Ace Moving San Jose Local & Long Distance Moving Company logo

Ace Moving San Jose Local & Long Distance Moving Company

Mover · San Jose, CA · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 391 moversPosition by Experts Score among all companies we track in this category. · better than 96%
5.0 ★★★★★ 157 Google reviews · 11 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
21%reviews answered by the owner
$878typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Ace Moving San Jose Local & Long Distance Moving Company at a glance

Google reviewers rate Ace Moving San Jose five stars based on 157 reviews, with the owner responding to 21% of them. Customers frequently highlight punctuality, careful handling of fragile and heavy items, and adherence to quoted prices without hidden fees. Recurring themes include efficient packing, disassembly, and reassembly services, as well as polite communication throughout the relocation process. No common criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 157 reviews (100% five-star).
  • Reviews on this page: 155 Google reviews (155 with written comments).
  • Owner responses: the business replied to 21% of reviews.
  • Most recent review: November 3, 2026.
  • Service: Mover serving San Jose, California.

Data from Google, last updated November 3, 2026.

Score profile vs other movers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

Satisfaction100Reliability99Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 100 (median 93)Reliability: 99 (median 91)Value: 100 (median 100)Momentum: 100 (median 100)
This companyMovers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ace Moving San Jose Local & Long Distance Moving Company: 100/100 on this factor. Category median: 93.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ace Moving San Jose Local & Long Distance Moving Company: 99/100 on this factor. Category median: 91.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ace Moving San Jose Local & Long Distance Moving Company: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ace Moving San Jose Local & Long Distance Moving Company: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
–

Bar = this company · dark tick = category median.

Star ratings

155 Google reviews we collected

  • 5 stars155100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 155 written reviews

  • Praise17397%
  • Complaints53%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1867%
  • Reasonable933%
  • Overpriced00%
  • Not sure00%
$878-8% vs typical movers

Middle half of what 24 customers paid ($621–$1.1k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4726%
  • Speed & response4324%
  • Price & value2212%
  • Quality & results2112%
  • Would recommend1911%
  • Honesty & trust1710%
  • Communication95%

What customers talk about

We read 155 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They wrapped the glass so securely for the drive from Almaden down to Los Gatos, and the whole crew was just incredibly nice to work with.”
  • “They worked extremely fast but still took the time to wrap all our wooden furniture securely.”
    “The crew gave her time in each room, went slow, and were gentle with everything on the way to Cambrian.”
  • “Pricing was fair with no surprises, and everything arrived safely.”
  • “The crew did an amazing job with our move in San Jose today.”
  • “Truly a five star moving service that I would recommend to anyone.”
  • “gave us a solid fist bump on the way out and honestly worth every single cent—would hire them again in a heartbeat.”
  • “The workers we got were extremely patient and kept me informed all day.”

People customers mention

  • Evergreen 5 reviews
  • Glen 5 reviews
  • Cambrian 4 reviews
  • Clara 3 reviews
  • Japantown 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Ace Moving San Jose Local & Long Distance Moving Company for 3 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Ace Moving completely saved us when we had to haul three massive oak desks out of our Cupertino office space at the last minute. The team just showed up, quickly disassembled the awkward pieces, and had my whole workspace put back together in Sunnyvale before lunch.

Paid $500–1,000Great priceSmall furniture moving
Natalie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

We lived on a third-floor walk-up out in Evergreen, and these guys literally sprinted up and down the stairs with our heavy book boxes all morning. Ace Moving charged exactly what they originally quoted us, and they didn't even leave a scuff mark on the walls of our new Santa Clara place.

Paid $1,000–1,500Great priceSmall furniture moving
Alan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

I really thought our massive L-shaped couch was going to get stuck in the doorway of our Willow Glen apartment, but the Ace Moving guys angled it out like it was nothing. They drove it over to Campbell and had it set up in the new living room before we even finished our coffee.

Paid $500–1,000Great priceSmall furniture moving
Cameron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

trying to figure out where all our heavy bedroom stuff went in the new place was giving me a headache, but they just asked where we wanted it and set everything up straight. gave us a solid fist bump on the way out and honestly worth every single cent—would hire them again in a heartbeat.

Paid $1,000–1,500Great priceSmall furniture moving
Ruben1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The guys unloading our truck in the Japantown neighborhood were fantastic. They worked hard, stayed organized, and put every box exactly where it belonged. Awesome service!

Paid $1,000–1,500Great priceSmall furniture moving
Matthew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We just finished unpacking our place in San Jose. The delivery guys were awesome and hauled the heavy couches inside without any trouble. Huge thanks to them.

Paid $500–1,000Great priceSmall furniture moving

Photos

Customer reviews

5.0 ★★★★★ 157 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Anthony Davies
Review from Google · view on Google
★★★★★

The crew did an amazing job with our move in San Jose today. They worked extremely fast but still took the time to wrap all our wooden furniture securely. Truly a five star moving service that I would recommend to anyone.

James Hart1 reviewTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ace Moving completely saved us when we had to haul three massive oak desks out of our Cupertino office space at the last minute. The team just showed up, quickly disassembled the awkward pieces, and had my whole workspace put back together in Sunnyvale before lunch.

  • Price assessment: Great price
  • Price: $500–1,000
  • Services: Small furniture moving
Heather James1 reviewTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank god we hired Ace Moving to deal with our ridiculously heavy washer and dryer, because my husband and I would have definitely dropped them trying to get out of downtown San Jose. They maneuvered them out of our cramped loft and dropped them right off at our new spot in Milpitas without complaining once.

Natalie Lyman1 reviewTotal number of Google reviews Natalie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We lived on a third-floor walk-up out in Evergreen, and these guys literally sprinted up and down the stairs with our heavy book boxes all morning. Ace Moving charged exactly what they originally quoted us, and they didn't even leave a scuff mark on the walls of our new Santa Clara place.

  • Price assessment: Great price
  • Price: $1,000–1,500
  • Services: Small furniture moving
Madeleine Clark1 reviewTotal number of Google reviews Madeleine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Trusting strangers with my grandfather's vintage clock had my stomach in knots, but Ace Moving treated it with insane amounts of respect. They wrapped the glass so securely for the drive from Almaden down to Los Gatos, and the whole crew was just incredibly nice to work with.

Alan Newman1 reviewTotal number of Google reviews Alan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I really thought our massive L-shaped couch was going to get stuck in the doorway of our Willow Glen apartment, but the Ace Moving guys angled it out like it was nothing. They drove it over to Campbell and had it set up in the new living room before we even finished our coffee.

  • Price assessment: Great price
  • Price: $500–1,000
  • Services: Small furniture moving
Cameron MacDonald1 reviewTotal number of Google reviews Cameron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

trying to figure out where all our heavy bedroom stuff went in the new place was giving me a headache, but they just asked where we wanted it and set everything up straight. gave us a solid fist bump on the way out and honestly worth every single cent—would hire them again in a heartbeat.

  • Price assessment: Great price
  • Price: $1,000–1,500
  • Services: Small furniture moving
Alexandra Black1 reviewTotal number of Google reviews Alexandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

parking a giant rig on stevens creek blvd during peak traffic is a nightmare simulator, but our driver backed it into a tiny curb spot like it was a honda civic. total pros, didn't leave a single piece of stray tape behind either, just pure excellence.

Jason Watson1 reviewTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our garage was an absolute warzone of random plastic tubs and heavy gear, and i figured it would take us all weekend. they packed that truck tighter than a game of tetris and were completely done before i even had time to think about lunch, Seriously top tier service.

Adam Coleman1 reviewTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thought our oversized sectional was going to get wedged permanently in that narrow santana row hallway, but these dudes just laughed, twisted it sideways like absolute wizards, and didn't scrape a single inch of paint off the wall. couldn't have asked for a better crew.

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Business details