Analyzing 7,364,2957.4M ReviewsFor 20,86320.9K Experts
Google reviewers rate this mover 4.7 out of 5 based on 98 reviews, with the owner responding to 68 percent of feedback. Positive comments frequently highlight the crew’s punctuality, professionalism, and careful handling of belongings during packing and loading services. However, lower-rated reviews describe instances of missed appointments, significant delays, and damage to furniture or fragile items, suggesting inconsistent adherence to schedules and instructions.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
98 Google reviews we collected
Phrases our text analysis found in 81 written reviews
Price verdicts customers left with their Google review
Middle half of what 4 customers paid ($495–$5.4k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 81 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I had an amazing experience, the crew Eric and James where very professional and delivered my stuff safely and efficiently”
“Letrel, Eric, and DeShawn did great, very quick and pleasant.”
“Letrail, Raymon, James, and Erik did an amazing job moving my stuff.”
“Unfortunately, the packers did a very poor job of following instructions.”
“Eric and letrail were amazing, so grateful for all their help and kindness, totally recommend!”
“…on while they worked and took extra care of all the belongings, even explained why they did certain things, which I found very helpful and beneficial.…”
“Worth every penny.”
“I highly recommend Eric and Letrail to anyone needing dependable and professional movers.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Ace Moving & Storage | First Class Moving Systems for 3 kinds of job. Pick one to see what they paid and said.
My salesperson Peter sold me immediately! 😁 He looked at my stuff and gave me a LOCKED price! Very rare with movers. My coordinator Kelly arranged everything perfectly. She was there for me 24/7 - even on the weekends. They are both fully committed to their job and give the best service ever! Bernard my mover did…
| Job | Reviews | Category typical |
|---|---|---|
| Interstate moving | 11 | $2.1k–$4.9k |
| Moving-related packing | 8 | $403–$1.1k |
| Moving-related storage | 4 | $351–$1.1k |
4.7 ★★★★★ 98 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Eric did amazing, brought in careful, and even had time for small talk!!! Would definitely recommend and give him a raise!
Eric and james were fast and professional
I had an amazing experience, the crew Eric and James where very professional and delivered my stuff safely and efficiently
Letrail and eric did amazing they deserve a raise
Letrel, Eric, and DeShawn did great, very quick and pleasant. They made good conversation while they worked and took extra care of all the belongings, even explained why they did certain things, which I found very helpful and beneficial. Highly recommend!
Letrail, Eric, and Deshawn did awesome!
Lattrel and James. Quick and professional
Thank you, MJ! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Letrail and James were great and kid friendly. Expert work
Thanks for trusting us with your move. We hope you're getting settled in just fine.
Letrail Raymond Desean They were very quick and professional!
Thank you, Zach! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Letrail and Raymond
Thank you, Ethel! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Ace Moving & Storage | First Class Moving Systems on Google Maps →
Analyzing 7,364,2957.4M ReviewsFor 20,86320.9K Experts
