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Keen Handyman Services

Handyman/Handywoman/Handyperson · Columbia, SC · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 48 handymenPosition by Experts Score among all companies we track in this category. · better than 55%
5.0 ★★★★★ 62 Google reviews · 23 photos
97%five-star reviews
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
16%reviews answered by the owner
Sep 2026latest review

Keen Handyman Services at a glance

Customers describe Keen Handyman Services as professional and punctual, noting clear communication and fair pricing for deck construction, door repairs, and fixture installations. Reviews highlight efficient work and thorough cleanup, with many clients returning for multiple projects. One recurring criticism suggests the company charges premium rates for painting services that some reviewers feel do not match the skill level, recommending alternative providers for that specific task.

  • Google rating: 5.0 out of 5 from 62 reviews (97% five-star).
  • Reviews on this page: 62 Google reviews (50 with written comments, 4 with photos).
  • Owner responses: the business replied to 16% of reviews.
  • Most recent review: September 8, 2026.
  • Service: Handyman serving Columbia, South Carolina.

Data from Google, last updated November 13, 2026.

Score profile vs other handymen

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

Satisfaction93Reliability98Craft & service98Value100Momentum100Replies to reviews–Satisfaction: 93 (median 93)Reliability: 98 (median 95)Craft & service: 98 (median 98)Value: 100 (median 100)Momentum: 100 (median 100)
Keen Handyman ServicesHandymen median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Keen Handyman Services: 93/100 on this factor. Category median: 93.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Keen Handyman Services: 98/100 on this factor. Category median: 95.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Keen Handyman Services: 98/100 on this factor. Category median: 98.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Keen Handyman Services: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Keen Handyman Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–

Bar = this company · dark tick = category median.

Star ratings

62 Google reviews we collected

  • 5 stars6097%
  • 4 stars12%
  • 3 stars12%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 50 written reviews

  • Praise124100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price536%
  • Reasonable857%
  • Overpriced17%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response2823%
  • Staff & attitude2621%
  • Quality & results2218%
  • Would recommend2016%
  • Price & value1210%
  • Honesty & trust97%
  • Communication76%

What customers talk about

We read 50 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “If you want your job done right, on time and want to deal with professionals, Keen Handyman Services are who you want.”
  • “They are fair, and professional and very conscientious.”
  • “I've used Keen Handyman Services for several projects and they've done an outstanding job on all of them.”
  • “I am very pleased with the results and will recommend them to anyone in need of the services they provide.”
  • “They follow up on specific issues and needs, and their prices are reasonable.”
  • “Johnnie and his team are trustworthy, timely, and they are honest people.”
  • “Shutter Installation: Prompt service, trustwrothy, with excellent communication.”

People customers mention

  • Johnnie 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Keen Handyman Services for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Ginny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Johnnie and his team have done several jobs for us over the last few years. If you want your job done right, on time and want to deal with professionals, Keen Handyman Services are who you want.

Reasonable priceGeneral construction
MERYL10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had wood rot on my outter door frame. Keen Handyman Services provided a quick estimate off of my photos. And scheduled repairs in a week. Chuck completed the repairs and did a great job! And suggested future changes to prevent this problem from recurring. I have used Keen Handyman Services multiple times. They are…

Reasonable priceGeneral repairs
KC3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★

Helpful with basic handyman needs, although high end. Definitely not skilled as painters, charging much higher than their skills can afford. Contact Sherwin Wms for painters, who has reputable referrals.

OverpricedPaint indoors
Bernadette8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

When my mailbox needed replacement, I hired John to do the work. The replacement was done perfectly, and there was no cleanup for me to do. I plan to continue to use Keen Services for all my house repair needs.

Customer photo from Bernadette's review
Great priceService not listed
MarshaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Keen Handyman Services has completed a variety of work for me for several years And have always been excellent. They are professional, kind, on time and very good at what they do. I highly recommend them.

Great priceTV mountingGeneral repairs
Lori10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I've used Keen Handyman Services for several projects and they've done an outstanding job on all of them. Highly recommend!

Reasonable priceTV mountingPaint indoorsGeneral repairs

Photos

Customer reviews

5.0 ★★★★★ 62 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ginny Collins2 reviewsTotal number of Google reviews Ginny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Johnnie and his team have done several jobs for us over the last few years. If you want your job done right, on time and want to deal with professionals, Keen Handyman Services are who you want.

  • Price assessment: Reasonable price
  • Services: General construction
MERYL Crayton10 reviewsTotal number of Google reviews MERYL has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had wood rot on my outter door frame. Keen Handyman Services provided a quick estimate off of my photos. And scheduled repairs in a week. Chuck completed the repairs and did a great job! And suggested future changes to prevent this problem from recurring. I have used Keen Handyman Services multiple times. They are fair, and professional and very conscientious. They are my top choice for Handyman jobs and I have recommended them to friends and family.

  • Price assessment: Reasonable price
  • Services: General repairs
Response from the owner · 2 months ago

Thank you Meryl! We appreciate the continued work and referrals!

KC Criddle3 reviewsTotal number of Google reviews KC has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Helpful with basic handyman needs, although high end. Definitely not skilled as painters, charging much higher than their skills can afford. Contact Sherwin Wms for painters, who has reputable referrals.

  • Price assessment: Overpriced
  • Services: Paint indoors
Bernadette Houghton8 reviewsTotal number of Google reviews Bernadette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

When my mailbox needed replacement, I hired John to do the work. The replacement was done perfectly, and there was no cleanup for me to do. I plan to continue to use Keen Services for all my house repair needs.

  • Price assessment: Great price
  • Services: Service not listed
Marsha HaddockLocal Guide · 18 reviewsTotal number of Google reviews Marsha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Keen Handyman Services has completed a variety of work for me for several years And have always been excellent. They are professional, kind, on time and very good at what they do. I highly recommend them.

  • Price assessment: Great price
  • Services: TV mounting, General repairs
Pam Turner6 reviewsTotal number of Google reviews Pam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

KHS did an outstanding job on our deck. We love it.

  • Services: General construction
Dottie Twigg8 reviewsTotal number of Google reviews Dottie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great company!

  • Price assessment: Reasonable price
  • Services: General repairs
Lori Sundberg10 reviewsTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've used Keen Handyman Services for several projects and they've done an outstanding job on all of them. Highly recommend!

  • Price assessment: Reasonable price
  • Services: TV mounting, Paint indoors, General repairs
Rob Lyon4 reviewsTotal number of Google reviews Rob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We contracted with Keen Handyman Services to build a large deck, refurbish an existing deck, and rescreen a porch. The proposal they provided was detailed and once accepted, they started on the date they provided. Johnnie and his team were professional and courteous and cheerfully provided information and requests throughout the project. I am very pleased with the results and will recommend them to anyone in need of the services they provide. 7/24/2026 Update: Since the project above I have hired Keen multiple times. They assisted with a home addition, built another deck, repurposed a storage building into a fun hangout spot, and performed multiple other small projects. Very satisfied with all their work and they continue to be professional, courteous, on time, and on budget.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism
  • Services: General construction, Service not listed
Brian Roberts6 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys were the best and knowledgeable company I ever dealt with. Love them!!!

  • Price assessment: Reasonable price
  • Services: General construction

Keen Handyman Services on Google Maps →

Business details

  • Address: 168 Crystal Cove Ct, Chapin, SC 29036
  • Phone: (803) 298-9023
  • Service area: Columbia, SC