Handyman/Handywoman/Handyperson · Columbia, SC · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%98+14.9Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 48 handymeniPosition by Experts Score among all companies we track in this category. · better than 89%
5.0★★★★★66 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Creativity Handyman LLC five stars based on sixty-six reviews, noting the owner responds to most feedback. Customers frequently cite punctuality, clear communication, and fair pricing for services ranging from drywall and carpet installation to exterior siding and kitchen remodeling. Recurring themes highlight thorough cleanup, attention to detail, and the ability to handle multiple projects efficiently. One minor complaint mentioned potential for improved communication regarding specific scheduling details.
Google rating: 5.0 out of 5 from 66 reviews (100% five-star).
Reviews on this page: 66 Google reviews (63 with written comments, 9 with photos).
Owner responses: the business replied to 91% of reviews.
Most recent review: October 21, 2026.
Service: Handyman serving Columbia, South Carolina.
Data from Google, last updated November 13, 2026.
Score profile vs other handymen
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: value.
Creativity Handyman LLCHandymen median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Creativity Handyman LLC: 100/100 on this factor. Category median: 93.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Creativity Handyman LLC: 98/100 on this factor. Category median: 95.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Creativity Handyman LLC: 98/100 on this factor. Category median: 100.A
98
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Creativity Handyman LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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Bar = this company · dark tick = category median.
Star ratings
66 Google reviews we collected
5.0of 5
5 stars66100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 63 written reviews
100%praise
Praise130100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price457%
Reasonable343%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3325%
Staff & attitude2620%
Speed & response2418%
Would recommend1814%
Price & value1512%
Honesty & trust108%
Communication43%
What customers talk about
We read 63 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Hugo and his team were so kind, timely, and did fantastic work!”
“Respectful, great communication, cleans up debris afterwards.”
“He booked the project quickly, and was able to complete in a timely matter.”
“My family and I would 100% recommend them for their skill and service.”
“Very reliable and reasonable pricing for the service of repairing my front porch.”
“Hard to find honest hard working people that actually show up and communicate.”
“My only complaint, which is minor, is that Hugo could be a bit more communicative with what his plans are.”
People customers mention
Hugo14 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Creativity Handyman LLC for 8 kinds of job. Pick one to see what they paid and said.
TJLocal Guide · 46 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Amazing work. Respectful, great communication, cleans up debris afterwards. We have used them for several projects in the last year. Will definitely only be using them for all future projects. Wonderful to work with. Able to do many different projects. Wonderful having a company that can do multiple projects. Hard…
Reasonable priceGeneral constructionTile work installationInstall flooring
SylviaLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Mr. Hugo serviced the exterior of my home and did a great job. He even fixed two extra issues for free. Very kind, professional, and thorough. Highly recommend.
Reasonable priceService not listed
Graham9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I needed several simple home repairs as I never had the time or the knowledge/expertise. Was looking for a handyman type business on google. After interacting with Mr. Hugo and his team members, they are professional, knowledgeable, and do such an amazing job. I had a fix for ceiling aesthetics in one room, door…
Great priceGeneral constructionTrim carpentry servicesGeneral door installation
Trey6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Very reliable and reasonable pricing for the service of repairing my front porch. Wonderful job!
Great priceDeck constructionPainting
GregoryLocal Guide · 50 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
This Team came in and did business. Extremely satisfied with their work. My family and I would 100% recommend them for their skill and service.
arielle9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Hugo was incredible. He booked the project quickly, and was able to complete in a timely matter. Very pleased with the results.
Amazing work. Respectful, great communication, cleans up debris afterwards. We have used them for several projects in the last year. Will definitely only be using them for all future projects. Wonderful to work with. Able to do many different projects. Wonderful having a company that can do multiple projects. Hard to find honest hard working people that actually show up and communicate. Highly recommend. Called them back for more work again an amazing job they did! They do awesome work!
Price assessment: Reasonable price
Services: General construction, Tile work installation, Install flooring, Remodeling, Trim carpentry services, Fan installation, Light fixture installation, Paint indoors, Painting, General door repair, Door painting, Drywall installation & repair, Baseboard installation, Remodeling, General repairs, Drywall installation, Repair flooring, Electrical fixture installation, Electrical outlet & switch installation, Service not listed
Response from the owner · 7 months ago
Thank you so much for your kind words and continued trust in our team. It truly means a lot to us that you’ve chosen us for multiple projects over the past year.
We take great pride in being reliable, communicating clearly, and leaving every space clean and ready to enjoy, so it’s wonderful to hear that reflected in your experience. Your support and recommendation motivate us to keep delivering our best work every time.
We look forward to working with you again on future projects!
— Creativity Handyman LLC
Kiersten Bryson4 reviewsiTotal number of Google reviews Kiersten has written across all businesses on Google Maps, not just this one.
Mr. Hugo serviced the exterior of my home and did a great job. He even fixed two extra issues for free. Very kind, professional, and thorough. Highly recommend.
Price assessment: Reasonable price
Services: Service not listed
Graham Hutcheson9 reviewsiTotal number of Google reviews Graham has written across all businesses on Google Maps, not just this one.
I needed several simple home repairs as I never had the time or the knowledge/expertise. Was looking for a handyman type business on google. After interacting with Mr. Hugo and his team members, they are professional, knowledgeable, and do such an amazing job. I had a fix for ceiling aesthetics in one room, door frame repair (never shut properly), and a leak in a roof boot that went into the ceiling of another room where they replaced, covered, and painted the patched area. I feel tons better with these repairs and trust what they do. Highly recommend!
Price assessment: Great price
Services: General construction, Trim carpentry services, General door installation, Water damage repair, Paint indoors, Drywall painting, Repair water fixtures, General door repair, Drywall installation & repair, General repairs, Drywall repair
Response from the owner · 2 weeks ago
Thank you so much for your kind words and recommendation! It was a pleasure helping you with your ceiling repairs, door frame adjustment, and roof leak damage restoration. We’re glad everything turned out beautifully and that you feel more comfortable in your home. Your trust means a lot to our team at Creativity Handyman LLC. We look forward to helping you with future projects!
Trey Yarborough6 reviewsiTotal number of Google reviews Trey has written across all businesses on Google Maps, not just this one.
Very good professional services. I highly recommend this company.
Services: General construction
Response from the owner · 2 weeks ago
Thank you for your kind words and recommendation! We truly appreciate your trust in Creativity Handyman LLC. We take pride in providing professional general construction services and quality workmanship. We look forward to helping you with future projects!
Jim Mcgee4 reviewsiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Hugo did an amazing job getting my mailbox repaired and stood back up!
Jim M
Price assessment: Great price
Response from the owner · 2 weeks ago
Thank you so much for your kind words! It was a pleasure helping you repair and restore your mailbox. I’m glad you’re happy with the results! Your trust and support mean a lot to me and our small family business. Please don’t hesitate to reach out whenever you need help with another project. Thank you for choosing Creativity Handyman LLC!
Kathleen T7 reviewsiTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Thank you so much for your kind words and thoughtful review! It was a pleasure working with you, and I truly appreciate your trust and support. Your satisfaction means a great deal to me, and I’m glad you’re happy with the results. I look forward to helping you with any future projects. Thank you for choosing Creativity Handyman LLC!
Paul Hahn4 reviewsiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
He is excellant man and we are so happy with job finished beautiful
Response from the owner · 2 weeks ago
Thank you so much for your sweet words! It truly makes me happy to know that you love how everything turned out. It was a real pleasure working with you, and I’m so grateful you trusted me with your project. Seeing my customers happy with the finished work is one of the most rewarding parts of what I do! Whenever you need a helping hand with another project, big or small, please know I’m always just a call away. I’d be more than happy to help you again. Thank you from the bottom of my heart for your kindness and support!
Creativity Handyman LLC
