Experts Reviews · Company report
Ace Auto Repair & Tire logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%65+4.6Craft & service penalty81−1.9Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Ace Auto Repair & Tire

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #400Position by Experts Score among all companies we track in this category. of 622 auto repair shops · 4.8★ from 926 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ace Auto Repair & Tire is better than 84% of auto repair shops.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ace Auto Repair & Tire is better than 75% of auto repair shops.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ace Auto Repair & Tire is better than 81% of auto repair shops.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ace Auto Repair & Tire is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ace Auto Repair & Tire is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ace Auto Repair & Tire is better than 65% of auto repair shops.B
65

Reviews for your job

Customers hired Ace Auto Repair & Tire for 8 kinds of job.

Ace Auto Repair & Tire for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#188 / 408

All 44 Google reviews tagged “General repairs & maintenance” · showing 20

monica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great place to take your car! Very professional, East to work with and responsive. Repairs were done quickly and both my Jeep and Ford are running better than ever!

A/C installation & repairAir & cabin filter replacementAuto A/C replacement
D.J.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I brought my car in to Ace Auto Repair & Tire Pros after my catalytic converter was stolen and to address several other issues with the vehicle. They were able to quickly diagnose the issues, provided a detailed breakdown of recommended work at a reasonable cost, and were honest and easy to communicate with…

Brake service & repairExhaustGeneral repairs & maintenance
Larry9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Easy to schedule an appointment, service when scheduled, price same as estate. Ace is professional & friendly!

Auto maintenanceAuto engine diagnosticElectrical repair
D4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Elijah and all of Dave’s crew took excellent care of my car and me. They had the tires I needed and were very efficient. I was back on the road in no time. The car is running well and I look forward to many miles on the new tires. Excellent service. Thanks!

General repairs & maintenanceTire rotationsTires+ Punctuality+ Quality+ Professionalism
ChristineLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Front desk persons were really friendly and helpful. Worked hard to fit my a/c repair into their already booked day and got everything fixed in the nick of time. They performed a few other repairs of other problems found during diagnostic analysis. Fair pricing and quick turn around time!

A/C installation & repairGeneral repairs & maintenance
AlanLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I live close to Dave's shop and even though there are always places that can change your oil for less money, I go to them because I know they take it seriously and do a fantastic job every single time. Last year they discovered an oil leak on my car that had less than 1K miles before warranty expired, saving me…

Brake service & repairBrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Eric8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service! I brought my 10 year old car in for a spa day that included checking out my squeeky brakes, an oil change, air filter, windshield wipers, and 4 new tires in advance of a road trip. These guys took the time to get an understanding about what kind of conditions I'll be driving in, the differences…

Air & cabin filter replacementBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
KellyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Finding a trustworthy auto shop can be tough (in my experience) but there’s a reason I’ve been going back to Ace for 4 years. Their team is so kind, patient, knowledgeable and transparent about services and what my car needs (or doesn’t need) and never pressure me. They text/email a full report so you can review on…

General repairs & maintenanceOil changeTires+ Quality+ Professionalism
TravisLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fast and professional. Super reliable and can’t beat the prices.

Brake service & repairBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
BrianLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our go to mechanic to service our older (but nice) vehicles. Great service, communication, and more. Front office staff is top notch. They all seem to really care about the quality of their service, setting expectations, and more. We'll keep coming back.

Auto engine diagnosticGeneral repairs & maintenanceSteering & suspension repair+ Professionalism+ Value
Kristen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve used Ace two times now and had great experiences with both. One for a tire change and another for oil change. Always friendly and helpful staff, knowledgeable and able to communicate clearly on the needs of the vehicle. Timely as well! Friends have also used them and had similar experiences. I’ve never felt scammed or overcharged and that means a lot.

General repairs & maintenanceOil changeTires+ Punctuality+ Quality+ Professionalism
Andrew11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very friendly and professional. They got the job done right and were enjoyable to work with. This was my first time there and I definitely plan to return

General repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Parvin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ace Auto Repair in Lake City was recommended by a retiring garage owner who had serviced our cars for over 20 years and whom we love. He gave us the name of his lead mechanic, Trevor, who had transferred to Ace Auto. His recommendation was greatly valued, so I made my first appointment and took my car in for…

General repairs & maintenance+ Quality+ Professionalism+ Value
Dalton1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brought my car in for a general maintenance look over and their report came with all the things I was expecting to see. No surprise maintenance issues to try to run up the bill and the work was done in a day and a half. Can’t beat honest and quick in car repair shop.

BrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had a lot of deferred maintenance done on our Honda Accord before selling it to a friend. We had a complete estimate before starting, the work done s as per quote and was finished on time. Very satisfied.

BatteryGeneral repairs & maintenanceTires+ Punctuality+ Quality+ Professionalism
Carolyn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love Ace!! Really kind, knowledgeable staff. I'm a car novice and I've always appreciated how Ace staff explain my car's issues in a way that's courteous and respectful and their prices are reasonable. I live in the neighborhood and recommend them to friends.

Air & cabin filter replacementBatteryBrakes+ Punctuality+ Quality+ Professionalism
Sophie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The folks at Ace are very kind and courteous. So helpful and patient! My car came back to me in great shape and their turnaround time was quick! I will definitely be coming back: Thanks guys!

ElectricalElectrical repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
BerkLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I can’t thank enough for Ace Tire for helping me fix the vibration issue on my BMW X6. Trevor, Chris and Dave were amazing to work with. Thanks you all. They were so friendly and took their time to assure me that I understood what was wrong with my car. I’ve been to many tire shops and they were never able to fix…

General repairs & maintenanceTires+ Punctuality+ Quality+ Professionalism
Phillip4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A thief tried to steal the catalytic converter and cut through one of the pipes. The guys at Ace were able to weld everything together and I was back on the road in a day!

General repairs & maintenance+ Punctuality
DavidLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been going to this shop almost exclusively for the last 5+ years because they are fair, trustworthy and punctual. Their work is excellent and I have never had a recurrent problem after a repair (a lot more than I can say for some other local shops). The pricing may be slightly higher than a bargain shop, but…

Air & cabin filter replacementBrakesElectrical+ Punctuality+ Quality+ Professionalism

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 76%Overpriced 0%Not sure 2%

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