Analyzing 5,323,564 Reviews For 14,136 Experts

Experts Reviews · Company report
Ace Comfort Air Conditioning & Heating logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%23+8Reliability 15%8+1.2Craft & service 20%10+2Value 10%34+3.4Momentum 8%93+7.4Track record 7%14+1Accountability 5%22+1.1Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.24SCORE

Ace Comfort Air Conditioning & Heating

Houston, TX · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 210 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Ace Comfort Air Conditioning & Heating is better than 23% of HVAC contractors.D
23
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Ace Comfort Air Conditioning & Heating is better than 8% of HVAC contractors.F
8
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Ace Comfort Air Conditioning & Heating is better than 10% of HVAC contractors.F
10
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Ace Comfort Air Conditioning & Heating is better than 34% of HVAC contractors.D
34
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Ace Comfort Air Conditioning & Heating is better than 93% of HVAC contractors.A
93
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Ace Comfort Air Conditioning & Heating is better than 14% of HVAC contractors.F
14
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Ace Comfort Air Conditioning & Heating is better than 22% of HVAC contractors.D
22

Reviews for your job

Customers hired Ace Comfort Air Conditioning & Heating for 8 kinds of job.

Ace Comfort Air Conditioning & Heating for install AC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.5k–$3.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Install AC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#51 / 59
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Install AC”

Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

After our last mini-split failed in less than a year, I knew I had to find a better AC company, and I found it in Ace Comfort. Abram and team were fast, professional, and affordable. Came out to assess my problems quickly, had a quote within a few hours, and had a complete new system delivered and installed two…

Great priceInstall AC
Ruben3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Super responsive and knows what there doing and trustworthy and transparent.

Reasonable priceHVAC system repairA/C system repairRepair HVAC
Corey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Called business last night and Abram came out on time and fixed the problem that the other company spent 3days on in 2hrs. Highly recommend calling them.very honest and they know what there doing.💯

HVAC system repairA/C system repairRepair HVAC
Andre5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great team! Great price! Quality service! Installed a brand new unit for me on a Sunday! Price was a fraction of other companies! I recommend them for your A/C needs!

Customer photo from Andre's review
Great priceInstall AC
King3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ace comfort came out today identified the issue of the problem which the other company had trouble finding highly recommend to friends and family legitimate business honest folks reliability and trustworthy.

Reasonable priceHVAC system repairA/C system repairRepair HVAC
LanceLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ab is legit and good business 💯

Customer photo from Lance's review
Paid $300–400Reasonable priceHVAC system repairA/C system repairRepair HVAC
Lindsey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I would 1000% recommend this company to anyone having A/C issues. My A/C went out and I needed someone who could assess the issue and make repairs ASAP. Abram, was our Texas summer heat life saver! He came out to the house at 9:30pm and even though it was so late, he still went above and beyond with providing…

Paid $600–700Reasonable priceHVAC system repairInstallationRepair HVAC
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Working with Abe for over 6 years, always professional

HVAC system repairInstall ACA/C system repair+ Responsiveness+ Punctuality+ Quality
TonyaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called Ace comfort on Friday afternoon because my air suddenly went out. Abraham came within 30 minutes. Thank you for the quick service and a good price on the new unit. Great company!

Install AC+ Responsiveness+ Punctuality+ Quality
Johan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good company

Customer photo from Johan's review
A/C system maintenanceHVAC duct & vent cleaningCleaning

Price

$305-5% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 65%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair57$192–$955
A/C system repair40$209–$880
Repair HVAC36$236–$840
HVAC system maintenance12$37–$292
Install AC10$1.5k–$3.2k
A/C system maintenance10$54–$441
Thermostat repair4$56–$396
Installation4$1.1k–$2.8k

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