Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%23+8Reliability 15%8+1.2Craft & service 20%10+2Value 10%34+3.4Momentum 8%93+7.4Track record 7%14+1Accountability 5%22+1.1Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.24SCOREAce Comfort Air Conditioning & Heating
Houston, TX · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 210 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and value; weakest: reliability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Ace Comfort Air Conditioning & Heating is better than 23% of HVAC contractors.D
23
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Ace Comfort Air Conditioning & Heating is better than 8% of HVAC contractors.F
8
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Ace Comfort Air Conditioning & Heating is better than 10% of HVAC contractors.F
10
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Ace Comfort Air Conditioning & Heating is better than 34% of HVAC contractors.D
34
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Ace Comfort Air Conditioning & Heating is better than 93% of HVAC contractors.A
93
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Ace Comfort Air Conditioning & Heating is better than 14% of HVAC contractors.F
14
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Ace Comfort Air Conditioning & Heating is better than 22% of HVAC contractors.D
22
Reviews for your job
Customers hired Ace Comfort Air Conditioning & Heating for 8 kinds of job.
Ace Comfort Air Conditioning & Heating for thermostat repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$396
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 63/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#38 / 40
All 4 Google reviews tagged “Thermostat repair”
Rosie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
These people are legit and trustworthy air conditioning and heating business. They do good business and are honest with there work and give you a 1yr warranty guaranteed.
Reasonable priceHVAC system repairA/C system repairThermostat repair
Mr1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Called company out came on time and very professional.
A/C system maintenanceHVAC system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Quality
Anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Good company. Always on time.
HVAC system repairA/C system repairRepair HVAC+ Responsiveness+ Quality+ Professionalism
Johan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Good company
A/C system maintenanceHVAC duct & vent cleaningCleaning
Price
$305-5% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 35%Reasonable 65%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 57 | $192–$955 |
| A/C system repair | 40 | $209–$880 |
| Repair HVAC | 36 | $236–$840 |
| HVAC system maintenance | 12 | $37–$292 |
| Install AC | 10 | $1.5k–$3.2k |
| A/C system maintenance | 10 | $54–$441 |
| Thermostat repair | 4 | $56–$396 |
| Installation | 4 | $1.1k–$2.8k |
