Handyman/Handywoman/Handyperson · Columbia, SC · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%81+19.6Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 48 handymeniPosition by Experts Score among all companies we track in this category. · better than 38%
4.9★★★★★100 Google reviews · 24 photos
97%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Ace Handyman Services Columbia Southwest at a glance
Customers frequently praise the company for punctuality, professional communication, and efficient completion of tasks ranging from door repairs to drywall replacement. Reviewers note that technicians often arrive early, provide clear updates, and finish work within or under the estimated time. The primary criticism involves dissatisfaction with the durability of emergency repairs and the associated high costs. The business maintains a 4.9 rating from 100 reviews and responds to all customer feedback.
Google rating: 4.9 out of 5 from 100 reviews (97% five-star).
Reviews on this page: 100 Google reviews (89 with written comments, 11 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 3, 2026.
Service: Handyman serving Columbia, South Carolina.
Data from Google, last updated November 13, 2026.
Score profile vs other handymen
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
This companyHandymen median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ace Handyman Services Columbia Southwest: 89/100 on this factor. Category median: 93.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ace Handyman Services Columbia Southwest: 81/100 on this factor. Category median: 95.A
81
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ace Handyman Services Columbia Southwest: 90/100 on this factor. Category median: 100.A
90
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ace Handyman Services Columbia Southwest: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ace Handyman Services Columbia Southwest: 100/100 on this factor. Category median: 100.A
100
Bar = this company · dark tick = category median.
Star ratings
100 Google reviews we collected
4.9of 5
5 stars9797%
4 stars00%
3 stars00%
2 stars11%
1 star22%
Praise vs complaints
Phrases our text analysis found in 89 written reviews
98%praise
Praise18698%
Complaints32%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price2033%
Reasonable3762%
Overpriced23%
Not sure12%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response4725%
Quality & results4524%
Staff & attitude4021%
Would recommend2614%
Communication137%
Price & value116%
Honesty & trust74%
What customers talk about
We read 89 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Shane was on time, professional, courteous and did the work quickly and proficiently.”
“The job wasn't simple and needed a thoughtful approach and attention to detail - his workmanship was outstanding.”
“Shane was incredibly prompt and professional, couldn't recommend him highly enough.”
“This is the second time I’ve used them and I would definitely recommend them to my friends who need any kind of handyman work done.”
“Chance was a wonderful listener, communicator and most importantly, an exceptional craftsman.”
“Price reasonable and worth it since my husband cannot do this kind of work now.”
“Hard to find good workers and with Shane you can’t find better and more reliable!”
People customers mention
Shane13 reviews
Chance5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Ace Handyman Services Columbia Southwest for 8 kinds of job. Pick one to see what they paid and said.
vicki3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Shane was on time, professional, courteous and did the work quickly and proficiently. My sliding door now closes with just a finger in stead of wrestling with it, and I now have a working porch light again. This is the second time I’ve used them and I would definitely recommend them to my friends who need any kind of handyman work done. They are awesome!
Reasonable priceHome maintenance & repairs
JeffreyLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Shane was incredibly prompt and professional, couldn't recommend him highly enough.
Great priceService not listed
Lekea5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Huge thank you to Shane Sabisch for delivering and fixing our needs you are the best very professional 10 out of ten experience
Great pricePlumbing fixture installation
L9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I recently had two new doors installed on a very old home and the work was absolutely outstanding. Chance was a wonderful listener, communicator and most importantly, an exceptional craftsman. The job wasn't simple and needed a thoughtful approach and attention to detail - his workmanship was outstanding. I won't…
Reasonable priceHome maintenance & repairsGeneral repairsElectrical work
MilagrosLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I highly recommend Ace Handyman Services! Chance was absolutely amazing! He completed everything we requested with exceptional professionalism, attention to detail, and respect for our home. He was courteous, knowledgeable, and made sure everything was done to our satisfaction.
We couldn’t be happier with the…
Great priceGeneral construction
JollyRancherLocal Guide · 94 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
The work was done quickly, efficiently and excellently. The handyman they sent out was informative, polite, very skilled and answered every question. From start to finish the whole process with Ace has been a pleasure.
Shane was on time, professional, courteous and did the work quickly and proficiently. My sliding door now closes with just a finger in stead of wrestling with it, and I now have a working porch light again. This is the second time I’ve used them and I would definitely recommend them to my friends who need any kind of handyman work done. They are awesome!
Price assessment: Reasonable price
Services: Home maintenance & repairs
Response from the owner · Edited a week ago
Vicki, thank you for the kind words! I really appreciate you taking the time to share your experience. I’m glad we could get the work done quickly and professionally for you, and I’d be happy to help again anytime you need. Vicki, thank you for the kind words! I really appreciate you taking the time to share your experience. It was a pleasure to see you again, and we're very happy to hear that your sliding glass door is working so well. The new porch light not only looks great but also helps improve the overall quality of life and enjoyment of your home. I'm glad we could get everything taken care of quickly and professionally for you, and I'd be happy to help again anytime you need us were always glad to help in Gaston, 29053, SC. Thanks for choosing Ace Handyman Services!
Owner
Ace Handyman Services Columbia Southwest
Shane Sabisch
Jeffrey TraskLocal Guide · 15 reviewsiTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Shane was incredibly prompt and professional, couldn't recommend him highly enough.
Price assessment: Great price
Services: Service not listed
Response from the owner · a week ago
Thank you, Jeffrey, for the great review! It was a pleasure meeting you, and we're glad we could support you and your team. Being prompt and professional is extremely important to us, and we're happy to hear that it showed throughout the experience. Thank you for trusting Ace Handyman Services with your project in downtown Columbia, SC 29201. It would be our pleasure to assist you again whenever you need us.
Thank you,
Ace Handyman Services Columbia Southwest
Owner: Shane Sabisch
Lekea Terry5 reviewsiTotal number of Google reviews Lekea has written across all businesses on Google Maps, not just this one.
Huge thank you to Shane Sabisch for delivering and fixing our needs you are the best very professional 10 out of ten experience
Price assessment: Great price
Services: Plumbing fixture installation
Response from the owner · a week ago
Thank you, Lekea, for the fantastic review! It was a pleasure helping with your projects, and we're thrilled to hear you had a 10-out-of-10 experience. Providing professional service, quality craftsmanship, and fair pricing is what we strive for every day. Thank you for trusting Ace Handyman Services with your home projects in Columbia, SC 29210. We truly appreciate your support and look forward to helping with any future projects you may have!
Ace Handyman Services Columbia Southwest
Owner: Shane Sabisch
L D9 reviewsiTotal number of Google reviews L has written across all businesses on Google Maps, not just this one.
I recently had two new doors installed on a very old home and the work was absolutely outstanding. Chance was a wonderful listener, communicator and most importantly, an exceptional craftsman. The job wasn't simple and needed a thoughtful approach and attention to detail - his workmanship was outstanding. I won't think twice about calling AHS again.
Thank you!
Price assessment: Reasonable price
Services: Home maintenance & repairs, General repairs, Electrical work
Response from the owner · 2 weeks ago
Thank you so much for your thoughtful review, L! It was truly a pleasure working on your beautiful older home in Columbia,SC. Homes with that kind of character and craftsmanship deserve special care, and we're delighted to hear that Chance's attention to detail, communication, and craftsmanship made such a positive impression.
Door installations in historic homes often come with unique challenges, but those are the projects he loves the most. We'll be sure to share your kind words with Chance. Thank you for trusting Ace Handyman Services with your home, and we look forward to helping with your next project!
Ace Handyman Services Columbia Southwest
Owner: Shane Sabisch
Milagros CramerLocal Guide · 14 reviewsiTotal number of Google reviews Milagros has written across all businesses on Google Maps, not just this one.
I highly recommend Ace Handyman Services! Chance was absolutely amazing! He completed everything we requested with exceptional professionalism, attention to detail, and respect for our home. He was courteous, knowledgeable, and made sure everything was done to our satisfaction.
We couldn’t be happier with the service we received! We already have more projects planned, and without a doubt, Chance will be the person we specifically request. Thank you, Chance, for a job well done! Five stars all the way!
Price assessment: Great price
Services: General construction
Response from the owner · 3 weeks ago
Thank you so much, Milagros, for your amazing 5-star review! We're thrilled to hear that Chance provided the professional, detail-oriented service that we strive to deliver on every project. Knowing that he treated your home with respect and ensured everything was completed to your satisfaction means a great deal to our team.
We're proud to serve homeowners in the Elgin, sc, area, and we're grateful that you chose Ace Handyman Services for your home improvement needs. We'll be sure to share your kind words with Chance. There is no greater compliment than having a customer specifically request one of our craftsmen for future projects.
Thank you again for your recommendation and trust in Ace Handyman Services. We look forward to helping with the additional projects you have planned
Ace Handyman Services Columbia Southwest
Owner: Shane Sabisch
JollyRancherLocal Guide · 94 reviewsiTotal number of Google reviews JollyRancher has written across all businesses on Google Maps, not just this one.
The work was done quickly, efficiently and excellently. The handyman they sent out was informative, polite, very skilled and answered every question. From start to finish the whole process with Ace has been a pleasure.
Price assessment: Reasonable price
Services: General construction
Response from the owner · 4 weeks ago
Thank you so much for the wonderful review! We’re thrilled to hear that the entire process was smooth and that Chance delivered the quick, efficient, and skilled service you were hoping for. He takes real pride in being informative, polite, and thorough, and it means a lot to know that came through during your project. We truly appreciate you choosing Ace Handyman Services and look forward to helping you again anytime
Ace Handyman Services Columbia Southwest
Owner: Shane Sabisch
Lorraine Kuhlen6 reviewsiTotal number of Google reviews Lorraine has written across all businesses on Google Maps, not just this one.
Shane changed out my kitchen cabinet hardware. There was an issue with two handles and he stuck with it until the problem was solved.
Price assessment: Reasonable price
Services: Home maintenance & repairs, Remodeling
Response from the owner · a month ago
Lorraine, thank you so much for the wonderful review. It was great seeing you again, and we truly appreciate you trusting us with your home for a third time. I’m glad we were able to get all your new cabinet hardware installed, and I appreciate your patience while I worked through those two stubborn handles. It was a pleasure spending time with you — and your sweet little poodle, who made the visit even better. We are very grateful for the continued opportunity to help and were always here whenever you need anything. Thank you for choosing Ace Handyman Services
Owner: Shane Sabisch
Hugh Perry8 reviewsiTotal number of Google reviews Hugh has written across all businesses on Google Maps, not just this one.
Services: General construction, Flooring repair, Painting
Response from the owner · a month ago
Thank you so much, Hugh — we truly appreciate your kind words. This bathroom vanity install came with a few challenging aspects, and it took some creative carpentry to bring everything together with the clean, professional finish we were aiming for. Your keen eye throughout the project made the collaboration even smoother, and working with you, your wife (and your little dog supervising the whole process) was an absolute pleasure.
Once everything was in place, the transformation was truly remarkable. We’re thrilled you’re happy with the final result, and we appreciate you taking the time to share your experience. Thank you for choosing Ace Handyman Services Columbia Southwest
Owner: Shane Sabisch
Stephen RobertsLocal Guide · 37 reviewsiTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
This was my first experience with ACE Handyman and it won't be the last! Chance came to reinstall bathroom LVT. He texted when he was on his way, arrived early and set to work immediately. Excellent craftsmanship and a notable work ethic provided me with a finished floor that's better looking then original! I will put ACE Handyman and Chance on speed dial.
Price assessment: Great price
Services: Tile work installation
Response from the owner · a month ago
Thank you so much, Stephen. We’re grateful you chose ACE Handyman Services for your project, and we’re even more thrilled to hear your first experience was a great one. Chance will appreciate your kind words — his craftsmanship and work ethic are exactly what we aim to deliver on every job.
We’re glad your bathroom LVT looks even better than the original and that our communication and timeliness stood out. Having us on speed dial is the highest compliment. We look forward to helping you with any future projects. Thank you again for trusting ACE Handyman Services.
Owner: Shane Sabisch
Mary BalbachLocal Guide · 86 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
I used Angie to get the names of people to fix a door that wouldn't lock. I needed it done asap and two companies never booked an appointment. Called Ace Handyman and they confirmed me for the next day at a convenient time. Not a window- a real time. Shane came, fixed it and, since I had a few extra minutes left in the hour, he took care of another small issue. They will be my go to problem solvers from now on.
Price assessment: Reasonable price
Services: Home maintenance & repairs
Response from the owner · a month ago
Mary, thank you so much for the wonderful review. It was a pleasure helping you get that door locking properly again, and I’m glad we could get you scheduled right away with a real appointment time. I appreciate you letting me take care of that extra issue while I was there, too.
And please give your beautiful cat a scratch behind the ears from me — she was such a sweet little supervisor. We’re grateful to be your go‑to problem solvers moving forward.
Ace Handyman Services
Owner: Shane Sabisch
