Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Customers frequently praise the shop for honest pricing, clear communication, and prompt service, noting that staff explain repairs thoroughly without pushing unnecessary work. Recurring themes include friendly, knowledgeable employees, efficient turnaround times, and the convenience of loaner vehicles. However, some low-star reviews criticize high diagnostic fees and perceived overcharging, with instances of unresolved issues or staff failing to return calls for estimates.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
445 Google reviews we collected
Phrases our text analysis found in 346 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 346 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very helpful and fast when we were heading out of town!”
“To be honest, I don't know what else I can say that hasn't already been said.”
“Friendly, dependable and experienced staff who do very thorough and quality work.”
“They said to call them back if that did not fix the problem with the 2008 Ford Edge automatic transmission shifting.”
“They've been nothing but up front, honest, and fair in the prices, and they communicate very well about what's needed, why, variables, etc.”
“I was over charged on Sway bar link at $95 they only cost $40 and also sway bar is still making the same noise don't feel like the problem was fixed…”
“Highly recommend if you need dependable repair work done right.”
“Avoid this one like the plague!”
“Honest, thorough diagnosis, prompt service and professionally communication.”
“They never called me back.”
“Best service, took time to explain everything they did.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Ace Body & Motor for 8 kinds of job. Pick one to see what they paid and said.
To be honest, I don't know what else I can say that hasn't already been said. I wish there were a few more around! They've been nothing but up front, honest, and fair in the prices, and they communicate very well about what's needed, why, variables, etc. There's a reason why it's 4.9 stars at 444+ reviews.
Friendly, dependable and experienced staff who do very thorough and quality work. A very efficient business. Would highly recommend ACE Body and Motor
Best service, took time to explain everything they did. Will start using them for all my vehicle maintenance.
The best people, personalities, enthusiastic, helpful, engaging, understanding. All around awesome!
Brought in a car for a pre-purchase inspection. Andy, Jason and James all took time to explain in detail the inspection results and what one could expect from owning this car. I am thinking seriously about changing who maintains my car. Was impressed. PS the shop was spotless.
I trust the guys that work at Ace Body & Motor. Always listen to me and very professional and friendly! They help keep my vehicle in good condition and I appreciate them!!
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 68 | — |
| General repairs & maintenance | 51 | — |
| Auto engine diagnostic | 30 | — |
| Tires | 29 | — |
| Brakes | 21 | — |
| Vehicle Inspection | 20 | — |
| Air & cabin filter replacement | 19 | — |
| General repairs | 16 | — |
4.9 ★★★★★ 445 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very helpful and fast when we were heading out of town!
To be honest, I don't know what else I can say that hasn't already been said. I wish there were a few more around! They've been nothing but up front, honest, and fair in the prices, and they communicate very well about what's needed, why, variables, etc. There's a reason why it's 4.9 stars at 444+ reviews.
Friendly, dependable and experienced staff who do very thorough and quality work. A very efficient business. Would highly recommend ACE Body and Motor
Best service, took time to explain everything they did. Will start using them for all my vehicle maintenance.
It was great to meet you Ricky! Thank you for your feedback and we look forward to helping you in the future.
The best people, personalities, enthusiastic, helpful, engaging, understanding. All around awesome!
Thank you so much Sandy. We’re happy to help you with your Smart car and appreciate the awesome review!
Friendly and accommodating, but above all, knowledgeable.
Thank you Darin. It was a pleasure to meet you and to have the opportunity to take care of your vehicle!
Brought in a car for a pre-purchase inspection. Andy, Jason and James all took time to explain in detail the inspection results and what one could expect from owning this car. I am thinking seriously about changing who maintains my car. Was impressed. PS the shop was spotless.
Thanks for the awesome feedback Mary! We’re glad we helped you get the information you needed to help you make a solid decision.
I trust the guys that work at Ace Body & Motor. Always listen to me and very professional and friendly! They help keep my vehicle in good condition and I appreciate them!!
Thank you so much Linda! We value the trust and appreciate taking care of your family’s vehicles.
What a great experience. Family-owned, well trusted.
I had a long wait at my first appointment of the day so I canceled it and Jason was able to move me up, I really appreciated that!! Clean, courteous, Christian environment!!
Thank you Paula. We’re thankful for you allowing us to take care of you!
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
