deal g and m auto repair breaks and oil change service same day I highly recommend thanks G .”
  • “They did an excellent job on my headlight housing plastic welding and fix my bumper.”
  • “Highly recommend this shop, and I’ll definitely be back.”
  • “Knowledgeable, efficient, honest, and kind — I’d be back in a flash.”
  • “He had me in and out in about 30 minutes with my rear tail light issue fixed and a clear explanation of what had gone wrong.”

People customers mention

  • Goytom 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired G and M Auto Repair for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Varvar_m5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Wonderful people work here! I had a quick question about my car, and they saw me right away, explained everything, and helped without any hesitation. Thank you!

Auto maintenance
Abdurrehman2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

I’m very satisfied with their service. Now I consistently visit them for any problem my car has. I highly recommend this shop.

Reasonable priceTransmissionAir & cabin filter replacement
Emlaelu6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I got a great deal g and m auto repair breaks and oil change service same day I highly recommend thanks G .

Peicai5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

They did an excellent job on my headlight housing plastic welding and fix my bumper. Good price with good quality.

Customer photo from Peicai's reviewCustomer photo from Peicai's reviewCustomer photo from Peicai's review
Christian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Got my oil changed and my brake pads replaced today for a great price! Eliyas was incredibly helpful and quick!

Srivarun10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Needed a brake and rotor replacement. Called and they were able to get me in on the same day. Fairest price I found calling around and my repair was done within 30 minutes! Very professional and knowledgeable

Great price

Photos

Customer reviews

5.0 ★★★★★ 132 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Varvar_m5 reviewsTotal number of Google reviews Varvar_m has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful people work here! I had a quick question about my car, and they saw me right away, explained everything, and helped without any hesitation. Thank you!

  • Services: Auto maintenance
Abdurrehman Abdellah2 reviewsTotal number of Google reviews Abdurrehman has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’m very satisfied with their service. Now I consistently visit them for any problem my car has. I highly recommend this shop.

  • Price assessment: Reasonable price
  • Services: Transmission, Air & cabin filter replacement
Emlaelu Worede6 reviewsTotal number of Google reviews Emlaelu has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I got a great deal g and m auto repair breaks and oil change service same day I highly recommend thanks G .

alex fen5 reviewsTotal number of Google reviews alex has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Reliable and loyal Excellent work on my sister and my car

Winifred Abah2 reviewsTotal number of Google reviews Winifred has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Exceptional service in a timely manner, professional auto repair

Peicai Chen5 reviewsTotal number of Google reviews Peicai has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did an excellent job on my headlight housing plastic welding and fix my bumper. Good price with good quality.

Christian Ihekweazu6 reviewsTotal number of Google reviews Christian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Got my oil changed and my brake pads replaced today for a great price! Eliyas was incredibly helpful and quick!

Srivarun Tummarakota10 reviewsTotal number of Google reviews Srivarun has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Needed a brake and rotor replacement. Called and they were able to get me in on the same day. Fairest price I found calling around and my repair was done within 30 minutes! Very professional and knowledgeable

  • Price assessment: Great price
Alexander AurittLocal Guide · 13 reviewsTotal number of Google reviews Alexander has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My man Elyas knows his way around a Toyota. He had me in and out in about 30 minutes with my rear tail light issue fixed and a clear explanation of what had gone wrong. Knowledgeable, efficient, honest, and kind — I’d be back in a flash. For comparison, I’d originally taken the car to the local Toyota dealership, where they wanted to charge literally six times as much just for the initial diagnostic, before doing any repairs, and told me they suspected substantial wiring issues. Turns out we were dealing with two spent bulbs and a blown fuse. Couldn’t have asked for a better experience. Highly recommend this shop, and I’ll definitely be back.

Pg 100s3 reviewsTotal number of Google reviews Pg has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Time efficient and great customer service A+

  • Price assessment: Great price

G and M Auto Repair on Google Maps →

Business details